Veendam Review

4.0 / 5.0
0 reviews

This company has plummeted

Review for the Mexican Riviera Cruise on Veendam
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kellylagringa
2-5 Cruises • Age 40s

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Sail Date: Dec 2015
Cabin: Standard Interior Stateroom

There were some real positives in our experience. The cleaning crew kept everything immaculate and were very nice, our room was comfortable and well designed/very quiet, I had a lovely port excursion and the entertainment-- in the bars as well is in the showroom-- was top notch. They also kept a Nora virus break out under control and immediately helped my mom when she got very sick. But we have done this cruise 3 times and over all the experience wasn't great. The food was a crap shoot. Some things were excellent--fish on a cruise is always a good bet and the cold soups were wonderful-- but other items ranged from average to inedible. In the past all food in the upscale dining room was excellent. When we got into the cabo port we had to wait with our numbers to get off..that is fine, but the wait time was as long as 2 full hours and you couldn't leave the waiting area.. Even to go to the bathroom! A boat driver said they were only running one boat to shore because of the weather.. But my parents gave up getting off (and sat in port all day) and the sea was perfectly calm! So the boat driver was trained to lie. Getting back on in matazalan involved waiting in a super choatic line for an hour..the lady who sold us a soda said that line was totally insane! And I was almost alone in being 41 and traveling with my healthy parents and no kids. The average age was about 80 and the younger travelers generally had kids with them. The restaurant staff was inefficient and that led to unneeded long waits to get food, and they had useless rules like men couldn't go into the upscale dining room in shorts.. On a casual dress day on a cruise. Over all it is clear that the quality of this line as really dropped in just a few years.

Cabin Review

Standard Interior Stateroom

The cabin was excellent.. And we were 3 in a budget room that usually only had 2.

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