We did the repositioning out of new orleans. We are platinum on ncl and were on the dawn for two weeks in january and this 12 day cruise was the worst ncl I have been on and I have been on ncl for 60 days since january 11th this year. Staff seemed half hearted. Never met the cruise director. They left port four hours late so we missed the delta in the daylight. Our suite looked beat up. They ran out of coffee for the suite expresso pots. They ran out of bananas. The food looked fair to middling in the café and we had bad meals in le bistro both times. We could not bring our dessert back to our room. Service in lebistro and the main dining rooms was very slow. Our cabin steward left a dust rag on the lamp, missed a rubber ear plug from a previous passenger on the floor! The room looked beat up with nicks and scratches. For a suite, I was less than impressed. I could go on but it is too depressing. We had a much too small room for the pre-board for suites. People had to stand. I paid for a suite that was a waste. Had it not been for our butler it would have been a total waste.