WILL NEVER TAKE NORWEGIAN AGAIN...AT LEAST, NOT ON "PRIDE OF AMERICA". While embarking on Day 1, with ship leaving in only hours out of Honolulu, to begin the cruise of the Hawaiian Islands.... this is what was the beginning of a most unpleasant experience. We are cruisers of two and a half years. We have been on the Queen Mary 2 (Cunard), the Century, the Splendor of the Seas, Marco Polo, Tahitian Princess, and others, taking some 8 cruises in just a two year span. All ships/cruises had professional, proud, "aiming to please", MATURE STAFF WITH EXPERIENCE, and were clean, well-run ships.
Problems on Pride of America:
Ship held around 1200 people. At least, 600 people, if not more, HAD MAJOR BIGTIME PLUMBING PROBLEMS WITH TOILETS. Many bathrooms in "public" areas also WERE UNUSABLE, OFF AND ON, THROUGHOUT THE ENTIRE TRIP. The staff was unconcerned, refused to make cabin changes, (although we KNOW there were not sailing at full capacity), and had just a general, "We are doing what we can"; now, "buzz off" attitude, becoming downright rude as time went on. Some people entered their cabin on the first day, only to look into their toilets and find, shall we say, little "surprises" from the prior tenants of the cabin, just hours before.