We have cruised frequently, but this was our first with Azamara. The theme for this cruise was WWII and the Normandy landings. That is why we choose this cruise.
Our first impression began with the check in. Check in was unorganized with long lines and long waits. Even though we were to have priority boarding we waited inline inside the port office for about a half hour just to make the initial check in. Not organized to process everyone in a timely manner. Then another long and very slow line to go through security. Next was on to a bus to take us to the ship about 100 feet away. This is where it really got ridiculous. A line longer than the full length of the ship standing still. It nearly reached the point where you would board the bus. Many older people with mobility and standing issues were having to stand in the sun for over a half hour again. Once on board there was yet another line to get your picture and key card. By then we were getting a little cranky, but were determined to give them the benefit of the doubt and enjoy our trip.
We had a penthouse and the room was great. Lots of closet space. The bathroom was a good size with nice toiletries. Housekeeping was attentive and our room was kept clean and neat the entire trip. Our room attendants were awesome.