Abandon this ship!: Celebrity Summit Cruise Review by kwhitt
Overall Member Rating
Abandon this ship!
The dining service was a huge disappointment in the Ocean view Cafe apparently when the ship is not full of passengers they have to cut back somewhere right? The food service is portioned out and when I asked for something like sour cream or cocktail sauce they claimed they didn't have it on the ship. I asked for prunes for breakfast one day and they told me it wasn't on the ship and I saw it on the menu the next day. Really? I also asked for a well done burger and the staff told me no because it was a special request.
In the dining room the food was terrible each night my mom and I would order something we thought would be good but it was not seasoned properly or it just had a bad taste. Lobster night is always my favorite meal, how can you disappoint with that meal? They did by serving it with white rice and frozen vegetables passing the rice off for rice pilaf. The Lobster would have been okay if they would have served it with real drawn butter instead of an imitation that you would get on your movie theater popcorn and at that the waiter gave me a few spoons on my lobster. The portions were so small that I would ask for 2 of everything. The food situation was so bleak that we would look forward to pizza as an alternative every evening.
The service is bad, a possible result of prepaid tipping, before it the staff would go beyond the call of duty to insure we had a great time. Now I think they don't work as hard in fact when I asked some of them to clean a table they looked at me like "do it yourself." On the first day we had to wait 7 minutes to find a clean table. Our courses were 20 minutes apart. They were so short handed that I saw a lot of supervisors doing the work.
The trip was not a total loss the entertainment was superb! Their entertainers do a wonderful job! They had a Diva named Christina who gave an outstanding performance she and the comedian saved my cruise.
The Captain in my opinion fraternized with the passengers a bit too much! Every time I looked up he was hosting a volleyball game, wet t shirt contest, lecture, Liar's Club. It may just be me but I rather have my Captain at the control of the ship!
After this experience I think next year I will take a break from cruising and explore my options on land! Less