Cabin Review

We had balcony cabin 9658, when we booked the RCCL operator did not inform us it was a obstructed view cabin, when I found out what the obstructed view was, I endeavoured to change it but the ship was full and when I arrived onboard, they had put me on a wait list for room changes. The obstruction is the window washing ladder that moves on port days, it is fixed the remainder of the cruise. It definitely obstructs the view and could pose a security issue as someone could climb from a lower or higher deck to your balcony, if you have young children, they might be inquisitive to climb on it. The major issue I had was during the night we heard the structure bang against the ship, I called the maintenance team and tried to secure it tighter but it still made noise when it moved.The second issue with our cabin was cleanliness, when we arrived my 18 month old daughter found a pair of underpants and women sanitary pad on the floor and picked it up. I photographed it for use later, this was unacceptable, however the most amazing thing was no concern by the staff, I rang the front desk and they advised the cleaner will come and pick it up at his next service at 5pm as he is on a break now. When 5pm did come, I noticed the cleaner in the hallway and spoke with him, he had no knowledge of my complaint, but did come and remove the items. It makes me wonder what else is missed when they clean the staterooms.I felt sorry for some of the cabins on our floor, consistently being flooded and our hallway smelling damp and wet with blowers on every day. The room attendants advised that this always happens. If I had one of the rooms, I would be complaining as it appears the problem is well known and they keep placing guests in these rooms.