LOVE CRUISING, DID NOT LIKE THE EPIC: Norwegian Epic Cruise Review by suenami3464
Overall Member Rating
LOVE CRUISING, DID NOT LIKE THE EPIC
Destination: Western Caribbean
I have to laugh mostly because there was a review of my exact room stating the bed was like you were sleeping in a tent on the hard ground and again, I thought she was being a Debbie Downer so I ignored her but dear GOD it was that bad. I had to ask for a mattress topper and honestly that did nothing. The pricing difference on this cruise was also over the top. People we spoke to paid WAY less than we did and I know that happens so they can fill the ship, but the differences for the same room was ridiculous. Some paid almost $1000 less than we did and that just left a really bad taste in my mouth for Norwegian to be honest. The food too was just ok. The servers in the dining room seemed so overwhelmed and could not keep things straight. Orders would come out wrong, it took a while to get anything, they would forget to bring things, had to ask over and over for water refills, ask for a medium rare steak and it came out well done. Just no attention to detail. I just think filling the ship up as much as possible with apparently not enough staff to handle it, again leaves a blemish on NCL. The entertainment was good. We went to the Legends show and found it odd that they had a Katy Perry singer whom was not good at all. Average cruise age is usually a bit older and I would tend to think that most would never have heard of her. Elvis, and especially Steven Tyler, were excellent. My birthday was Tuesday and we did the specialty Brazilian restaurant and again, just ok. We did not waste our money on any extra restaurants after that. We also saw the Blue Man Group and they were entertaining and funny. The Cirque show that was $39.00 per person and was just OK - not at all worth the additional cost. Very cramped and trying to eat a very mediocre dinner along with watching a rather odd show with horrific music playing in the background was very hard to do. The buffet was comical, you would put something down and go get something to drink and your stuff was GONE. This happened ALL THE TIME. It was crazy. And the amount of times they were OUT of coffee mugs or the coffee was empty was ridiculous and you would ask for mugs and they would say OK but they would show up like 10 minutes later. Perhaps because they clear stuff so quickly is because there are not enough to provide for a full, or almost full ship. We would tell the bus people to STOP taking our stuff we are not done but apparently we were speaking some language they did not understand even though they answered us that they understood. My friend who was a single was about to deck one of the servers as it seemed like he was doing it on purpose…
I was just at a loss all week and I have never experienced such a negative experience on a cruise. I have been on many, many cruises with a variety of cruise lines and this is the first time I came off with such negativity and disappointment.Freestyle cruising is so not for me!! Less
Cabin review: 11313
First time ever being disappointed with the aft balcony. This was totally cramped, solid wall on left side, completely covered and I was not aware that this was the case having never seen this ship other than the photos on line. The set up of the curved room does not work. Tons of storage but they really do not want you spending any time in the room. The couch smack in from of the double closet with no table or any counter storage was annoying. Two people could not walk near each other in any part of the cabin. The bed was awful, so hard and uncomfortable and even after having a mattress topper added. No TV channels other than news, soccer or old re-run movies was silly if you are a nighttime TV watcher before bed and early am. The bathroom set up that so many complain about was fine but the rest of the set up just did not work.
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