We boarded the Fantasia in Genoa, having flown to Milan from the UK. The transfer provided by MSC from Milan to Genoa was superb. Just 6 of us in a very comfortable minivan. Boarding was very smooth and organised and we were able to go straight to our cabin before having some late lunch in the Zanzibar Buffet.
The cruise itself was very enjoyable with very few niggles. The main gripe was the lifts (elevators). Our daughter is in a wheelchair and we therefore relied on the lifts to get from deck to deck, as the stairs were not an option. The number of lifts for this size of ship (4,000+ passengers) is inadequate. We regularly found ourselves waiting for 10 to 15 minutes in order to be able to get in a lift and sometimes negotiate pushing people, which could be quite stressful at times. That said, we found the crew very polite and helpful and our overall cruise experience was very good.
The ship itself is very impressive, with diamond-encrusted staircases in the large atrium and a variety of public areas to suite all tastes. We found everywhere to be spotlessly clean although the casino, in which smoking is allowed, was smelly.
Unfortunately we encountered some rough weather on a couple of occasions during the cruise, particularly in the Atlantic Ocean, which I suppose is to be expected in February. My wife and daughter did suffer from some motion sickness, but we were given tablets to minimise this.
Service both from our waiter George from Romania and our cabin steward from Indonesia was superb.
Disembarkation was smooth and not as chaotic as we have experienced on some other cruises.
Ports visited on the cruise included Barcelona, Tenerife, Madeira, Malaga and Civitavecchia. We also called at the port of Casablanca, which is not listed in the port review category, so I have mentioned it here. We went on a panoramic tour excursion here, which we really enjoyed. Our local tour guide was very knowledgeable and the Mosque we visited as part of the excursion was spectacular.
All in all, we found the cruise a wonderful and rewarding experice, and met some great people.