We LOVED this new ship and congratulate MSC. They just know how to do it right. We have been on many ships on many lines and in our opinion, there is no comparison at this price level. We placed the Divina as NUMBER ONE on our list of favorite ships.
The ship is simply gorgeous. It appears that no expense has been spared to make this ship both impeccably clean and stunningly beautiful. The entertainment is the best we've seen at sea and is so far above that there is nothing to compare it to at sea. We call it "Las Vegas" quality at least. 7 Different Shows. 7 Nights. 7 STANDING OVATIONS! We never ever saw anything close to that on any ship--ever!
Plenty of elevators--all of them with staircase alternatives and quick service. Never crowded and almost no wait time. And the elevator "waiting" rooms are beautiful in their own right. No detail has been overlooked. Even the toilet paper is in front of you where it should be. Decor is "modern" and stunning. Of course, people "complained" (in jest) about all the mirrors--but that's because most of us don't want to accept the fact that we are not Hollywood material. LOL.
We found the Dining Room food to be very good--better even than previous MSC cruises. It is not gourmet, but at least as good, probably better, then other cruise lines in this price range. If you want gourmet dining, you can have it in the specialty restaurants. Our dinner in the Galaxy was outstanding. The cafeteria on Deck 14 had a wide variety of dishes such that everyone should be able to find things they enjoy.
The rooms were incredibly well done, with adequate balconies and nicely decorated. Flat screen TVs with interactive access for movies or ship information. Not enough channels in our opinion, but then again we didn't cruise to watch TV. There is a GLASS shower door--not the "clingy" curtain. Loved the desk with several electrical outlets where we could charge our electric accessories. And we found the Internet access to be quite good and could use our notepad right in our room or on our balcony with reasonably fast access--way better than we had on past cruises. We were able to keep up with our business emails all week with a purchase of only one hour of internet time. They showed us how to manage for best results.
The theatre is simply INCREDIBLE! Large and roomy seating with gorgeous lighting, many spotlights and parts of the stage could rotate and/or rise up. The curtain opened the full width of the theatre and we moved about during the daytime to check seating from any angle and from the balcony. There is NO bad seating! Easy access in and out and again those fast elevators when the show is over speed the crowd dispersion.
Deck 7 is the "Bar" deck and everyone should be able to find their "favorite" lounge and entertainment. Drinks were very reasonably priced and service was very good. Loved the light "snacks" they often served when drinks were ordered. The staff was friendly and mostly efficient. With the ship scheduled to be in the US full time, we expect the staff will become more proficient with English, but it was never a problem.
Outside on decks 14, 15 and 15 there were three pools and plenty of hot tubs. There was a long slide for the kids and special supervised "kids' areas" where they can spend a few hours or the entire day. Plenty of deck chairs. All the cruise lines, including this one, have the same problem where they state "no chair reservations" yet by 8am a good portion of the chairs have towels and books but no one sitting in them. That said, we never had a problem finding one, but might have if we had wanted to be next to the pool. The solution we offer is for all lines to monitor those chairs and when empty place a cheap "stick on" clock and after 30 minutes, remove the towels, books, etc. That way people would use a chair when they really want to sit on deck and take their stuff when they leave and there would be plenty of chairs for everyone all the time. NOTE--this is not exclusively an MSC problem but exists on all the major lines. Personally, we have no problem removing stuff if no one is occupying any chair--but most people don't have the nerve and they shouldn't need to deal with confrontation.
Pet "peeve" out of the way, we were always able to find a spot near where we wanted to be. Cocktail service varied depending on your location, but in general, we had service when we wanted it. The decks are kept clean at all times--we never saw empty bottles or plates laying about.
One of the things we most enjoyed was the fact that the "guests" were International. We enjoyed chatting with people from Sweden, Germany, Scotland, Wales, Great Britain, Canada, Italy and lots more.
In summary, we think that MSC has hit the proverbial "home run" with the Divina.