Not a good experience. I would not sail Carnival again. On the good side, we were upgraded to a suite on the ship and received VIP check-in through the skipper's club, after that the trip fell apart.
To begin with, we wanted to watch the NFL playoff game once on board the ship, however, the bartender at the sports bar wanted to watch college basketball and refused to change the channel for us - nice customer service, we watched it in our stateroom.
Dining evening one was a disaster. Couples next to us were receiving dessert before we received our appetizers. Waiter/staff had no manners, served the men first, ladies last. By the time we got our food, approximately 3 hours had passed and I had still not received dessert, though the other three at the table had. The Maitre D' did move us to a new section where we did receive excellent service on the couple occasions we dined at the main dining room.
That brings us to food quality. Our own waitress best summarized the food when she called it "gourmet fast food." We were not pleased except for the captain's dinner - the prime rib and lobster that night was exceptional. Otherwise, it seems poor quality food and an excessive use of "leftovers" for the next nights meal, for example, lobster on captain's night, funky lobster bisque on the next night, and so on.
It seems with the addition of David's Supper Club on this ship, you have to pay for a good meal. Our one night at David's was exquisite - it was the kind of food that used to be served in the main dining room, you may obtain it if you get a reservation and you pay Carnival's "nominal" fee of $25 per person, and extra $30 if you would like some caviar, and of course pay more for your drinks! However, as said, the food is exceptional!
The grill was very good, but who wants to eat hot dogs and hamburgers every day on a cruise - pizza kitchen as well was good.
Do you like pictures - then this cruise is for you! Never have I had so many cameras in my face throughout a vacation. Every time you look your picture is snapped and is available for sail. Don't try to take your pictures to far from where they hang though, if you do you will be accused of stealing them as we were and yelled at by a crew member. We quickly tore up and discarded our photos instead of paying the "nominal" fee of $20 per 8x10. But don't worry, you can also purchase a video tape of the whole cruise where your picture will also show up about 100 times! ANOTHER NOMINAL FEE APPLIES!
I'm not all negative though - the ship was beautiful in decoration. The suite was very nice. Our dining room staff was exceptional, our cabin steward was exceptional as well. The ports were beautiful and you had plenty of time (our best meals were bought in port)!
In my comment card to Carnival, I suggested they change their slogan from "fun ships" to "what else can we sell you" - Everything about this cruise seemed to be marketing from the pictures to the fact that to join their raffle for merchandise, you had to visit all of Carnival's recommended shops in port and get them to sign off on your raffle entry! What a crock - the big jewelry stores in Mazatlan and Cabo pay Carnival to promote their stores. Wait, did I mention the Bingo? $10 for one game? $20 for three tickets on the 5-game bingo. Jackpot money did not come close to the amount brought in for game cards!