This was our first cruise with Celebrity and we were both looking forward to the much promoted Celebrity 'Five Star Experience'

We arrived mid/late afternoon having travelled down from the North of England, embarkation was quick as most passengers had already boarded. On boarding we were greeted with a drink but were then left to our own devices, we would have felt more welcomed if there had been members of staff to give information to cabin availability/directions etc. As it was, being very tired after a stressful journey (more of that later!) we decided to find our own way straight to our cabin, in the hope that at this stage in the afternoon it would be ready. Luckily it was... I am always looking forward to my first view of our cabin! What a disappointing first view! as the first thing that caught my eye was the bed with crumpled un-ironed pillow cases & bedding, a duvet that looked too small for the bed and a rather crumpled valance, not the pristine inviting bed that I was expecting. The cabin itself was quite nice but nothing special, I had expected more from a concierge cabin, but we were pleased to find tea and coffee making facilities which we had been told not to expect. There was a bottle of bubbly on ice with fruit set out on the table, I always like a bottle of bubbly to greet you but as to the accompanying fruit...three artfully arranged apples was something I could have done without, much prefer an indulgent box of chocolates! The 'plush Frette bathrobes' had been laundered in the same place as the bedding, creased and compacted rather than soft & fluffy, didn't invite use! Pity there were no slippers though as we could have used them. British cruisers be warned you need to take a two point adapter for hair tongs etc. I hadn't seen that in any of the information, maybe I had missed it. One of the things we did like about the cabin or at least the balcony of the cabin was that unlike most balconies this one had a decent sized high table which proved a real benefit & made having meals on the balcony more enjoyable. This would be a good time to say that we found room service was excellent, efficient, and friendly and the food was delivered on time and hot. A nice touch was that they rang to forewarn you that they were about to deliver, we haven't had that before & really liked it

Having settled ourselves in our cabin and relaxed a bit our first point of call is usually the library to choose ourselves some reading matter for the cruise, as we have always had such good libraries on other ships, both in content and design we were totally dismayed when we saw the library on board Infinity, it is a pokey dark room in the centre of the ship, so no natural light, hopeless for reading in and without the necessary requirement for a library .....a good choice of books! It had the most meagre choice imaginable we just couldn't believe it, it's just a total waste of space and we were sorely disappointed. Be warned and take your own reading matter! Read more