We took our 2nd cruise on the Triumph mid July; our first Triumph cruise was in early January '13 prior to the fire. We booked an interior room on the 7th floor, aft portion, stateroom 7380. We always stay on floors with cabins above and below us, as we don't want to bother with kitchens/lounges/clubs on adjacent floors. We don't get seasick and we usually stay midship, but will probably stay aft from now on because the ship's movement made us sleepy and contributed to some great sleep.
The changes made to the room were noticeable from our January cruise and included new carpeting, beds, and sheets. It also appeared that the toilet was new, but not the sink, which was disappointing since everything else was new. The room service was good, but our morning crew was better. We try to leave our room organized and not too dirty, as opposed to others which leave things tossed everywhere and so dirty that the workers enter with a facemask, nasty. We experienced a backed up shower More
drain the first night, but it was quickly fixed.
We arrived 2 days early and stayed at the Hyatt Place in Houston, which we enjoyed because breakfast is included. We arrived around 11.30 am to the port, and within half an hour were onboard. This experience was much different than our previous cruise, where we spend over 3 hours in line, frustating.
The upgrades made to the ship were noticable on the lido deck. We enjoyed the burger line and the chipotle style food; I actually enjoyed it more than the main line, the burgers are awesome.
The service we received never disappointed. We ate in the London dining room with a different team every night, and enjoyed the service of Freddie, Pranee, Carlos, Renzo, Edward, Lilia, and everyone else. The only person we didn't enjoy was Kristian, he sucks. Everybody on the ship works as a team, and Kristian only orders his team around and waits for them to fetch everything. Cruise ship work is hard enough, and having to deal with lousy coworkers makes life insufferable. In the Lido dining room we enjoyed Natalie's service. We also ran across our previous cruise's headwaiter Arifuddin, and chatted with him daily. We also ran across our prior photographer Wido and enjoyed talking with him. With so many different nationalities on board, we enjoy getting to know the crew and they are always nice. It was also disappointing to see the crew in white walk around basically being lazy and seeming like they owned the place, all the while everybody else is busting their butts.
In Progreso we only got off and shopped at the shops right on the peir. In Cozumel we went to Mr Sanchos and did the pay-as-you-go option; it was really nice and relaxing, and the water is amazing.
The shows were unchanged from January; we enjoyed the new world show, magician, and the new orleans themed show. The band plays really well and the singers/dancers are good as well. The magic show is good, but a bit short. I can't believe this guy only does 1 show and basically lounges around the rest of the cruise.
We take cruises mainly to relax and have fun. We'll enjoy the shows, sit out on deck, and sit and talk for hours.
Disembarkation was a breeze, we did the self debark and were off the boat by 9 am.
We did notice a lot of kids everywhere, which was completely different than our January cruise. They're everywhere, but keep to themselves. Were it not for the summer weather, we'd prefer non-summer cruises due to the kids, but it's tolerable.