No cause for Celebration: Celebrity Solstice Cruise Review by BritCrit
Overall Member Rating
No cause for Celebration
Embarkation: Sydney (Australia)
Disembarking at the various islands was a nightmare as well with queues everywhere, especially where we needed ferried ashore. People with trips booked had priority so if you didn't have a trip booked you waited, and waited and waited. We went back to the Oceanview Restaurant on deck 12 for lunch one day after waiting all morning to get off and we gave up trying until we had been fed. Some people didn't manage off until 3:30pm that day and had to be back on for 4:30pm. Too many passangers I think, ships are too big and often immigration etc., cannot deal with such numbers. Another reason not to cruise again, certainly not with a company running ships the size of the Solstice and bigger. The first stop in the Hawiian islands, our first landfall in USA territory, was another queue, queue, queue day where USA border control turned up late, had too few staff and couldn't cope with the numbers going ashore. It took hours getting off.
Final disembarkation in Honolulu was shambolic with more or less a free-for-all luggage grab and run for the queue (again) to get a taxi. Some nice person took our two large suitcases by mistake and then sneaked them back half an hour later minus labels, without having the face to apologise.
Shore excursions were another bugbear with some at nearly three times the price onboard as they were in the tourist office. I know one Australian lady who got a trip ashore for USA $39 which was over USA $140 on board. We fell for some of them but only a few.
No, sadly it's probably the end of cruise ships for us, certainly ones as big as that and most likely never with Celebrity ever again. Less