We have been on over twenty cruises on eight different cruise lines and are platinum members with Royal Caribbean. We are in our early sixties and very active. I am very picky when it comes to food and service on a ship, so I will not hold back. Fortunately I have very few negative comments about this cruise.
The check in process was short and easy, but the young man checking us in was not very pleasant, so things got started off poorly.(one bad comment). We boarded the ship about 12:15 and had to wait until 1pm for our cabin, but that is stated in the paperwork. We had a superior balcony #8548 which was in the front of the ship. It was a great cabin with plenty of drawers and closet space. The only thing I would change next time is the location. This ship only has four elevator banks which are located far forward and far aft. Most of the action on this ship happens aft, so I would choose aft next time. If you are located by the elevator area it can be noisy. Not from the elevators, but from the Promenade area on deck five where they play music late and have street parties. It echos up through the ship. Our room steward Angel was great. We did have a problem with the toilet (one time) and with the shower (one time). The shower got stopped up and flooded the bathroom, but they fixed both immediately. They also had to fix the refrigerator. This ship is going to dry dock next year for a refit, but it still looks great with very little wear.
The dinning room is beautiful and I thought the food and service was excellent and much better than many of the other lines we have been on. The only problem we had was the fact that they moved our dinner time from 6pm to 5:30pm which really rushed us in the afternoon, and left a lot of time in the evening. There is very little to do on this ship between 8pm and 9:30pm if you don't go to the show or gamble. There is some dancing between 7:15 and 8pm and then again around 9:30. We like to dance and found the dance floors to be very very small and crowded, but the music was pretty good.
We did eat at Portofinos which was good, but I am not sure we would eat there again since the food in the dinning room was so good and our table mates were very nice. In fact I must say the people on this ship were some of the nicest I have ever met. The age range was probably 40 to 65, and a lot of nice southern people. We also ate at Johnny Rockets where the burgers were really good, but the charge is $4.95 for food and $6 for a shake!!! Our waitress was terrible, but we got a good laugh out of it.
The ports were very good. In Cozumel we went on the Tulum beach break excursion which was very interesting. The private beach was beautiful and the lunch was great, but there is no time to shop. In Jamaica we went on the Dreamer catamaran with snorkeling and drinks. I highly recommend that excursion, it is a blast and the reef is beautiful. In Cayman we snorkeled at Edan Rock dive shop which is a short walk from the tender pier. We did that on our own and it is free if you don't have to rent equipment. For our cruise, the sea days were very long because it was to cold and windy to enjoy being outside. That is a chance you take going out of New Orleans in the winter, so be prepared to do something other than lay by the pool and be sure to take a jacket. We also spent a day and night in New Orleans, which is always a lot of fun. We stayed at the Embassy Suits, which is right by the port. You can park your car there while you cruise for $15 per day.
The disembarkation was very fast and easy with no problems except we could not find our luggage in the designated spot. Right as I was about to panic, the porter suggested we look in a special area, which it happened to be in. (the tags had been torn off).
Other than a few minor problem we had a great time on a really beautiful ship with great service and great food. I would highly recommend it.