We had a wonderful time and my expectations were exceeded frequently. The food in the dining room was really good and some was excellent. The buffet was good, but I didn't eat there much because the dining room was so good and so relaxing. Our water and asst water (Ahmet and Alelie) took exceptionally good care of us. Our cabin steward was great, she took care of our special requests and did an excellent job. In fact, the whole crew made me feel like royalty, they really took great care of us and made us feel welcome and special. This ship is very large and had everything. The shows ranged from OK to really good. The gym was very good. I went there every day and it was sometimes busy but I was always able to do whatever exercise I wanted. Got my haircut and my DW said it was the best haircut I ever had. The promenade is really nice with shops and a 24 hour coffee/tea/sandwiches/pastries and cookies area. It also had a mini Starbucks. Royal Caribbean really won us over. More
Our Junior Suite on the aft of the ship was spectacular and we really enjoyed it. I could go on about how wonderful our cruise was. I really can't think of much they could have done to make it any better. I few minor items they could improve on would be to have brewed iced tea instead of made from concentrate, allow tips to be adjusted on your account instead of the all or nothing method and give receipts for tips put on your account so you can present them to the people you tip. They have a large selection of good quality tea bags available everywhere, but if you get the iced tea, it is from a concentrate. The coffee was brewed. It was a little strong for me, but that is just my preference. You have to ask for cream at your table, they just put milk on the table for your coffee.
I only had one major complaint-smoking. I understand that RC tries to make both smokers and non-smokers happy, but I think they don't appreciate that you can't have it both ways. If you allow smoking in places that connect to, or are open to other areas, the smoke will naturally go to all the places. Just because you designate someplace as non-smoking doesn't mean it will be smoke free unless you don't allow smoking in areas connected to or open to that area. Balconies are part of the rooms and are connected (through the rooms) to the hallways. The bars on the sides of the promenade have large openings and doorways that open onto the promenade. The casino has a staircase leading from the middle of the casino up and onto the promenade. The casino also opens into the art studio/photograph area. The casino and bars also open onto or near the elevators and stairs. Smoking is allowed on balconies, bars and the casino. The smoke from these places doesn't stay there, it goes wherever it wants to. So when the bars and casino are open, the promenade can become smokey. When people are smoking on their balconies the smoke sometimes drifts away from the ship. Other times it goes into a neighbors balcony and other times into the hallways. If people smoke on their balconies with the balcony doors open, it can go into the room and from the room into the hallways. Many times while walking down the hallways by balcony rooms, the hallways were smokey. I was disappointed that I had to put up with smoke in the hallways and promenade. I read the smoking policy before I purchased this cruise. It gave me the impression that I would not have to put up with smoke, because it is only allowed in a few areas. I didn't expect these areas to be so connected and open to many other areas. They try to minimize the intrusion of the smoke with good air circulation and lots of air fresheners, but that just makes much of the ship smell like a casino.
Royal Caribbean would have won me over as a loyal customer, if it had not been for the smoke. The trip was wonderful, but the smoking "left a bad taste in my mouth" and made me search for another cruise line for my next trip. Royal Caribbean has the departure ports, the itineraries, the ships, the staterooms and so much more that I am completely sold on. I hope they change their policy soon to be like Princess or Celebrity. Less
Navigator of the Seas Cruises to the Western Caribbean