Norwegian Star Review

4.0 / 5.0
2,584 reviews

Winter Getaway

Review for the Western Caribbean Cruise on Norwegian Star
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just BOB
10+ Cruises • Age 70s

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Additional details

Sail Date: Feb 2013
Cabin: Inside

Since the Star changes home ports and itineraries periodically, I will begin by mentioning that we sailed out of New Orleans for seven days and visited Costa Maya, Belize, Roatan, and Cozumel. We sailed with our good friends down the street, as we often do, when we can make our schedules match up. They have sailed Norwegian before, so we rode their coat tails through the embarkation process, as this was our first encounter with Norwegian. We arrived at the terminal early, since it was Super Bowl Sunday in NOLA and we had no idea what traffic complications that might present. The impact was negligible and added no more than 10 minutes to the last mile between the Superdome and the port. The security and embarkation process were painless, and before long they called for group "One" and we boarded. For those unfamiliar with Norwegian, they issue priority LETTERS (A,B,C, etc) to those who have booked high end suites and those in the higher tiers of their loyalty program (Latitudes). Those of lesser status and/or accommodations are issued NUMBERS (1,2,3, etc), so, the call the letters before they start in on the numbers. No doubt the time passed quickly in part because we were with friends and were happy with the thought of leaving the shore, the worries of work, and the cold weather behind in favor of the warm, blue waters of the Caribbean. At any rate we were on board and checking out the buffet lunch offerings by 11:15 AM. I should mention, as we boarded the ship, we were alerted to the option of checking our carry on luggage in a secure room near the lobby. That was an attractive option, since the staterooms are typically not available until one or one thirty in the afternoon. Checking you carry ons was a complementary service (get used to that term -- complementary. It is used to differentiate between things that are free and things that are not.)

Now, about the cruise and the ship. Let me begin by saying the service workers were excellent. Their attitude was excellent, and that alone can make or break the cruise experience. I had a couple of significant issues with the cruise line and hotel management, but the great attitude of the cabin stewards, wait staff, shop clerks and others made it easy to shrug off problems.

This was our 15th cruise, so as seasoned cruisers, we are well aware that there is no such thing as the perfect cruise. Every ship has something not to like, so you either spend a lot of energy gritting your teeth and griping, or you go with the flow and make the best of things.

Cabin Review

Inside

Cabin ID

The interior cabins on this ship are the smallest I have seen across 3 other cruise lines and on 10 different ships. The furniture included a chair and a stool, both of which were just in the way. The TV was a 13 inch CRT vs. flat screen LCD and there were no network channels available. The bath had a roomy shower stall with door, but the commode was wedged in at an angle. It is hard to imagine a large (or tall) person sitting there comfortably. I have had interior cabins on other lines and a few extra square feet makes a world of difference. There was a problem with extremely hot water coming out of the sink and shower regardless of desired setting. (This was NOT operator error) Despite several complaints the issue was never resolved. They kept trying to adjust the faucets, but the cold water supply line coming into the cabin was supplying hot water most of the time.

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