My husband and I joined the Silver Shadow this past June. It was our first time on the Shadow, but certainly not our first cruise with Silversa and in Alaska.
At first we were a bit concerned with the weather, but what can one do about that. The food was as always fantastic.
Although there were several crew members going above and beyond, we could not help but notice a slight decline in over all service in the dinning rooms. We also did not care for the Cruise director, Ron Goodman. He did not come across as either friendly, helpful, or sincere. The Concierge was very nice as was the International Hostess and Maitre d' along with several others as I mentioned above.
We were also disappointed in the entertainment. We had heard through the "sea grapevine" that one of the production cast members broke their leg and, therefore, was unable to do their shows to their best. The other entertainment, with the exception of the tenor, John D. Smitherson, was about average. John, however, had a wonderful two shows and was a pleasure to talk with off the stage.
Luckily the weather changed for the better as our cruise progressed and as a whole we enjoyed our cruise.