I just got back from our 5 day cruise (1/5/13-1/10/13)on the triumph and overall it was a great cruise. Starting at the beginning, we waited in line for over 3 hours just to get on the ship on embarkation day. After being physically drained from that we finally got to our stateroom. We thought the lines would be over after that but NOPE-lines for food/dining room lines. It was like they have too many people onboard and have a lack of organization. Getting off and on the boat at the ports you had to deal with lines as well. Then debarkation day comes and it's an even more ridiculous line to get off the boat. They get you off the boat in zones ---every other cruise has been by floor...and the worst part is that you can't wait in your stateroom to wait for your zone to be called. This is bad especially if you are traveling with a young child that gets impatient in lines. Needless to say, I will not sail on the triumph again for the line issue is insane.
Everything else on the cruise was wonderful buy the lines were horrible. We used the camp carnival program and it was a bit disorganized as well but my son would beg us to take him to it everyday of the cruise. The camp carnival staff were a bit rude when you would ask questions but yet my son loved going there and they seemed good with the kids. All in all, if you have the choice go on the 7 day out of Galveston and avoid the triumph(ant) lines.