Overall Good but Could be Better: Norwegian Gem Cruise Review by Ereggae
Overall Member Rating
Overall Good but Could be Better
Destination: Eastern Caribbean
Embarkation: New York (Manhattan)
Meals and entertainment were quite good and I didn't see the need to pay for a specialty restaurant. The Groove International band was outstanding and very versatile.
We had the pleasure of meeting the Executive Chef and Assistant Housekeeping managers. They were very professional and did their best to ensure that everyone was well taken care of. They are an asset to the company for sure. Our room steward, Christian, was also a gem. He did an excellent job taking care of our room. Once we experienced a few waiters the first couple of days, we asked for the same waiter, Norman, for the rest of the cruise as he was the best at what he does.
The cruise director and his assistant are very good and quite personable but I have one comment about the Fountains show. It may have been entertaining for some but watching people exchanging bodily fluids by spitting on each other was not my idea of good entertainment and I thought it was a tad raunchy for the number of kids at the show. I did, however, enjoy his Beyonce Single Ladies performance.
No paper and pen was provided in the room nor was there a daily news synopsis available, like on other lines, and the TV was very limited.
Unlike other cruise lines, there was no form to complete indicating your disembarkation arrangements. You had to go to the front desk to inquire. Disembarkation was a nightmare and very disorganized. The worst I have ever encountered. They need more staff to guide people around and monitor the lines as people getting off the elevators were cutting the line which extended out into the cold. I was definitely happy to get off at that point.
Overall it was a good cruise. Less
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