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Norwegian Gem Review

Norwegian Gem Cruise - Port of Manhatten, Dec. 13th to 22nd

Review for the Eastern Caribbean Cruise on Norwegian Gem
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big_lar_1
6-10 Cruises • Age 60s

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Sail Date: Dec 2012
Cabin: Mid-Ship Inside

Just getting around to posting my review of the Norwegian Gem cruise from Dec. 13 to 22nd. First, let me state that the overall experience was very positive. Norwegian seems to aim at a younger crowd and the entertainment factor was outstanding. However, a couple of things to watch out for and had they been different I would have had a much better overall experience.

Embarkation - Took the shuttle ride from Laguardia airport to the pier. Remember to factor in the fact that it is Thursday near lunch in Manhattan. The ride took almost two hours (11:00am to 1:00 pm), so factor this is to your calculations. Found out later that although further away, Newark is a much easier arrival.

Once at the pier I was greeted by a disaster. I still have less then 10 cruises on my resume and have split them amongst different lines to see what I like about each cruise line. However, this meant that to Norwegian I was only a Bronze Member and had to wait in the longest line I had ever seen for boarding. After a one hour and 50 minute wait I finally got to the desk only to be greeted with surely service. It didn't seem to be just me either as I could hear other passengers having the same problem. No customers should be exposed to that experience!!!! Way too few service stations to handle this load.

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Mid-Ship Inside

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