Statendam Review
Rating by category
Additional details
I would love to go back to Alaska some day, but I will have to find a way to do it that doesn't involve Holland America.
While planning the trip, it was extremely difficult to get specific information out of their customer service center. I was a little put off by their stated dress code for dinner, and could not get consistent explanations as to exactly what it was. It turned out that it didn't matter, as it wasn't enforced at all. It was also difficult to get an exact schedule of the cruise from them. If I questioned the answer that they gave me, a different agent would give me a different answer.
We chose to take that HAL bus from Seattle to Vancouver. The bus had windows that rattled and were generally noisy. Not a good way to start the trip. But, the bus did get us to port efficiently.
Cabin Review
Large Ocean-View Stateroom
A great location. This cabin had maintenance issues - non-functioning light switches, a thermostat that took an hour to respond to changes, major dust behind the TV. There was a lot of noise from the hallway due to the design of stateroom door.