We are a couple -- both 45 with my husband's parents.
We stayed the night before at the Rodeway Inn and caught their complimentary shuttle over to the ship. We arrived around 11:15 and got on the ship around noon. We took advice from other reviews and went to the Park Cafe instead of the Windjammer, but it was chaotic as well. We couldn't find a seat and had to eat on the benches in Central Park.
We had a balcony room overlooking the Boardwalk. The room was pretty clean and the beds were comfortable. The bathroom has a nice setup -- the shower and sink are not across from each other -- it's perpendicular so it makes it roomier. There are 2 plugs underneath the vanity. Some people have suggested bringing a power strip, but I didn't need it.
We were "guinea pigs" as our week was the first where a new menu was introduced. The food was pretty good overall but had some hits and misses. Desserts were a little disappointing.
The entertainment on the ship was amazing and high quality. Our first show was Hairspray -- very good. Oasis of Dreams -- fun, weird plot. Headline showtime -- Earl something or other -- just ok. Frozen in Time was the best show -- we loved it. Come Fly With Me -- also very good. Improv shows were funny but got annoying when the performers decided to use that time to let everyone know their political beliefs. "Name someone you want killed" (from improv players) -- Hairspray performer in audience yelled "Mitt Romney". Second improv show -- Heather decided to use a Toy Story skit to show her support for Obama's health care policy. Very irritating and not what I go to a show to hear.
We got off in Labadee, Haiti -- the beach was a little rocky but not bad. We only went to the market area in Falmouth, Jamaica and didn't even bother in Cozumel (have been there several times).
For the most part, the staff members were very friendly. If you buy a soda package though, prepare yourself for the reaction of the servers if you want to get a soda at one of the events or clubs. They don't even try to hide their attitudes. One server rolled her eyes at my father-in-law and let out a loud sigh, and she wasn't the only one that displayed poor behavior. It wasn't much better at dinner when the drink server came around. Royal Caribbean needs to address this because their staff is downright obnoxious about it.
The zip line was really fun, but short. Stephen hooked my husband and I up in our gear -- he has a really great personality and seems to enjoy what he's doing. My husband enjoyed the FlowRider and Ana from Brazil made it even better by helping him figure out how to make the most of the experience. Ice skating was fun but the ice was kind of a mess and it was a little crowded.
We were the unlucky souls who had the worst experience of the year apparently. Customs apparently forgot that a ship with 5,000+ people was coming in and did not send enough agents. If it had not been for Stephen (from the rec staff) helping to get us get to the front of the line, we likely would have missed our flights. (In-laws flight was 11:15, ours was 11:45). From what I understand, this usually works well, but we had a very bad situation -- not Royal Caribbean's fault.
Overall, it was a fantastic vacation!