I think like most when booking with MSC after we booked we checked reviews online and thought that we had made a mistake. I understand everyone is entitled to their opinion but my experience of the Splendida could not have been more positive.
We booked the cruise because it was extremely cheap. We felt for the price we paid if we kept an open mind about things it would be fine.
We cruised from Genoa, stayed in the town the night before and walked down to the cruise terminal on the morning. We had done the online check in so there was no Que for us we walked through the terminal and straight on the ship.