Serenade of the Seas Review

The Ports Made The Trip

Review for the Western Mediterranean Cruise on Serenade of the Seas
User Avatar
Wahlflower
2-5 Cruises • Age 50s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: May 2012

We are not avid cruisers but had never been to Europe so we thought a Cruise for our 25th Wedding Anniversary would be a great way to see some highlights of Europe. We saw a great deal at each port we visited and I am glad we selected the itinerary we went on.

If I had to base my opinion solely on the ship itself I would give a very low rating. We had a Junior Suite and were wanting to upgrade to a Grand Suite if one was available once we boarded. Don't get all excited, we had every intention on paying for it. Anyhow, when we checked in we asked about the possibility and they told us we had to ask once we were on board. Okay, not a problem. Once on board, they told us we had to check back later after the muster drill. After the muster drill we were told we had to check back after the sailed. We checked back after we sailed and we were told to check back tomorrow. At that point we unpacked and enjoyed the room that we had which was very nice and roomy.

Once our cabins were available we went in and were greeted by our steward. My husband asked him a question and he didn't know. He told my husband this was his first time serving the suites and would have to ask someone else. This should have been our first clue that things were not going to be like the other cruises we had taken before. It only went downhill from there with him. Anytime we needed anything we had to ask several times for it. The robes that were supposed to be in the room didn't come until day 3 and that was after my husband had to ask for them all 3 days. We asked for breakfast room service menus several times before getting them, buckets of ice several times before getting it, laundry service bags several times before getting them, it went on and on.

Cabin Review

previous reviewnext review

Find a Serenade of the Seas Cruise from $312

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.