The Entertainment in the Stardust Theatre and the Spinnaker was great! We went to all the shows and was pleasantly surprised at the production value of the entertainment. There were a few misses here and there but for the shows that was well rehearsed, it was clear that the cast was very talented.
I had a lot of issues with this cruise but it might have been isolated. Our balcony room had a door that didn't lock properly and one night it popped open slamming itself against the frame. Guest services said someone would take a look at it but no one fixed it and at the end they said I should have told them right at the beginning as if ship maintenance was my responsibility. The mini fridge was also lock on arrival, no bathrobes in the balcony and one night we found sand in our sheets even though we didn't travel anywhere with sand.
The food was really disappointing. We went on a the Jewel sailing out of NYC a year ago and was pleasantly surprised at the creativity, variety and the quality of the food by the chef at both the MDR and the buffet. There was none of those things to be found on this cruise. The food was disappointing across the board and we found ourselves hungry most of the time and settling for a PB&J sandwich on a cruise.
The staff around the ship was friendly and helpful when needed. The cruise director Richard was entertaining and excited to be there.
The live music was pretty good around the ship except for the one group with the flute and violin, they were not well rehearsed and was simply not very good with their instruments.
Food is one of the reasons why we cruise. We should not be hungry on a cruise. Its hard to get over that unfortunately and will probably not sail NCL again.