Making the most of your cruise: Norwegian Pearl Cruise Review by baywheels
Overall Member Rating
Making the most of your cruise
Destination: Western Caribbean
Food and entertainment were definite pluses on the Norwegian Pearl and while we didn't love two of our ports of call most particularly the Norwegian owned, Great Stirrup Cay which looked like a former nuclear testing sight that had been bulldozed into a beach. The ports got better as we went along.
While we thought service in the restaurants was a tad basic we mentioned this to the Hotel Director and there was a massive change in the friendliness and warmth of staff.
Our room steward Cheryl was lovely, couldn't have been more helpful and friendly. Kudos's to the Entertainment director Julie, who managed to mix contemporary entertainment with family fun. But we absolutely loved Harald the head maitre d who went above and beyond to rectify our concerns and was an example of what real service was all about perhaps that's More why he has 30 years of service under his belt.
Loved the state of the art gym (disappointed by the detached staff) and it was certainly worth the $120 to access the spa, sauna and steam for the week.
Wouldn't hesitate to go on a Norwegian ship again although the Pearls restaurants looked like they were ready for a refurbishment and please get rid of the plastic flowers.
Our tip is if you are not happy with something don't just put up with it and get off disappointed, you will find staff will make every effort to make it a wonderful experience. Less
Cabin review: BA10068 Mid-Ship Balcony
Perfect location close to gym and spa and very quiet.Read All Mid-Ship Balcony (BA) Reviews >>
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