We chose this cruise because of the itinerary. Ports were fantastic and weather was great. Smooth seas at their best.
The ship is a different story. Dining room service was extremely slow. One night we waited over 1 1/2 hours before being served and the excuse was "The kitchen is backed up" Hard to believe at 5:30 PM--open seating.
Two meals at the Pinnacle Grill were fantastic. ...
Chose this cruise for the itinerary, not the line or the ship. After reading some negative reviews, we didn't have really high hopes, but the ship turned out to be pretty nice even with a few hiccups.
We are a couple in our 60's and have cruised 26 times before on most of the major lines, this was the third time with Holland America. We brought our 11 year old granddaughter with us, and ...
HAL used to have great service and class. This was a 34 day cruise from San Diego, Calif. to Rio de Janeiro. On the first half from San Diego there were no activities except for trivia and unhosted cards.But there were a lot of opportunities to spend your money at bingo and on all the sales going on. It was like a floating Walmart. At the pool, it was difficult to get a glass of water or iced ...
The cruise offered a chance to circumnavigate South America with mostly interesting ports. Speedy embarkation, The ship has sophisticated/muted interiors and an outstanding display of art & musical memorabilia throughout the ship. Cabin 6180 looked fine, spacious with all amenities but when the ship was at sea a creaking/grating noise came from the junction of the veranda & the ceiling, the noise ...
We chose this ship because of the smaller size and weren’t disappointed. Superior service from all departments, everyone was so friendly. Great food! We took advantage of all the dining venues on offer and enjoyed the variety, we found the dining staff always ready and able to accommodate special requests. Room service was speedy and accurate. Love the lemonade in the buffet. Balcony cabin ...
Hadn't cruised since last fall and the So. American ports was something new and the e-mailed price was very good.
Much of the HAL experience is excellent as always. Dining Room, Cabin Stewards and Bar staff do a great job.
Am a 4 star mariner with HAL and have witnessed a continual reduction of standards. Evening dinning menu choices were just OK. Number of options have been reduced a good ...
I had not sailed this portion of coast north of Valpraiso. This trip from San Diego to Valpraiso was changed or diverted from Valprqiso to San Antonio two weeks before us all being willing to npay for decent food by going to a sailing. Many of us had prepaid car and hotel reservations in or near Valpraiso that were non refundable. We spent $150 USD getting backce t way.o our hotel and rental car ...
I liked this itinerary and that's why I chose this cruise. The crew was excellent, as usual, but the HAL ships are falling behind the marketplace. Last year I took six cruise lines in 12 months to check out the state of the art in the industry. Lines cruised were HAL, Norwegian, Royal Caribbean, Princess, Disney, and Carnival. I have also recently cruised on Celebrity. Holland America appeals ...
That was our second cruise with Holland America, out of tens of cruises with 10+ cruise companies over the last 20 years or so. First Holland America cruise was aboard the Maasdam, years ago, and it was a pleasant experience. We choosed this second one based upon our prior experience and because we wanted a cruise back home, from US, along South America's Pacific coast - the 34-day San Diego to ...
i needed a short dcruise to be able to go to a family wedding, this was the winner. i did the full 37 day cruise last year and didn't mind the 22 day shorter segment.i am a loyal mariner and find a lack of respect by HAL for these people. for the past few years there has never been a mariners cocktail party to meet the crew and captain.i can buy my own drink it's just the thought that they care ...