1. Home
  2. Cruise Lines
  3. Scenic
  4. Scenic Opal Review
  5. Scenic Opal Cruise Reviews

10 Zurich Scenic Opal Cruise Reviews

We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included ... Read More
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included in the price. I have been with other tour providers and it seemed that there were always hidden costs, but not with Scenic even the tipping was covered. The port talks were very informative and helped with making each day go smoothly. The cabins were clean and well thought out. The shower was great and the pressure of the water was better then home. (I was in the navy and boat water press isn,t always great). Dinning was fantastic with every day having a good selection and the dinners being out standing with the quality. On board entertainment and activities hit the mark for the audience. Read Less
Sail Date July 2019
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every ... Read More
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every need - butlers, massage therapist, hairdresser, dining room waiters everyone was great. Loved having the room cleaned twice a day and getting laundry done was a great bonus. Alex’s port talks were helpful, wished we could have had them written out in case you were running late getting ready for dinner. Would have also liked to have had alternate times for dinner but understand why the same timing for all. The night at Table La Rive was really good food and wines were great. Good balance of excursions and time on the ship, appreciated that the excursions didn’t take all day and that they only lasted for a morning or an afternoon with free time. Read Less
Sail Date July 2019
My wife and I had never taken a river cruise before and were somewhat apprehensive. We need not have been. From start to finish our Rhine Highlights cruise on the Scenic Opal from Amsterdam to Basel was a thoroughly enjoyable experience. ... Read More
My wife and I had never taken a river cruise before and were somewhat apprehensive. We need not have been. From start to finish our Rhine Highlights cruise on the Scenic Opal from Amsterdam to Basel was a thoroughly enjoyable experience. Our cabin was spacious and very comfortable. The shore excursions were well planned generally taking up the morning while in the afternoons we cruised the Rhine. The shore excursion options catered to a range of interests and capabilities and we were disappointed only once. On board, the meals were excellent (and especially the two special invite dinners). I ate fish most nights for dinner and the fish was delicious and invariably cooked perfectly. One of the reasons we chose Scenic over Viking were recommendations based on the quality of the food and wine and the all-inclusive nature of the fare. On all counts, Scenic would be difficult to beat. The wine and liquor choices were varied and of high quality. Our butler, Sirjan was exemplary and we were very pleased with the attention that we received form Robert at the bar and Milan in the dining room. As for Andreea the Tour manager, Liz and I cannot say enough; she was superb. We are already looking at another Scenic cruise for next year, 2020. Read Less
Sail Date July 2019
I went to an information session and decided to book. They lived up to my expectations. Everything was organized and the staff was exceptional. One disappointment was that we did not start our cruise in Switzerland as planned. We ... Read More
I went to an information session and decided to book. They lived up to my expectations. Everything was organized and the staff was exceptional. One disappointment was that we did not start our cruise in Switzerland as planned. We were bussed right to another port and were not informed prior. The cruise line should have given us an explanation prior to the trip but did not. We therefore did not see any of Switzerland. The cruise director could have been a bit friendlier on the one on one basis. Dining staff were excellent, mainly Zoran and Nikolai. The room attendant did a fantastic job. Monica in the bar area was superb. Wonderful vacation and it was just as they say in the brochure....out of a fairytale. I would recommend Scenic to anyone. The fact that everything is paid up front and organized from the beginning was a big relief. One thing I did notice was that they did not have any music on the sundeck or any entertainment during the day such as a large chess board to pass the time and have some fun while in between ports. Read Less
Sail Date July 2019
Scenic was superb in every respect. Service was exceptional --- crew could not have been more attentive. The accommodations were excellent -- better than most hotels that we have experienced around the world. Amazing attention to detail ... Read More
Scenic was superb in every respect. Service was exceptional --- crew could not have been more attentive. The accommodations were excellent -- better than most hotels that we have experienced around the world. Amazing attention to detail with the passengers/customers in mind at every turn. The food was remarkable ...variety, presentation, quantity, were well thought through. We really appreciated the all-inclusive nature of this trip - a positive with Scenic. Nice diversity of clientele: age, gender, country of origin. Was not just a gathering of rich geriatrics that characterizes too many "luxury" cruises. We thought one of the more subtle, but outstanding aspects of this ship was how well the staff/crew interacted with one another, got along, and were collegial. There really was an atmosphere created that made the cruise a delightful and restful experience. It was evidence of a well-run and quality operation. Plenty of flexibility on the shore excursions. Tour director was outstanding ...really knew her stuff. The schedule and operations went off without a hitch. Overall, this could not have been a better experience. Definitely a 5! Read Less
Sail Date July 2019
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick ... Read More
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick up and transfers would happen as planned only we would be driving to Strasbourg from Zurich and not Basel. Once on the ship we were escorted to our room. Within 30 minutes I was invited to go talk to the chef about my allergies. All week I received menus in the morning for lunch and dinner where I could select my food and they would prepare it for me without my triggers (peppers). On a tour of the galley I saw my picture on the wall with a not about the allergy and to watch if I sat in their area. All the waitstaff was aware at every meal and let me know it. I have never had that kind of treatment on any other cruise. The excursions were varied in terms of interest, length and physical difficulty. Bikes were available for those daring to ride them. Night time entertainment was very good. The Cruise Director, Yvonne, was beyond helpful and professional. There was not one staff person who spoke anything but English when guests were around and all were obviously helping each other get work done if they had free time. The cleanliness was outstanding not just in our cabin but all over the ship. Our private transfer at the end to the Amsterdam airport was a Mercedes Benz limo- we were expecting a taxi. The whole cruise far exceeded our expectations. Read Less
Sail Date June 2019
This was our first cruise ever. We had very high expectations based on what we heard about Scenic cruises and we can say that Scenic far exceeded these already high expectations. The food was excellent, the attention to even the smallest ... Read More
This was our first cruise ever. We had very high expectations based on what we heard about Scenic cruises and we can say that Scenic far exceeded these already high expectations. The food was excellent, the attention to even the smallest detail was outstanding, the staff was excellent, friendly, always smiling and ready to help. We especially appreciated our cruise director, Yvonne! Here enthusiasm was contagious, and her port talks each day were very helpful. The tours were extremely well organized, not too long and had wonderful, knowledgeable tour guides. We especially enjoyed the Heidelberg tour and the Amsterdam canal tour. Even though there was a slight hiccup due to a malfunctioning lock (out of Scenic's control), the Scenic team worked through it seamlessly. We were impressed. We highly recommend Scenic to anyone. We will definitely cruise with them again! Thinking of either the Prague to Budapest or a France cruise. Read Less
Sail Date June 2019
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was ... Read More
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was simply gorgeous, passing the Alsace region and it’s small towns was like stepping into a winter fairitale. Cruise director Yvonne was phenomenal her knowledge of the region and her adventurous spirit was greatly appreciated hotel manager Djordje and staff were great and went above and beyond to meet our expectations. Our last dinner at Portobellos was excellent as was the chef. The cabin was spotlessly clean and spacious ,the view from the cabin was beautiful . crystal dining restaurant manager Gianni was were very attentive and knowledgeable as were the wait staff. Well done and thank you for the wonderful and memorable 7 night stay. Thanks Read Less
Sail Date December 2018
This was our first cruise (river/ocean). We wanted the best and were to understand Scenic Tours was the best (all inclusive/luxury). We selected a deluxe suite on the Diamond Deck. The cabin was acceptable, clean compact with great ... Read More
This was our first cruise (river/ocean). We wanted the best and were to understand Scenic Tours was the best (all inclusive/luxury). We selected a deluxe suite on the Diamond Deck. The cabin was acceptable, clean compact with great housekeeping services. The dining aboard was very good with a wide selection of items. The Cruise Director and most of the staff were excellent. The excursions were acceptable - although our hike through the Black Forest was simply a walk up the driveway alongside a vineyard to a farm to have Black Forest cake - no sign of a Black Forest. The Butler service Scenic describes was non-existent. Our 'Butler' never introduced himself, showed us to our cabin or had any interaction with us. After talking to other passengers I learned where the card was to order coffee in the cabin in the morning. The special dinner they describe as: Table La Rive was nothing better than a regular dining room dinner. There was a table assigned at the back of the dining room, we were not even seated at that, since the table was occupied by 10 friends that wanted to sit together. The food not special, the sommelier had taken (?) the basic wine course. The food: I do not need to be told what an 'amuse bouche' is, but they should look up the definition; after being asked how I wanted my beef cooked - I was told it would be med-rare, why ask?; the meat was tough. I think the biggest disappointment was the balconies with the special windows. There was no need for them. The view for most of the trip, except 2 days, was non-existent. We were either facing an industrial park, a dirty brick wall (see photo) or were tied up to another boat (we embarked by walking through a Viking ship) - you could actually touch the windows of the other boat without leaning over the side. The cabin felt like a tomb. It will be a long time before we consider cruising. I will definitely ask more questions, although Scenic does not like to get specific on details (so how can you ensure what you will see out your cabin windows?). Probably will not choose Scenic again. Read Less
Sail Date September 2018
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the ... Read More
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the group. the size of the cabin was good and we were in deluxe balcony suite. The way the closet organized was very spacious and could store lots of things. The entertainment and activities on the boat cannot compare with ocean cruise due to the limitations of the space. The wifi service was great which let us able to keep in touch with our friends and share our experience. If it's the first time to travel Europe, having the land tour was suggested. The scene was beautiful and we took lots of pictures. The hotel in Zurich was fantastic. As for the embarkation and disembarkation, the process was smoothly and well-organized. We would recommend Scenic. Read Less
Sail Date September 2018
Scenic Opal Ratings
Category Editor Member

Find a Scenic Opal Cruise

Easily compare prices from multiple sites with one click