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1 Helpful Vote
Sail Date: December 2018
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was ... Read More
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was simply gorgeous, passing the Alsace region and it’s small towns was like stepping into a winter fairitale. Cruise director Yvonne was phenomenal her knowledge of the region and her adventurous spirit was greatly appreciated hotel manager Djordje and staff were great and went above and beyond to meet our expectations. Our last dinner at Portobellos was excellent as was the chef. The cabin was spotlessly clean and spacious ,the view from the cabin was beautiful . crystal dining restaurant manager Gianni was were very attentive and knowledgeable as were the wait staff. Well done and thank you for the wonderful and memorable 7 night stay. Thanks Read Less
2 Helpful Votes
Sail Date: September 2018
This was our first cruise (river/ocean). We wanted the best and were to understand Scenic Tours was the best (all inclusive/luxury). We selected a deluxe suite on the Diamond Deck. The cabin was acceptable, clean compact with great ... Read More
This was our first cruise (river/ocean). We wanted the best and were to understand Scenic Tours was the best (all inclusive/luxury). We selected a deluxe suite on the Diamond Deck. The cabin was acceptable, clean compact with great housekeeping services. The dining aboard was very good with a wide selection of items. The Cruise Director and most of the staff were excellent. The excursions were acceptable - although our hike through the Black Forest was simply a walk up the driveway alongside a vineyard to a farm to have Black Forest cake - no sign of a Black Forest. The Butler service Scenic describes was non-existent. Our 'Butler' never introduced himself, showed us to our cabin or had any interaction with us. After talking to other passengers I learned where the card was to order coffee in the cabin in the morning. The special dinner they describe as: Table La Rive was nothing better than a regular dining room dinner. There was a table assigned at the back of the dining room, we were not even seated at that, since the table was occupied by 10 friends that wanted to sit together. The food not special, the sommelier had taken (?) the basic wine course. The food: I do not need to be told what an 'amuse bouche' is, but they should look up the definition; after being asked how I wanted my beef cooked - I was told it would be med-rare, why ask?; the meat was tough. I think the biggest disappointment was the balconies with the special windows. There was no need for them. The view for most of the trip, except 2 days, was non-existent. We were either facing an industrial park, a dirty brick wall (see photo) or were tied up to another boat (we embarked by walking through a Viking ship) - you could actually touch the windows of the other boat without leaning over the side. The cabin felt like a tomb. It will be a long time before we consider cruising. I will definitely ask more questions, although Scenic does not like to get specific on details (so how can you ensure what you will see out your cabin windows?). Probably will not choose Scenic again. Read Less
Sail Date: September 2018
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the ... Read More
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the group. the size of the cabin was good and we were in deluxe balcony suite. The way the closet organized was very spacious and could store lots of things. The entertainment and activities on the boat cannot compare with ocean cruise due to the limitations of the space. The wifi service was great which let us able to keep in touch with our friends and share our experience. If it's the first time to travel Europe, having the land tour was suggested. The scene was beautiful and we took lots of pictures. The hotel in Zurich was fantastic. As for the embarkation and disembarkation, the process was smoothly and well-organized. We would recommend Scenic. Read Less
Scenic Opal Ratings
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