4 Helpful Votes
Sail Date: May 2019
Holland america is a great line The zuiderdam was nice and clean and comfortable I like the food and the services Love the Baltic cruise St Petersburg Stonia Finland Sweden Denmark I had a great experience ... Read More
Holland america is a great line The zuiderdam was nice and clean and comfortable I like the food and the services Love the Baltic cruise St Petersburg Stonia Finland Sweden Denmark I had a great experience the excursions was beautiful The disembarkation and embarkatoin was nice and smooth Our dining room stuff ware wonderful specialy Herman and iman Love the wine tasting and wine package The captain was very friendly just like the rest of the crews entertainment was so so was okay Didn't like the idea of the yoga room all open concept saroundit with bicycle and other exercise machines Pools was clean and well look after I was disappointed because no library Only few books for exchange Not enough exercise class or activities I attended some free starch class The exercise room wasn't open tel 7 o'clock AM we ware waiting at the door 5 minutes after a sleepy fitness structure Appear and open the door I felt he was over worked Read Less
Sail Date: April 2019
We choose this cruise because it was a transatlantic combined with the Baltic ports, which we wanted to see, besides we were twice before in the Zuiderdam and had a fantastic time with great music and entertainment. This time in 26 ... Read More
We choose this cruise because it was a transatlantic combined with the Baltic ports, which we wanted to see, besides we were twice before in the Zuiderdam and had a fantastic time with great music and entertainment. This time in 26 days we had music at the Ocean Bar twice, one great show with Ikos Lakis and his Saxsophon which was as always magnificent. The rest of the shows were comedians than couldn't make anyone laugh, a piano player which was just o.k.. The Pinnacle Grill was the best food in the ship, as always. Excellent food and service. The dinning room food was o.k. twice I had to send my salmon back be cause was not even half cook. The best part of the dinning room were the servers, as always excellent service. My husband went a few times to the Lectures which he enjoyed. I went to American Test Kitchen which was very good. The ports. Bermuda was o.k. Pria de Vitoria was empty, not much to do. The Baltic stops were fantastic Amsterdam, Sudden, Belgium, Cherbourg France, Tallin, Berlin, Kiel, and the best by far 2 days in St. Petersburg, all amazing ports. Read Less
Sail Date: April 2019
We were looking very much forward to this cruise starting with 11 days in Central America and the Panama Canal. After that we did cross the Atlantic ending up in Copenhagen. When we were checking in, we were very well taken care of by ... Read More
We were looking very much forward to this cruise starting with 11 days in Central America and the Panama Canal. After that we did cross the Atlantic ending up in Copenhagen. When we were checking in, we were very well taken care of by a Norwegian man. Entering the ship was a little less pleasant. The staff showing you onboard was not at all polite. Ok we expected to have a glass of champagne, when getting onboard, but no. For the first time ever on cruises (first time with HAL) there wasn't a glass of bobbles as a welcome. Our cabin was not ready yet, so we went up for some lunch. After lunch we went down to our cabin and could get in. The first thing we did was trying to put something in the small bedside table. The top drawer. In there there was some used napkins. We were surprised, but removed them. Then we found out, the small tabel in front og the sofa was really dirty. We called the cabin attendant and he came and we told what we were disappointed about. He found a wet cloth and wiped away the dust on the foot of the table. The top of the table was sticky, so we wanted that clean as well. We then saw, there was a table knife in the chair placed in front of the desk. When we got our suitcases and was unpacking we found some chocolate under the bed. Not at all ok cleaning. We didn't feel it was done at all better than what they was supposed to do every day, yes even worse. We thought it had to be reported to the head of the cleaning of the cabins, so we went to guest relations and a very polite and helpful young man from Austria took report and said he was very sorry. Later the head of cabins came and required the two cabin attendants to do a full and complete cleaning of the cabin. He offered us a bottle of wine as compensation. Later the guy from guest relations came with some fine chocolate as well. The temperature in our cabin was terrible, above 25 degree Celcius. A man from the repair department tried to mend it, but no matter what we did with scale there was no change. He would do something with the entire system, but when we came back after dinner, there was no change. We went down to guest relations again and they regretted and would send a new man. We said that otherwise we would come back to guest relations and sleep on the floor, as the temperature was fine here. The temperature was after a couple of days better, but we could still not regulate it. And some days later, we had the same problem again with too high temperature. Later in the cruise - on the second cruise - the opposite was the case with the temperature. One day it was less than 16 degree C. We complained again, and now it wasn't easy to get the temperature higher. Finally - five days before we ended up in Copenhagen - they managed to fix the aircondition. We could raise and lower the temperature. What a relief. But like the rest of the cabins it was not possible to turn off the airconditioning. Old ship! One day while we were laying on a sunbead by the pool we saw a man in the spa. He went in with his clothes and shoes and what was even worse, he was all the time spitting in the hot water. I went and told him to stop spitting as it was a source to people getting sick, if he had a disease. It would explosively grow in the very hot water. The man started screaming, that I was insulting and bothering him. He was really screaming. There is no pool-attendants at all by the pool, only waiters trying to sell drinks. Is that ok? we don't think so. The man went up of the spa and went to one of the waiters and talked to him. What they were discussing we don't know. After a while a very polite and pleasant man came and asked what happened. I told the story and he said they would make a report and I would get a copy. They knew who the man was. Later a couple of officers came. The went to the ladies from the beauty salon and talked to them. Then they came and asked for my version of the incident. They also said a report would be made. While they were talking to me an elderly American lady went into the spa and she was wearing outdoor sandals in the spa. No-one said anything to her. For several days we did not see the man in the spa, but some of the last days on the cruise he was back. He was still wearing jogging clothes and shoes when he went into the spa, and no-one of the staff did say anything. No-one was taking any notice of what was happening in the pool and spa. That is absolutely not ok and not something we have experienced before on cruisen on other shipping companies. On the first part of the cruise there was a show team onboard. This is also what we are used to from other cruises. The team disembarked in Fort Lauderdale, but we were sure a new team would board to the next cruise. No. Only entertainers was there. Some very good and some quite poor and without any experience. Only a couple of nights impressed. The wine, beer and drinks are very expensive. A drink-package is around 50$ per day for the cheapest. Much more expensive than what we have experienced elsewhere. On for instance Celebrity the drink package is included if you have an outer cabin or veranda cabin. The staff gratuity is not included in your ticket. You have to pay 14,5$ per person per day. Take that into consideration when you compare prices for different cruises, as it is included in some cruises, for instance in Celebrity cruises. All the staff in the dinner room is from either Philipines or Indonesia. Most are very polite and helpful, but many are not good enough understanding and speaking English. Some of the wine waiters do probably never taste wine, being Muslims. How can you then advice what is good for the food? The ship is built in 2002 and it seems as if there has been no upgrading since then. It is "tired" and really needs some renovation. We will most likely not travel with Holland America line again. We will choose Celebrity or something even better. Read Less
1 Helpful Vote
Sail Date: April 2018
Our cruise was 28 day, Transatlantic & Baltic itinerary. From boarding in Ft Lauderdale to leaving the ship in Copenhagen everything went well. The cabin stewards were attentive, the wait staff in both the Lido and MDR were ... Read More
Our cruise was 28 day, Transatlantic & Baltic itinerary. From boarding in Ft Lauderdale to leaving the ship in Copenhagen everything went well. The cabin stewards were attentive, the wait staff in both the Lido and MDR were exceptional. I'd like to say we ate in one of the alternative restaurants, however the food was so good in the MDR, we never felt the need to eat elsewhere. The music venues were eclectic in that there was a venue for most musical taste. America's Test Kitchen was always well attended. The Captain and his crew kept us well Informed of weather or delays. We had exceptional weather throughout the entire cruise. It was the warmest May on record for Northern Europe. We were able to use our balcony the whole trip. Did not part in any of the ship tours, however in some ports the Hop on Off Bus was at the dock and u could change to u our room, very convenient. I did find that the EXC tour guides on board did a great job on their port presentation. Not only did they give info about the ships tours but also how to get around on ur own. Never had this happen before, usually if u weren't on a ships tour, too bad. Kudos to HAL for going beyond the norm. Read Less
2 Helpful Votes
Sail Date: October 2017
Chose this cruise because it stopped in Canaveral and we could disembark there rather than going to FLL. Other than that, the ports were pretty ordinary - Princess had better ports from Quebec to FLL and would have taken Princess except ... Read More
Chose this cruise because it stopped in Canaveral and we could disembark there rather than going to FLL. Other than that, the ports were pretty ordinary - Princess had better ports from Quebec to FLL and would have taken Princess except for the preferred disembarkation at Canaveral. We did lose a whole day by doing that. We were forced to disembark at 7:45. They did take our bags to the gates, so we didn't have a bag drag. No complaints about the restaurant - Pinnacle, for all the hype, is a little more than ordinary and the food not much above the dining room. Cabin was , for want of a better word, crummy. Coffee table all blistered and abused. Sofa was worn and well used. The deck chairs were stained. The bathroom tub was marred with black spots - the whole VA cabin needed renovation - steep price for that appearance. Room steward was fine and the cabin, while run down, was clean. See some people complained about the TV offerings, but on the whole, they were good. Front office staff were over worked and how they maintained their composure was beyond me. Cruise director left much to be desired. Activities were minimal - appeared, since the ship was going into dry dock upon arrival in FLL, he was already off duty. Lot of renovation had begun while were sailing - new carpeting on stairways and elevator landings - hallways and cabins could use new carpeting - don't know if they were all going to be replaced. Ship fairly stable in rough seas - but winds weren't broadside. Very apparent HAL is pinching pennies and holding up the passengers up for as much as they can wheedle out of them. They have gone way down hill. Read Less
1 Helpful Vote
Sail Date: October 2017
We had never been to Canada. We live in Florida so this longer cruise was perfect, we only had to fly one way. We love to travel on Holland America Lines, so the fact that Zuiderdam was due for an interior face lift did not bother us. We ... Read More
We had never been to Canada. We live in Florida so this longer cruise was perfect, we only had to fly one way. We love to travel on Holland America Lines, so the fact that Zuiderdam was due for an interior face lift did not bother us. We know and love their standards, so could put up with a few chips and rips. The Crew was wonderful, always helpful & Roxan in the Ocean Bar is the Best Waiter on board. the Food was a little odd by the second week. (an awful lot of fish, for someone who does not eat fin fish.) The food we ordered was good & we could order a baked potato if the sides did not appeal. I must say that the entertainment on board was a little disappointing, where did all the small bands and other singers & guitar players, that used to be in the small bars, Crows Nest, Atrium & Dining Room go? We miss being able to order afternoon drinks & listen to a Duo or single musician entertain us. The music seems to be at night & if that band is needed for the main show, nothing!!! Read Less
14 Helpful Votes
Sail Date: October 2017
Just completed sailing on the Holland America Zuiderdam October 12th to 22nd, 12 day Atlantic Coast beginning in Quebec City, Canada to Fort Lauderdale, Florida. This was our 11th cruise and first time with HAL. We are 2 couples in our ... Read More
Just completed sailing on the Holland America Zuiderdam October 12th to 22nd, 12 day Atlantic Coast beginning in Quebec City, Canada to Fort Lauderdale, Florida. This was our 11th cruise and first time with HAL. We are 2 couples in our early 60's and have travelled extensively world wide. We generally choose cruises based more on the itinerary than a particular cruise line. This one offered 9 ports of call over 12 days, more than offered by other cruise lines for this route. We spent 2 days prior to the departure date in Quebec City and were not disappointed. Quebec City is a beautiful place to visit full of history and friendly people. We would suggest doing this prior to embarking on this port. Embarkation was quick and simple through a very modern terminal only a short cab ride away from most hotels and the airport. Onboard it was the usual have lunch on the Lido Deck at the buffet. Our adjoining balcony cabins on deck 8 were already open so it was a quick drop off of the carry-on bags and off to lunch. The Lido Market Buffet is well laid out with different stations for various foods. There is ample seating with most tables adjacent large windows. Turnover is quick and the service for drinks and table cleaning over staffed. The only difference with this buffet is that it is not a self serve as on other ships rather staff serve you instead along the various food areas. This gets confusing for a lot of people who for some reason ignore the "Serving Line Starts Here" signs and butt in halfway regardless. TIP: find an empty table first before wandering around with plates of food in hand looking for a place to sit. It amazed us that after 8 -10 days onboard people did not learn this. For breakfast both sides of the buffet are open with several stations offering a great assortment of food. Wait staff offer coffee, tea and most juices. Lunch is generally lemonade, Ice Tea and water. We did not have any complaints about the food in the Lido Market Buffet and time of the day. Check your daily cruise paper for hours. For evening dinning we opted for the Any Time Dining option which is in the Lower Vista Dining Room on deck 2 Aft. As we generally eat at the same time we were assigned a nice table for 4 adjacent to the window for the duration. This allowed us to get to know the Server and assistants for this station. Food was generally very good compared to other lines with a wide range of options for mains and desserts. Service was excellent and unlike most dining rooms the tables were spaced further apart rather than being crammed in. The staff there really enjoyed serving and everyone greeted you are enthusiastic as were ALL staff on this ship. Holland America does a great job of training their staff from cabin attendants, maintenance, hotel workers and all officers. This was a welcome change from the five other cruise lines we have sailed with. Not a single person working on this boat had a frown on their face and greeted you earnestly. This ship was launched in 2002 and despite her age it is in great condition. At the time of this writing the Zuiderdam is in dry-dock going through extensive renovations and when finished will be the pride of the HAL line. The ship is well laid out and easy to manoeuvre all decks. The only thing we missed was a Centrum in the middle of the ship with several stories of stair cases and indoor elevators where events take place daily. We spent a lot of time afternoons after excursions and sea days in the Crow's Nest on deck 10 forward. This room offers a 180 degree view forward with plenty of comfortable seating areas and large windows. Every afternoon Happy Hour runs from 4:00PM to 6:00 with great discounts on drinks and free snacks. Many activities such as Team Trivia are played there daily. There are plenty of elevators available forward, aft and mid ship and run quite quickly. Of course there are the stairs as well. The Vista Lounge where the large shows play is on 2 and 3 forward and has ample seating. The early show usually starts at 8:00PM and the good seats are taken as early as 7:00 so you have to get there early after dinner or go to the late show at 10:00PM. A must see is the B.B. King Blues Club where a live Blues/Jazz band plays nightly. Dancing is encouraged. Of all the cruise lines we have sailed on we have never had a Ship's Captain like Wouter Van Hoogdalem on this boat. He was everywhere and greeted people like they are his best friend. He provided a 1 hour seminar going into detail of the running of the ship like nothing we have seen before with a very funny Q & A. Evening entertainment was the typical cruise ship format with singers and dancers doing broadway type musical shows. All were worth seeing. We did miss the dedicated Comedy Club that Carnival offers though. Our Balcony cabin was well laid out with a King Bed, pull out couch and chairs. The bathroom has a 3/4 size tub and shower which if much nicer than the usual shower stall with tiny curtain. Storage is ample and the balcony much larger than offered on other ships for the same category. We were able to join the balcony with our travel companions in the adjacent cabin. The cabin attendants did a great job to cleaning and re-stocking several times a day. The small fridge is welcome however the tiny TV with only a handful of stations is a joke. After dry-dock all cabins are getting 42 inch LED TV's with 50 or so channels. We also found that his ship was very stable during high waves, more so than other ships we have sailed on this size. On this cruise there were about 2000 passengers and 800 staff. There never seemed to be a shortage of staff available. Ages ranged from early 60's and on up. We would guess the average age of passengers is about 72. There were plenty of walkers and electric carts so movement around the ship can be slow at time and extremely slow getting on and off coaches on the excursions. This line tends to cater to seniors and repeat cruisers. Many we talked to only cruise with HAL. We would not hesitate to either after this one. We loved the ship and the way staff made you feel welcome. The fellow passengers not so much. Smiles go a long way and being rude to staff does not make for a pleasant cruise. Remember, if you had a bad time on this cruise it was your fault not the Zuiderdam's. The only negative on this cruise was the Portland Maine Cruise Terminal security staff. They went out of their way to be rude and ignorant. We would not ever visit this city again. We opted for more private tours in port than ship's excursions which are over priced and we do not like being on a coach with 45 other passengers and being dumped off in a shopping area for more time than the actual tour. Read Less
2 Helpful Votes
Sail Date: September 2017
Having wanted to visit Quebec for several years, and living near New York, this itinerary was a natural. We spent one night at a hotel in the old city and the next night on board after embarking - staying alongside the pier until the ... Read More
Having wanted to visit Quebec for several years, and living near New York, this itinerary was a natural. We spent one night at a hotel in the old city and the next night on board after embarking - staying alongside the pier until the following day. This gave us almost three days to enjoy Quebec. The ports in Atlantic Canada: Prince Edward Island and Sydney and Halfax, Nova Scotia were delightful and uncrowded. Bar Harbor, ME has been ruined by the excess tourist development - as has been Newport, RI. Boston is a lovely city - always worth a visit. It was a port-intensive itinerary - moving down the coast - with ideal weather. A few passengers were disappointed by the lack of autumn color due to mild late summer and early fall weather (but that autumn color has been over-hyped - it is blah when compared with the amazing soft pastel palette in spring when the multi-colored buds and blossoms offer a lovelier range of color: once more, it is a matter of marketing over substance). The MDR food was perfectly fine - no one in their right mind cruises on mass market lines for a gourmet experience - but it has clearly declined in quality, variety and preparation over the past dozen or so years. Service generally was great - HAL's traditional strong point. Sadly, there is very little live music on HAL ships these days - something that I hope management will reconsider. Overall: a delightful cruise and great value for the money. Read Less
14 Helpful Votes
Sail Date: August 2017
Chose this cruise because of the ports the cruise was going to (Iceland, Greenland, Newfoundland, Nova Scotia). The ship especially the cabin we had was very outdated. But, it was in good repair. Service and quality of staff varied from ... Read More
Chose this cruise because of the ports the cruise was going to (Iceland, Greenland, Newfoundland, Nova Scotia). The ship especially the cabin we had was very outdated. But, it was in good repair. Service and quality of staff varied from very good to poor. Many of the staff were hampered by their lack of English comprehension. They apparently got things wrong simply because of their lack of English competence. Guest Services staff often were less than helpful in resolving problems. This seemed largely due to the language barrier. Entertainment choices were very limited and not good quality. TV choices were extremely limited. Most channels used to hype Holland America. Disembarkation took very long and was hours behind schedule provided. Shore excursions arranged by Holland America went from very good to at best average for the price charged. Would not cruise on this ship again. Not sure about cruising on Holland America again. Read Less
3 Helpful Votes
Sail Date: August 2017
This cruise well as it turned out two cruises back to back the Baltics and the transatlantic covered many locations so see cities we had not been too and in the case of Greenland never likely to visit unless by ship and the beauty of ... Read More
This cruise well as it turned out two cruises back to back the Baltics and the transatlantic covered many locations so see cities we had not been too and in the case of Greenland never likely to visit unless by ship and the beauty of getting there included a whole day cruising Price Christian Sund. All,went extremely well with great weather and smooth seas except for two days but still not bad. It was our third cruise,with Holland building up,from 7'to 14 and this 30 and everyday was great on the ship, the food the dining happy hour the staff the activities and fellow passengers. Always a bone of contention is the cost of tours booked on the ship but being cautious people not confident of booking external tours. I injured my knee near the end of the trip and they were most helpful in getting me a wheelchair and had a trip to the doctor very efficient. Overall very pleased with Zuiderdam and disappointed that they are changing it so,will be interested to see if an improvement as we liked it as it is. Read Less
1 Helpful Vote
Sail Date: April 2017
We chose this cruise for the itinerary which was almost the only good part. It was feezing onboard through the entire cruise. Some guests were taking blankets with them to sit anywhere including inside. Dining room was very uncomfortably ... Read More
We chose this cruise for the itinerary which was almost the only good part. It was feezing onboard through the entire cruise. Some guests were taking blankets with them to sit anywhere including inside. Dining room was very uncomfortably cold. Staterooms were also chilly even with turning heat up. My bed was horrible and slanted down to the floor so much that I needed a seatbelt to stay in. The mattress was so hard and thin that I didn't sleep for the first week until our steward found a better mattress. Don't know whose he stole but made me happy. Their ads about having a choice of pillows and mattresses is bogus. They had neither. Safety was a problem as there were quite a number of falls because of water where it shouldn't be or gaps in flooring or no railings. The dinner menu and food was fairly good but I am a very good cook and it was never higher than what I could easily do at home. Fruit and vegetables were rationed on the first half of trip to the point of cutting blueberries in half (and you got one half) and vegetables were garnish only. You could get a huge Prime Rib but only 2 carrot slices. Weird. Escargot was excellent. Desserts were good although creme brulee was a disappointment. I should have tried the version in the upscale paid restaurant. Breakfast either in dining room or buffets was never worthwhile, lunch was adequate. Salad bar was best lunch venue when dining room was closed which it was on port days. Hamburger joint was good, fries wete great but be warned that they had gluten on them in form of spiced flour. Virtually no gluten ftee options except toast and best of luck ever getting that. Almost everything in buffets, which we rarely did except when dining was closed, was overcooked and bland. Fruit often had mold, too many people and very few, and inattentive servers. There was often nowhere to eat except room service as the buffets were closed in morning and afternoon except for certain hours which we missed a lot. Don't sleep in or you are out of luck. When you come back from a shorter day onshore you don't want to wait for room service but there would be hour gaps or longer when everything including a cup of tea, was not available..Service was horrible except in main dining room. Ate at the paid Italian dining room for a disappointing meal, half very good, half dreadful. They used same cooks as the buffet! Not worth it. Unfortunately, we only went one time late in the cruise for the paid lunch for $10 and wished we had done that every day it was open. Best meal we had on the cruise and the level I had expected in regular dining room. Waiters in main dining were good, some awful, some superior. They got considerably better on the last two days as they trolled for tips and good reviews. We were constantly reminded by all the waiters including head staff to give them a top rating. Very annoying and tacky. The maître de was the finest I have seen anywhere land or sea and remembered our names almost from the beginning. He was amazing and lovely. The entertainment was good and enjoyable but there was very little on sea days except lectures which were good. One foursome Acapella women singers were one of the best acts on any cruise, all the comedians were great, and the mime was one of the funniest and most interesting acts we had ever seen. Unbelievable! The biggest complaint most passengers had was the horrible, incompetent and rude upper staff, particularly with the shore excursions. If you didn't buy from the cruise line, they would give you no information. Part way through the Baltic they did a little better because of the hundreds of furious passengers, but we could never get the correct information. One officer would tell you something, another, the opposite and then argued with you when you would mention the confusion. Many of us complained about the lack of a leader as NO ONE EVER seemed to know what was going on. The cruise director was seen more on shore in the bars with local girls than onboard ship where we needed him. I may cruise with Holland America again but never on the Zuiderdam. Anyone who didn't pay the excessively higher than usual ship tour prices got shafted completely. It was inexcusable. Pretty much everyone on board were senior citizens and the lack of correct information or assistance was appalling. We missed much in the cities because of confusion and the ineptness of the officers and upper staff. Most of the ladies at the front desk were very good but there was still a great deal of conflicting information. They ruined much of our enjoyment from the ports because of the excess time a lot of us old people wasted wandering around trying to find where to go once off the ship. Information on the ports, and the buses to nearby towns was almost impossible to discover. In one tiny port that was not the big city we expected, I asked an officer what town it was and he hemmed and hawed before telling me. Really? One of the worst examples of idiocy was the 2 days docked in St Petersburg. Tours were sold and arranged for both days BY THE CRUISE LINE. Imagine our surprise to get to Russia and find out it was closed. It was a holiday, and virtually everything including the Hermitage and the Palaces were not open the first day. Does Holland America not have Internet? They scheduled hundreds of tours for places that were closed! Almost all of the tours on the whole cruise were 3 times or more what it cost to get off the ship and buy yourself. And with less of a tour. That was the reason so many of us did the ports on our own. Doubling is acceptable but the costs were outrageous. The ports themselves made up for a lot as Northern Europe is amazingly stunning, in architecture and natural beauty. Anyone considering the Baltic tour should do just the first 28 days as Norway looked all the same at each stop. Scotland had Edinburgh which needs a week or more to enjoy and Inverness was interesting. Taking your own side trip to Scotland would be more fruitful as most of the cruise port stops are just where the Scots go to get somewhere else. Nothing there. I would only rate the cruise 3 stars and that is being generous. Oh yes, the WiFi either didn't work or was horridly slow and cost a fortune. Do not waste your time or money. Had good Internet connections on the hop on, hop off buses which were the best value of all. You can buy ONLINE AHEAD OF CRUISE a multiple city ticket that will save at least half. Do it before the cruise on Red Bus or one of the others HOP ON HOP OFF companies. You can use them in several of the cities on this cruise but it is very confusing as there are different hop on hop off, mostly red and upset many people when they couldn't get on the correct bus. Rick Steve's books are slightly helpful but you really don't understand half of what he is saying until after you have gone the first time. Get his book from the library, photocopy the cities, and staple each city individually so you don't have to haul around a book. Online tours in St. Petersburg were 1\4 the price of HAL , were longer and were in vans of 6-8 passengers instead of buses with 60-100. And some offer early entrance to the Hermitage AND in spite of what HAL tells you, they include the tourist visa. It can be very confusing with the Russian visa thing. Unless you want to wander on your own which isn't advisable, you do not need a visa. Do your research before you go and it will make a much more enjoyable and fulfilling trip. And bring warm clothing as our trip in April and May was 20-30 degrees below normal. Surprise!! Read Less
5 Helpful Votes
Sail Date: April 2017
A TransAtlantic offers us a lengthy cruise at a reasonable fare with lots of sea days to relax and/or take advantage of the amenities and activities of the ship. We've done several before and always had a good experience. Holland ... Read More
A TransAtlantic offers us a lengthy cruise at a reasonable fare with lots of sea days to relax and/or take advantage of the amenities and activities of the ship. We've done several before and always had a good experience. Holland America attracts us (seniors in our late 70s) because of the spacious and comfortable Neptune suite and the accompanying Neptune Lounge which offers service and fine snacks all day. This cruise offered a good number of sea days as well as interesting ports with a final destination of Copenhagen where we visited a lifelong friend. So, ideal of us. Check in at Ft. Lauderdale was smooth and we were soon in our suite with the luggage not far behind us. I love the layout of the Neptune Suite but it's quite out of date compared to other HAL ships and is ready of dry dock which I understand is coming up in a few months. The verandah lounge chairs lacked cushions and for someone who likes to nap out there, I had to carry out my bed pillows etc. to get comfortable. More about the cabin in cabin review. The first few days out of Florida were sunny with low to moderate seas. Unfortunately, as we got further northeast we encountered wind and higher seas and, by the time we got to Normandy (having had to miss the port of Horta, Azores due to high wind and seas) it was raining. So weather this particular trip really was an issue. And we often couldn't use our verandah because of the cold and wind. But that isn't the ship's fault. As suite passengers we had the privilege of going to the Pinnacle Grill for breakfast each morning. That was nice not having to deal with the usual Lido crowds on those sea days. Food and service were very good. We went to the main dining room almost every night and food and service were consistently good. Evening entertainment, particularly the singers and dancers, was excellent. However, with a 6:30 and an 8 p.m. show, we often had to change our dinner time or rush in order to catch something we didn't want to miss. Movie theatre played great movies but was usually too crowded to get in to see. My husband enjoyed the gym every morning. Cooking classes were fun. There were many interesting enriching lectures to take advantage of. We loved the dueling pianos on Eurodam and were disappointed they aren't on Zuiderdam. Yet. I'm guessing they will be. Crew service and attitude were excellent across the board! Because we were visiting in Denmark, we shipped our big bags back home to Florida. Although expensive, it was very worth it. We walked off the ship in Copenhagen with our carry ons and walked right out to the street. Amazingly easy and quick. I'm sure Zuiderdam will have a pretty new face after dry dock and that is needed. Read Less
2 Helpful Votes
Sail Date: April 2017
Second trans-atlantic on the Zdam, and it was great again. The ship is in good shape, and the service is full, efficient, and happily delivered. SY cabin was fine, except for the old small flat screen TV. Those are cheap, with crappy ... Read More
Second trans-atlantic on the Zdam, and it was great again. The ship is in good shape, and the service is full, efficient, and happily delivered. SY cabin was fine, except for the old small flat screen TV. Those are cheap, with crappy sound, and just inadequate for any cabin. The food in the MDR was very good, as was the wait service. The variety of dishes was wide, and quite tasteful. A very nice and relaxing atmosphere especially for breakfast, and lunch. Entertainment was typical HAL. One comedian was OK, but music and dance shows are so-so. The BB King band was good, and not as loud as others. Many activities, and lectures to keep one and all busy. Service was very good in all aspects. Dealing with the front desk was a pleasure. The staff was always smiling, and greeting folks. This being a TA, there were 6 ports including the final one. One Azores (Horta) was cancelled due to choppy seas. The other Azores stop was Ponta Delgada, and was a very charming little town. The Azores are very verdant and picturesque islands. Cherbourg had miserable rainy weather, but still quite charming city. The submarine tour at Cite de la Mer was really cool. Went on the Around Bruge tour, and enjoyed it very much. Some towns seemed to be made up of mainly restaurants. Manicured lawns, and beautiful houses show a Belgian pride of beauty and order. The chocolate shops offer demos, and sell all kinds showing their longstanding mastery of making these confections. Amsterdam is a dynamic and fun city. It never changes. Got off the ship in Copenhagen, and spent a few days there. The city is beautiful, and its people are so easy going, and good natured. A wonderful city in all aspects. Loved sailing the Zdam, and looking forward to doing it again. Read Less
2 Helpful Votes
Sail Date: April 2017
We are seniors and this cruise was tailored for us The ship is a bit old, but is laid out well . I walk a lot and like the full promenade deck. Cabin (7028) has a very good design. Liked the curtain between the bed and bath as ... Read More
We are seniors and this cruise was tailored for us The ship is a bit old, but is laid out well . I walk a lot and like the full promenade deck. Cabin (7028) has a very good design. Liked the curtain between the bed and bath as wife is late sleeper. Shower is nice and large but curtain is pesky as always. We were not bothered by motion even though seas we a bit high a few days( neither of us have any problems with motion) Stewards were very good which is common on Rotterdam deck. Furniture is pretty worn and the TV has a very small screen. Food was very good overall in all venues. Nothing fabulous, but almost all well prepared. On the minus side, not a great selection of fruit, eggs Benedict not warm in the Lido even though prepared to order, coffee was not a good as previous HAL trips, and specialty coffee bar (Explorations Cafe) was not very convenient to large areas of the ship. Enjoyed almost all the entertainment, especially the live lounge music, but remember we are seniors and this music caters to that niche. Shows were good and sets outstanding. Lecturers and enrichment activities were good and varied, as they should be on a transatlantic. Wonderfully friendly, helpful crew; only saw 1 person that was a bit sour continually. Bad weather in Horta and Cherbourg. Been to Ponta Delgada before so just took the little train and walked around, very pleasant. Walking tour in Brugge with a guide from last year and did the canal cruise. Nice docking in Amsterdam itself,great city. Stayed extra day in Copenhagen and was rewarded with a beautiful Saturday! Great, relaxing cruise, but leave the kids and young adults at home. They will be bored stiff. Read Less
2 Helpful Votes
Sail Date: April 2017
Great ports on the Trans-Atlantic Crossing and an amazing staff at Holland America's Zuiderdam made the cruise memorable. Although the cabin was old and dated, with a tv screen that was barely readable, the crew and the planned ... Read More
Great ports on the Trans-Atlantic Crossing and an amazing staff at Holland America's Zuiderdam made the cruise memorable. Although the cabin was old and dated, with a tv screen that was barely readable, the crew and the planned activities more than made up for any disappointment. The only negative was the on-staff singers and dancers who more reminded me of a high school talent show, than a professional team of performers. The specialty acts (comedian, pianists, and group acts) that were brought on the ship were absolutely fabulous - just cannot say the same for the onboard team of singers and dancers. The onboard house band was wonderful as well. Finally - the ship states it has a movie screening room ... it doesn't. It has a small room with 12 chairs that is always full. Actually saw a fight breakout between two people trying to get the last seat. They were showing great movies, unfortunately to a dozen people at a time only. Big disappointment. Guests would,line up 45 minutes ahead of a movie to get one of the 12 seats ... and that's only if the guests before didn't want to re-watch the same movie and not leave their seat (it happened...LOL). Read Less
10 Helpful Votes
Sail Date: October 2016
We sailed on the 12 day Zuiderdam Canada/New England cruise from 10/7/16 to 10/19/16. We got to Quebec City on 10/6/16 a day before embarkation and enjoyed a great meal at Le Saint Amour and a restful night at The JW Marriot. The ... Read More
We sailed on the 12 day Zuiderdam Canada/New England cruise from 10/7/16 to 10/19/16. We got to Quebec City on 10/6/16 a day before embarkation and enjoyed a great meal at Le Saint Amour and a restful night at The JW Marriot. The embarkation was slow but being veterans of 30 cruises we have come to expect these waits. We have been on HAL enough to be Three Star Mariners. We had taken a 7 day HAL Canada/New England Cruise 3 years ago. We had 8110 a Balcony Room. The ship left Quebec City timely on 10/7/16 headed to Saguenay CA. During the mandatory safety drill we were informed that our life boat could not be lowered because of a needed repair, but never fear we will get you into other life boats. Really? Arrived in the small town of Saguenay on 10/8 and took a excursion that included an Alpaca Farm, a cheese factory and a glass blowing workshop. It was a good excursion. Left Saguenay at 5 PM for a day headed up the St. Lawrence Seaway towards Charlottetown PEI and once out to sea all hell broke loose. The captain was taking the ship out into a gale for the next 2-1/2 days. We were subjected to 30 waves and up to 95 mph winds. During those 2-1/2 days the seas were never under 15 feet and winds never under 60 mph. One night the seas were never less than 25 feet and the winds were 80-95 mph all night. The ship could not stop at that I consider the two best ports on this cruise of PEI and Sydney CA. For missing these two ports were got a total credit of $9.85 for PEI and $12.25 for Sydney. Seriously we missed the two best ports and got $22.10 back. At least we did not get hurt like some other passengers. What was the captain thinking? On 10/12/16 we arrived in Halifax Nova Scotia after 4 nights at sea. Because we had been here before we skipped Lunenburg and took an excursion to Bay of Fundy, Grand Pre & Winery which was a nice trip. On 10/13/16 it was Bar Harbor ME to see Acadia Park and a Lobster Roll at West Street Café. The Blueberry pie is to die for! On 10/14/16 it was Portland ME and a visit to the Bush Family Compound. On 10/15/16 it was Boston and a Duck ride and a visit to Quincy Market. 10/16 &10/17/16 were two PLANNED days at sea. On 10/18 we got to Port Canaveral and visited the Kennedy Space Center. While having dinner at 6 PM and awaiting a 7 PM departure we had a complete power loss due to diesel failures. Around 7 PM the captain announced all power was back but the navigation system was not working. They did not know how to restart it and were trying to get a tech dispatched to the ship. Around 9:30 PM the captain announced a tech talked them through the restart and that the ship would be able to reach our final destination of Ft. Lauderdale on time. Early in the morning the captain came on the PA and announced that during the night one of the diesels failed again and we would be late to port. Further he said if you bought your plane tickets from HAL that your flights were already rebooked if needed. For folks who booked their own tickets should rebook if the 2 hour delay would impact you. Fortunately our flight was such that we OK. Thank God the engine failures did not happen while we were in the 30 foot waves and 95 mph winds. Had I been told 6 days at sea there is no way I pay the big bucks this cruise cost. HAL needs to seriously consider putting this ship into dry dock for major mechanical maintenance! The food on HAL has continued to decline except for Canaletto (+$10), Pinnacle (+$25) and Le Cirque (+$49) per person. I would never sail on this ship again until it has been mechanically rebuilt. Read Less
4 Helpful Votes
Sail Date: October 2016
This cruise is the only one I have ever taken that was just average. It was a dissappointment. Missed ports, storms, power outages, late to port, chaos at disembarkation and no compensation other than a glass of alcohol for nondrinkers ... Read More
This cruise is the only one I have ever taken that was just average. It was a dissappointment. Missed ports, storms, power outages, late to port, chaos at disembarkation and no compensation other than a glass of alcohol for nondrinkers and refunded port fees. The Cabin and dining staff were as always, top notch. They always seem to be their very best and make the ship the best experience they can. I enjoyed the entertainment and have no complaints. Disembarkation was terrible, not because we were so late, but because I was standing there, NO ONE was going through, my bags had not been checked and I had to report to the airline ticket counter and even though I explained this, they smuggly made me wait 5-10 more minutes (with no one going through) and THEN called my color. Ridiculous! I really feel we should have been issued a future credit of some kind for all the negatives with this cruise. Read Less
6 Helpful Votes
Sail Date: October 2016
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read More
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great time of the year to explore it. On the day we left port we got the ship early only to be meet with long lines for the taxi to get in, then long lines and confusion inside. We were told to sit one place to wait, then other people who came in long after us were taken on first. Not a problem of the cruise line, but rather the people in the port building. Once we got past the people from the port and to the HAL people things went smoothly. The line then went quickly and we were on the ship and in our stateroom. Our luggage wasn't there yet, but our room was ready and we went to enjoy lunch and when we got back the luggage was there. Our cabin was on Deck 7 and was wonderful, Our room stewards were top notch and we never wanted for anything. Our dining stewards were both excellent and very attentive. Entertainment was OK - not the best I've seen on a cruise, but definitely not the worse I've seen. One of the problems we encountered was a weather problem and we missed two ports because of it. Despite two + days of high winds (over 90 mph) and high waves, I never felt threatened or that we were in danger. One night it was so rough, things came out of our closet and things crashed off the shelves (our fault for not putting them away knowing the seas were rough). The other problem was our last night. It was almost time to leave Port Canaveral - we were enjoying dinner and the ship lost power. After less than an hour the power was back on. During this time, dinner service continued and there was no disruption there. But it did leave the ship with navigation problems and we couldn't leave port. After about 2 hours the problem was fixed and off we went. But then early in the morning we were delayed again, this time by a failure of one of the diesel engines. We did get to Ft. Lauderdale in time to make our flight connections, etc. The thing that impressed me thru all of these problems was the staff and crew - they all continued to be pleasant and helpful to us. Was I disappointed to miss two great ports? Certainly, but all in all it was a good cruise. Would I go on Holland America again? Of course. Would I go on the Zuiderdam again? - I'd have to think about it. Read Less
2 Helpful Votes
Sail Date: October 2016
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the ... Read More
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the next two ports of Charolettown and Sydney due to hurricane force winds (up to 90kt.s and 30-40ft. sea!) but ship handled it well and crew was confident and helpful for the 60 or so hours of the storm. Even all but two of the BB Kings entertainers showed up to preform. After that all was OK until Cape Canaveral, where we had a power failure and a three hour delay on leaving port. Power failure cause a long delay in receiving Disembarkation and luggage documents until 10pm. That night at sea there was another engine failure and we limped into Fort Lauderdale this morning late, tired and happy to get on a plane home. Would we take another cruise, Yes. Would we cruise on another HAL ship. Yes, would we cruise on the Zuiderdam again. ???? Probably not. Read Less
6 Helpful Votes
Sail Date: August 2016
We chose this cruise for the date and the itinerary. This was a transatlantic / repositioning cruise starting in Copenhagen Denmark. We visited Norway, Iceland, Greenland and Canada finally disembarking in Manhattan. We crossed the Arctic ... Read More
We chose this cruise for the date and the itinerary. This was a transatlantic / repositioning cruise starting in Copenhagen Denmark. We visited Norway, Iceland, Greenland and Canada finally disembarking in Manhattan. We crossed the Arctic Circle and when cruised Prince Christian Sund, Greenland. The outdoors were magnificent but the Ship was old, small and worn. Crew did an incredible job keeping the ship clean and taking care of continuous minor maintenance. Entertainment was lacking, sets were minimal and unattractive. Several of the individual entertainers were excellent. We missed our last port, which would have been Halifax, because of Hurricane Hermine. Had one full day at sea in the hurricane experiencing 80 mile an hour winds & 20 foot waves. During the storm, balcony doors and deck doors were leaking, so there was continuous cleanup with water vacuums. We were very disappointed with the Canaletto Specialty Restaurant food quality and wait staff. I would not recommend the Zuiderdam, but would highly recommend this itinerary. We had a Signature Suite, but our cabin steward could not speak much English. We did appreciate the guest lectures and port information very much. The BB King Blues band did not play the blues but did play Motown and Disco. It seemed to us that the Band was not cohesive, perhaps they were hired individually by the cruise line to play musical sets that were established by the cruise line. Read Less
11 Helpful Votes
Sail Date: August 2016
We booked this Viking Passage cruise because of its appealing itinerary which included both Iceland and Greenland. Overall we were pleased with the cruise but cannot award it five stars because of too many minor irritations. We have been ... Read More
We booked this Viking Passage cruise because of its appealing itinerary which included both Iceland and Greenland. Overall we were pleased with the cruise but cannot award it five stars because of too many minor irritations. We have been on over twenty cruises, several with Holland America. Neither HAL not any other of the ocean cruise lines we have used have matched our recent cruise with Viking River for quality and service. On the whole the good far outweighed the bad. HAL booked our flights at a price we could not match, but they left us too little time to transit Frankfurt worry free, even if all went well. All did not go well. Our flight into Frankfurt was a few minutes late. If we had not already requested wheelchair assistance in Frankfurt which allowed us to bypass the huge EU Immigration lineup we would have missed our flight to Copenhagen and the next and last possible flight was reportedly full. We strongly recommend that anyone booking flights through Frankfurt should allow at least two hours connection time. Embarkation and disembarkation were both smooth, quick and uneventful. We had booked an outside cabin to save money because we thought a balcony would be unusable because of the cold. However when we checked in, we were very surprised and happy to learn our Vancouver travel agent had got us a free update to a balcony cabin on Deck 5. Its availability for the abnormally sunny and warm weather we experienced for most of the cruise was a bonus. The Zuiderdam was in better shape than we expected based on past Cruise Critic reviews but too much maintenance work was being done at cruisers' inconvenience. Painting and varnishing caused closure of parts of the Promenade deck on several days and our friends with rear cabins found the fumes unpleasant. For much of the cruise a quarter of the Lido buffet serving area was closed for maintenance making a normally crowded situation even worse. We were happy with the food in both the Main Dining room and the Lido but the service was the slowest we have ever experienced. Beer which was available elsewhere often seemed to have "run out" in the Lido. We suspect that with a little bit more customer care and a little less laziness by one or two members of the restaurant staff, the beer could have been found or restocked. This happened with four varieties of beer. Our cabin had a very comfortable bed and was well equipped and finished apart from a tatty floor mat which should have been pensioned off long ago. Astonishingly it was taken away on the last day and brought back washed but still wet. It was difficult to adjust the water temperature of the bath. The entertainment was typical of cruises - good but not outstanding. We particularly liked the Classical music duo. The internet was poor and very expensive. This was understandable while we were North and at the edge of the satellite's range but not in New York where there was no internet whatsoever. We could not reconfirm our flights and we had paid for time we could not use. We were pleased with the ship's tours we took and the tour staff were the best we have encountered on an ocean cruise. The guest lecturers were excellent and very popular. The Locations expert Denice did her job superbly. The tender service was especially well operated. Hurricane Hermine caused problems and our day in Halifax had to be abandoned as we diverted to miss the worst of the storm, reaching New York one day early and giving us an unexpected extra day to visit the sites. Even though we sailed at full speed and there was a large swell with strong crosswinds the Zuiderdam handled it well. (The TV Navigation Channel once indicated Beaufort 12). The Captain explained the need for the change of plans very clearly and kept us well informed. The staff did an excellent job in organizing a very good New York city tour at short notice. Overall HAL needs to improve but we would be happy to take another HAL cruise and would recommend HAL and the Zuiderdam to prospective cruisers. Read Less
2 Helpful Votes
Sail Date: August 2016
We had a good cruise until the head office decided to make the captain sailed the ship right into the Hurrican with 90 to 100 miles per hour wind, it was hell for 2 days. The wave was so high, the starboard side suites was flooded with ... Read More
We had a good cruise until the head office decided to make the captain sailed the ship right into the Hurrican with 90 to 100 miles per hour wind, it was hell for 2 days. The wave was so high, the starboard side suites was flooded with water. The wind blew one of the outside door down, and Holland American still refused to compensate passengers. If the ship would sail according to the original plan and stop in Halifax, we could avoid the Hurrican totally without spend 2 days in hell at sea right inside the Hurrican. Any company put profit ahead of passengers' safety, should not be a cruise business. People asked Captain why he sailed us into the hurrican, he said it was an order. It will be our last cruise with this company. The balcony suite was very small compare with Princess, or other cruise line. Food was good especially the french fries at Dive in. But my husband got food poisining from the buffet. Read Less
4 Helpful Votes
Sail Date: August 2016
Chose it to get out of the Florida heat for Aug. The staff was fantastic. Food was good in all restaurants. Entertainment was very poor. The ship is in need of renovation, no major problems, just old and worn. Had a guaranteed suite, ... Read More
Chose it to get out of the Florida heat for Aug. The staff was fantastic. Food was good in all restaurants. Entertainment was very poor. The ship is in need of renovation, no major problems, just old and worn. Had a guaranteed suite, got 8040.Lovely room- plenty of space, whirlpool, double sinks, extra large balcony (too cold to use it much). Bad news, underneath ping-pong table and chaise lounge stacking area. Lots of traffic noise. Guest service did compensate us with a free meal at Pinnacle Grill, nice. They also closed the ping pong table at 9:30 pm and opened it after 9am. Love the size of the ship. Getting on and off or excursions no problem. Booked our excursions online, no regrets. Saved a lot of money. Was pleasantly surprised by all the ports. Really enjoyed them. The weather was great. Lectures on Viking segment were very good. Cruising Prince Christensen Sound was fantastic. Other sea day were restful. Not many physical activities planned on the ship, mostly sitting activities. Miss the Fitness Programs - was a great way to meet people, stay active and have fun on sea days. I wouldn't do it again because I have more place to see on my list, but I do highly recommend this itinerary Read Less
7 Helpful Votes
Sail Date: April 2016
Although we are much younger than the average person on the ship, we did enjoy it. The ship itself needs to be upgraded i.e. TVs, stateroom furniture, WiFi, Unfortunately, some of the needed work of chipping rust on deck happened ... Read More
Although we are much younger than the average person on the ship, we did enjoy it. The ship itself needs to be upgraded i.e. TVs, stateroom furniture, WiFi, Unfortunately, some of the needed work of chipping rust on deck happened during our 17 day cruise; which was loud and annoying. Music was changed after a couple of days from up to date music (rap) to 40's, 50's and 60's music which was more appropriate for the age group on board. Entertainment was pretty good but loud singing. They can tone it down. Our reservations in the Pinnacle restaurant were completely botched up but HAL made up for it with a free meal there. The Pinnacle Grill was excellent. All the food on board was great (except for the shrimp and eggs). Cruise Director was excellent (Christina). Shore excursions are too crowded and I would not book another one again. If you can get a taxi at the worst or if you have time get a personal tour and hook up with other people on your cruise with Cruise Critic. Ports were great: Azores (Horta, Ponta del Delgada), A Coruna, Cherbourg, Zeebrugge, Rotterdam, Copenhagen. The captain was very informative and I give him an A+. The crew in the Lido needs more training. Officers walking through the deck do not make eye contact and don't recognize anyone around. (I think that is awful). I have sailed HAL many times and this is the only time I have seen this behavior (or lack of). Read Less
6 Helpful Votes
Sail Date: April 2016
We chose this cruise for the itinerary. The TA crossing followed by the Baltic ports and then the Fjords and Highlands. 41 days and very port intensive. Embarkation/Debarkation went extremely smooth. The cabin attendants were excellent, ... Read More
We chose this cruise for the itinerary. The TA crossing followed by the Baltic ports and then the Fjords and Highlands. 41 days and very port intensive. Embarkation/Debarkation went extremely smooth. The cabin attendants were excellent, We had the unlimited laundry service and it was excellent. Lido service was average. Seemed to me to be understaffed and overworked. Main Dining room service was a little above average. Room service was very good. If you're a "foodie" then I wouldn't recommend this ship. Food was good for us, but we're easy to please. Entertainment was typical cruise line entertainment and nothing I get excited about. We only did 2 HAL excursions so really can't add much there. The TA crossing was relaxing, the Baltics were fantastic as were the Fjords and Highlands. One big issue was the noise created due to constant maintenance around the ship. Banging, grinding, chipping and welding. Maintenance is a must, but this was the first cruise I've notice this much noise on. Rendered our cabin's veranda useless for approximately a week. Value for the money spent was worth the cruise and I'd recommend it with the understanding it has it's shortcomings, but for us we'd do it again. Read Less
Zuiderdam Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.5 4.1
Entertainment 4.5 3.7
Public Rooms 3.5 4.1
Fitness Recreation 4.0 3.7
Family 2.0 3.7
Shore Excursion 5.0 3.8
Enrichment 5.0 3.6
Service 4.0 4.4
Value For Money 4.5 3.8
Rates 4.0 4.1

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