We chose this cruise because we had taken Holland America before and really enjoyed it. This trip was to celebrate my 60th birthday and what a wonderful celebration it was!
Everything was perfect! Our stateroom was nicely furnished with lots of storage. Our cabin stewards were amazing. Always there if you needed them but not intrusive at all. The concierge in the Neptune lounge were both ...
Super-friendly staff with excellent customer service attitude. Easy embarkation & debarkation. Beautiful food presentation in Lido market & dining room. The staff were very accommodating for my food allergies.
Many choices for excursions. The Curacao Beach Express & Costa Rica Tortuguero Canal were very enjoyable. High quality, talented entertainment onboard. The Step One dance show was ...
We chose this ship because we are not into mega ships and had been wanting to do the Panama Canal. This delivered so much more than expected. The food was excellent, the service superb. Lectures were interesting and helpful, and entertainment was wonderful. Lincoln Center Stage was a highlight, BB Kings was fun, and I enjoyed watching a movie on the Mainstage.
The OV cabin was well ...
This is our third cruise on Zuiderdam so we knew what to expect from the ship and were looking forward to seeing the Panama Canal up close and personal. We were given the opportunity to upgrade from our usual Neptune Suite to the Pinnacle Suite and jumped at the chance to experience this once in a lifetime deal. It did not disappoint. Embarkation and settling into our suite as a breeze. There ...
Overall, we loved our cruise. We took advantage of $49 for 3rd and 4th guests to take two of our grandchildren, ages 11 and 13, and along with cruise credits obtained via CCL stock ownership and monitoring price reductions on our cabin, the final price including tax and port fees was very reasonable. This was our 15th cruise, our third on Holland. The kids adapted well, even though there were ...
We recently returned from a partial Panama Canal transit aboard the Zuiderdam. This was our tenth cruise on a Holland American vessel and as always we were very satisfied with the voyage and especially the service. On the one occasion when we complained of an issue, after resolving the issue, Holland America staff made multiple attempts to follow up to ensure we satisfied and even sent a ...
We wanted to see the Panama canal in a confortable cruise with excellent food and relax atmosphere. Embarkation and disembarkation went very well, quick and smooth. We reverved for the first time an Inside cabin and we found it a little tight (150 square feet). We missed the day light.
But the cabin was very clean at all time and our stewards were very attentive to our needs. We bought a wine ...
We have wanted to see the canal for years. We always choose HAL. For us they are the best! The ship is newly refurbished, the verandah cabin fantastic and comfortable. Most of all the service all over the ship is extraordinary! The food is delicious and there is a lot to do for the older adults ( us!).
We went on shore excursions and enjoyed all of them! The Hato caves in Curacao were amazing, ...
Cruise staff was excellent. Ate in MDR every night. Daily vegeterian options every day or weekly always available. Dive In & Taco Bar were fantastic, but only available in afternoon. They have some of the best smoothies anywhere at bars or MDR. Wait staff was excellent and catered to our every need. We had table for two entire cruise, and the wine steward helped us pick out Mocktails several ...
We were invited to join this particular cruise because of some close friends participating with the Bells of the Cascades (a professional handbell group). We enjoyed the English bells of course. However, the ports of call, self arranged excursions, meals and personalized service exceeded all our expectations. We made our reservations through a local travel agent and received several added perks, ...