We chose this cruise for the itinerary, especially Iceland and Greenland and because we have had 3 very good cruises with HAL in the past. There were many good features. Most of the ship has been beautifully refurbished, the food was good, staff very helpful and it seems a happy ship. Great itinerary, Iceland was brilliant, sunny and fantastic scenery. The sun really does shine at midnight in the ...
We were on this boat and the main reasons were to visit greenland and island. At first the good: the food we compare with celebrity and princess, hal is a little bit better. The speciality restaurants are not much better. The service in the pinnacle grill is arrogant and the maitre too and not friendly. The food was OK , there is the murano celebrity much better. Very good was the fitness trainer ...
We have sailed 7 times on HAL and have always enjoyed the cruises. This was the first HAL cruise that did not meet our expectations. While the service and crew members were outstanding as usual, our main complaint was the quality of the food and the food selections in the MDR. Many times at dinner in the MDR our server did not ask if we wanted a drink or wine with dinner and rarely were we asked ...
We choose this cruise because it was a transatlantic combined with the Baltic ports, which we wanted to see, besides we were twice before in the Zuiderdam and had a fantastic time with great music and entertainment.
This time in 26 days we had music at the Ocean Bar twice, one great show with Ikos Lakis and his Saxsophon which was as always magnificent. The rest of the shows were comedians ...
We were looking very much forward to this cruise starting with 11 days in Central America and the Panama Canal. After that we did cross the Atlantic ending up in Copenhagen.
When we were checking in, we were very well taken care of by a Norwegian man. Entering the ship was a little less pleasant. The staff showing you onboard was not at all polite. Ok we expected to have a glass of champagne, ...
We chose this cruise for the itinerary which was almost the only good part. It was feezing onboard through the entire cruise. Some guests were taking blankets with them to sit anywhere including inside. Dining room was very uncomfortably cold. Staterooms were also chilly even with turning heat up. My bed was horrible and slanted down to the floor so much that I needed a seatbelt to stay in. The ...
We took the Zuiderdam transatlantic, and chose it because we had taken the same ship to the Panama Canal in 2012 and had a very good time. There wasn't a problem with embarkation or disembarkation.
We opted for a suite, and we enjoyed the cabin, but it turned out to be right outside the staging area for crew to collect all the dirty dishes on our deck. And they started collecting and ...
We chose this cruise for the date and the itinerary. This was a transatlantic / repositioning cruise starting in Copenhagen Denmark. We visited Norway, Iceland, Greenland and Canada finally disembarking in Manhattan. We crossed the Arctic Circle and when cruised Prince Christian Sund, Greenland. The outdoors were magnificent but the Ship was old, small and worn. Crew did an incredible job ...
We had a good cruise until the head office decided to make the captain sailed the ship right into the Hurrican with 90 to 100 miles per hour wind, it was hell for 2 days. The wave was so high, the starboard side suites was flooded with water. The wind blew one of the outside door down, and Holland American still refused to compensate passengers.
If the ship would sail according to the ...
We absolutely hated this cruise!! This was our fourth cruise with Holland America and our last! The good parts of the cruise were our room stewards were quite nice and did a good job; our servers in the dinning room were also quite nice and did a good job as well, however, as for the rest of the ships company we cannot say the same. We upgraded from a verandah stateroom to a signature suite. ...