First cruise on Holland America but 20th cruise overall. Wanted to see the Panama Canal and we selected Zuiderdam. I have avoided HAL for years and confirmed that this is not the cruise line for me.
Embarkation went very smoothly in Ft. Lauderdale. Ship is older and smaller than what we have sailed on recently but it is in very good condition. The ship has three sets of elevators where ...
We've cruised with Holland America at least 4 times and chose them because of their excellent service. This cruise stopped at their private island first, then Grand Turks, Amber Cove and Key West. The service was excellent, as usual, and the food was good. The entertainment, however, was sorely lacking. The first night, there was no show in the main stage area. For 6 nights, the main entertainment ...
Just finishing up our holiday cruise. First time on HAL but have cruised most lines.
The good: room stewards were very good and so was the food.
The Bad: We had a balcony room which was pretty small, buckets around ship to catch leaks, lack of activities on at sea days, nightly entertainment horrendous, sewage smell in a few corridors.
The Ugly: It was our Anniversary, which was noted ...
The cruise to the Western Caribbean was great. We were on board for Christmas and New Years. We paid in full for this cruise in Early September but did not get a room assignment until a week before we embarked. We signed up for Club Orange with the promise of a room upgrade (instead of a ocean view room we got an obstructed view room), I would not recommend spending the extra money ...
Panama Canal 10 night partial voyage.
The Holland America Zuiderdam has some serious air conditioning problems. Understandable that when you’re walking through the hallways, it can be a little warm with the deck doors open, however, the rooms should not be to the point where it’s uncomfortable. The second night into our cruise, we called down to customer service and asked them to check the air ...
We chose the cruise for it's destination, the Panama Canal and for it's embarkation port, Ft. Lauderdale. The ship was fine, the stateroom was excellent and the service staff was wonderful. We did NOT feel the same about the ship personnel. They were aloof and never smiled or made eye contact. We also felt that there was a constant sales pitch for jewelry or spa services. We were inundated by ...
Typically cruise on Princess but wanted to try this due to itinerary. Hard not to compare Princess against Holland America. On the positive side we like the larger bathroom. Also the staff is great. On the not so positive side: The ship itself is old and is not well maintained compared to Princess ships except for cabins. Too much up selling in all areas. For example, Consistently being asked if ...
We had 3 choices for this itinerary from Canada to Ft. Lauderdale (inc. Zaandam from Montreal & either Zuiderdam or RCL AOS from QC), but we chose the Zuiderdam because of its sail date that would allow us to spend my wife's birthday with our friends in Quebec City. We are 3 star Mariners on HAL and will probably stop there and not choose HAL again when compared to the significantly better ...
We selected the 12-day Canadian Maritimes cruise for the itinerary; the Zuiderdam was the only ship that offered it. We found the food quite good, and the cabin, dining, wine staff, and dining captain service excellent. We had a Verandah stateroom on Deck 6, and it was large-with lots of storage and a huge bathroom with soaking tub and double sinks. Our balcony was large, though we were not able ...
We have traveled with Holland America for many years...have been on the zuiderdam three years ago and was very happy. We picked the Canadian cruise from Boston to Quebec City because of going to New Foundland.
Even though we got to the pier at one o'clock ,the embarkation took over two hours, because the Coast Guard had a inspection. We were in a veranda cabin, it was very nice, except the ...