I would never recommend this cruise to see the foliage with a mid-Sept embarkation date and so I struggled with giving it an excellent rating since it was advertised as "10-day Colors of Canada & New England". But it could be ... Read More
I would never recommend this cruise to see the foliage with a mid-Sept embarkation date and so I struggled with giving it an excellent rating since it was advertised as "10-day Colors of Canada & New England". But it could be I guess if the weather had been cooler than normal instead of warmer than normal. We wore shorts every day except one and that was the last day in Newport.
But that being said, the cruise was great. We met some fantastic people from Canada, Germany, London and of course the US.
We arrived in Quebec City four days early and did most everything we wanted before we boarded on Wednesday. We chose to board after 1 pm to miss any crowds and we walked on with no lines. Our SS suite was ready and luggage delivered (we had dropped it off in the morning before we went exploring).
Suite 6072 on port was close to elevators, mid-ship and really quiet. We didn't even know we had neighbors. Rarely saw anybody in the halls. There is plenty of closet space and bathroom is large with 2 sinks, tub and separate shower. Great beds, pillows and sheets. A few of the bath towels were pretty thin, but most were good quality. The balcony is about twice the size of balcony staterooms'. Our room stewards Komang and Reinaldo, were great - in and out very quickly and always professional and called us by name.
Dining - breakfast - several omelet bars, lots of fresh fruit, other stations had many choices, pretty much the same everyday, but a nice variety.
Lunch - Italian bar much better than most with make your own pasta and really good pizza. Hamburger station was cooked to order and very good. Buffet was different daily and had a large selection.
Dinner - we only ate once in the dining room and weren't impressed with service or food. It was better in the buffet, but then again we ate anytime dining and we choose to eat late so they were trying to end the night. Dinner in steak house was excellent, service was still a problem. We never got asked for more water, wine, bread, etc. We did not leave a tip and told them we weren't happy with it. Our reservation was at 8 pm.
Now the Italian rest. was good with no problems.
We really liked the buffet because of the selection, timing and service. We weren't thrilled about the buffet closing at 8 pm, but another opens from 10:30 to 11:30 and although it was limited, it was quite good.
The service in the buffet is outstanding. There are servers who get all of your drinks, basically anything you need. Don't set your coffee down without something else, because it will be cleaned when you get your food.
Entertainment - the piano bar was packed every night and we agree it was great. But the Zuiderdam production shows were very good - we were surprised how good they were. The non Holland acts were also excellent.
The activities were pretty standard and at times we wished there was more going on, but loved the Crows Nest with the library, computer stations, coffee bar, although, we understand it is going to be changed in the Nov. update. It was a great place to have a nightcap after dinner because it was quiet after 7 pm trivia.
Service - no complaints at all. Joel, John, Stephen, Reuben, I can't even name all of them in the bar service from the Philippines are wonderful. We ran out of Crown Royal and Baileys with about 3 days left in the cruise and I complained on my daily comment card. We were in Boston that day and to my surprise, the bar was replenished.
Excursions - We only booked a couple with the ship Baddeck on your own and Titanic Cemetery and Peggy's Cove and they were as described.
Folks complain about Sydney, but they should relax and enjoy the weather. We don't need to be entertained 24/7, just enjoy the view.
We will definitely cruise Holland again, but our fall foliage will be a flight from Texas to Vermont/New Hampshire and rent a car.
Problem - disembarkation - may not have been HAL problem. We were at least an hour late from leaving the ship from our appointed time. We were ready to get home and even though it was nicer on the ship than at the airport, we hated the delay.
Better info on airport transfers would have been GREAT. A cab to LGA was $65 and we could've given HAL $58 if we had known how far it was. Read Less