"We then had another medical emergency and had to head to the nearest port town so they could tender (heard it was an employee this time with many years experience), and wait while the crew took him in and see outcome.This delayed our next stop, and we were not allowed off ship, just crew to get our passport stuff so we could transit the Panama Canal...."Read More
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1-10 of 334 Holland America Line Zuiderdam Cruise Reviews for Fitness to the Panama Canal & Central America
We purchased a Neptune suite in the rear corner, so we had good all-round views and a large veranda. The only thing that was good about this expensive cruise were the workers on board. Very good people.
Cabin - Large but many issues listed below.
Food - Good at start but got worse over the trip. The specialty restaurants were much better than the public ones.
Entertainment - Similar all ...
14 Day Panama Bucket List, San Diego to Ft Lauderdale
I have sailed 7x on HAL, and first time on this ship. I will say, I don’t think I will sail on this particular one ever again unless it goes on a refit.
The best thing about the trip was our cabin Stu, he was by himself and we were deck 5 aft verandah (perfect spot for Panama Canal trip) they say stern (no rooms) or aft is the place to ...
Wonderful cruise with full COVID protocols. The customer service was extraordinary. I believe there was one crew member for every passenger. The crew was so happy to have us on board, they went out of their way to meet our every need. Never waited in line or struggled to find a table in the Lido or a chair on the pool deck.
Testing in the terminal prior to embarkation went smoothly. We ...
We recieved the best service ever on a cruise. Everyone gave 100%. The food and entertainment was great also. We also enjoyed the complimentary robes in each cabins.
We had a slight issue with the heat in our cabin but that was rectified by moving us to another cabin. The shower faucets were different and a challenge to get the right temperature of water.
There was continuing cleaning ...
This was my retirement cruise, 14 day Panama Canal full transit Fort Lauderdale to San Diego, my 4th cruise on Holland America and 9th overall.
The crew were fantastic, constant cleaning going on, wait staff very friendly and attentive. Ship was in good shape, having retired from a engineering position, where I was involved with some equipment reviews I noticed a couple of items that needed ...
First cruise on Holland America but 20th cruise overall. Wanted to see the Panama Canal and we selected Zuiderdam. I have avoided HAL for years and confirmed that this is not the cruise line for me.
Embarkation went very smoothly in Ft. Lauderdale. Ship is older and smaller than what we have sailed on recently but it is in very good condition. The ship has three sets of elevators where ...
Hub and I booked a balcony cabin rather last-minute -- back surgery on his part necessitated us letting go a steal of a deal on Empress of the Seas and rebooking a different trip. We were looking forward to sailing on HAL again, as we appreciate the relative calm on board (we drop the average cruiser age by 20 years when we embark) and had not been on a Dam ship in four years.
(As background: ...
We've cruised with Holland America at least 4 times and chose them because of their excellent service. This cruise stopped at their private island first, then Grand Turks, Amber Cove and Key West. The service was excellent, as usual, and the food was good. The entertainment, however, was sorely lacking. The first night, there was no show in the main stage area. For 6 nights, the main entertainment ...
Super-friendly staff with excellent customer service attitude. Easy embarkation & debarkation. Beautiful food presentation in Lido market & dining room. The staff were very accommodating for my food allergies.
Many choices for excursions. The Curacao Beach Express & Costa Rica Tortuguero Canal were very enjoyable. High quality, talented entertainment onboard. The Step One dance show was ...
Panama Canal 10 night partial voyage.
The Holland America Zuiderdam has some serious air conditioning problems. Understandable that when you’re walking through the hallways, it can be a little warm with the deck doors open, however, the rooms should not be to the point where it’s uncomfortable. The second night into our cruise, we called down to customer service and asked them to check the air ...