We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read More
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great time of the year to explore it.
On the day we left port we got the ship early only to be meet with long lines for the taxi to get in, then long lines and confusion inside. We were told to sit one place to wait, then other people who came in long after us were taken on first. Not a problem of the cruise line, but rather the people in the port building. Once we got past the people from the port and to the HAL people things went smoothly. The line then went quickly and we were on the ship and in our stateroom. Our luggage wasn't there yet, but our room was ready and we went to enjoy lunch and when we got back the luggage was there.
Our cabin was on Deck 7 and was wonderful, Our room stewards were top notch and we never wanted for anything.
Our dining stewards were both excellent and very attentive.
Entertainment was OK - not the best I've seen on a cruise, but definitely not the worse I've seen.
One of the problems we encountered was a weather problem and we missed two ports because of it. Despite two + days of high winds (over 90 mph) and high waves, I never felt threatened or that we were in danger. One night it was so rough, things came out of our closet and things crashed off the shelves (our fault for not putting them away knowing the seas were rough). The other problem was our last night. It was almost time to leave Port Canaveral - we were enjoying dinner and the ship lost power. After less than an hour the power was back on. During this time, dinner service continued and there was no disruption there. But it did leave the ship with navigation problems and we couldn't leave port. After about 2 hours the problem was fixed and off we went. But then early in the morning we were delayed again, this time by a failure of one of the diesel engines. We did get to Ft. Lauderdale in time to make our flight connections, etc.
The thing that impressed me thru all of these problems was the staff and crew - they all continued to be pleasant and helpful to us. Was I disappointed to miss two great ports? Certainly, but all in all it was a good cruise. Would I go on Holland America again? Of course. Would I go on the Zuiderdam again? - I'd have to think about it. Read Less