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9 Helpful Votes
Sail Date: December 2016
18 days all inclusive from Malaga to the Caribbean sounded like a good idea at the time. When we arrived on the ship we had to go along a soaked carpet leading to our cabin, the cabin itself was not to bad until one of us decided we ... Read More
18 days all inclusive from Malaga to the Caribbean sounded like a good idea at the time. When we arrived on the ship we had to go along a soaked carpet leading to our cabin, the cabin itself was not to bad until one of us decided we needed to use the toilet, not working, it was on and off like this for the whole cruise. The public toilets was also in the same situation it became a game of finding one that worked. At night we were kept awake for all but 3 nights by the horrendous sound of the engines, in the day when the ship picked up speed the noise quietened down so some sleep could be had. The dining room was well organised which is more than can be said for the food, breakfast were cold so was the tea and coffee, evening meal was just as bad poor selection, small quantities and cold. So many other people were complaining you had a long wait for your turn, people were so fed up with situation they took their bedding to reception and slept on the floor, the reception staff were very unhelpful and the captain was nowhere to be founds so all complaints fell on deaf ears. Basically the ship should never have started this cruise and I would suggest anybody thinking of going with Pullmantur think again. Read Less
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