Holland America Line Zaandam Cruise Reviews for Fitness to the Mexican Riviera

The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days where customers mattered. Asked for condiments when I ordered dinner so I would have them. Never came with dinner either. Again, ignored and didn't give a damn for their customers. ...

If you like a budget vacation that fits a budget vacation in every way this is for you! I have been on a few cruises with Carnival and the last one was in 2009. Now maybe Carnival has deteriorated to the level of this cruise so comparing the 2 may not be fair but compared to the 2009 carnival cruise this was pathetic! Quantity over quality best describes the food! If you like a lot of food and ...

Ship: The ship is dated and many items just do not work. Coffee machines (two broken for 3 day straight), steam rooms for which you pay an upgrade fee and do not work for two days of complaining and flickering stateroom lights. The ship served a Mexican buffet lunch out on the Lido deck one day...the next day, the same food, now looking a bit onry , was re-served. They even ran out of milk on ...