1 Helpful Vote
Sail Date: June 2019
Talked in short. We have group of 20 people including 4 elderly 1) Minimize trip period from 3 nights to 2 nights with short notification 2) Bad arrangement on room distribution (we have total 7 rooms original in 2 different ... Read More
Talked in short. We have group of 20 people including 4 elderly 1) Minimize trip period from 3 nights to 2 nights with short notification 2) Bad arrangement on room distribution (we have total 7 rooms original in 2 different floors even we requested to be on same floor)....due to trip period was being changed. They relocated all 7 rooms into 4 different floors & the worst things was 2 rooms on each floor - either in the front of cruise ship or in the back of cruise ship 3) Need to line up for almost 2 hours to get on-board & told to get wheelchair after onboard (actually wheelchair can be collected when check-in) - we requested wheelchair from the beginning. 4) Room #11292 - whole night with engine running sound loudly and was told this couldn't be fixed....shouldn't inform to guest in advance ????? 5) Cruise set a party on 16/F until mid-light at 1:30am....from 13/F to 15/F we could hear clearly...such a bad time setting for party ?? 6) Buffet breakfast/Lunch/Dinner - always crowded & have to go early to get table...otherwise you have to wait long time......because everybody is having their meal at the same time... Never, ever go to Dream Cruise !!! High recommend NOT GOING ... Read Less
27 Helpful Votes
Sail Date: December 2018
Just did a 6 days Hong Kong Vietnam Cruise, 2 adults with kids 9 and 11. It was our second cruise. Very glad we choose the PALACE SUITE upgrade, and this particular World Dream cruise-ship. The room is fantastic with a huge bathroom, ... Read More
Just did a 6 days Hong Kong Vietnam Cruise, 2 adults with kids 9 and 11. It was our second cruise. Very glad we choose the PALACE SUITE upgrade, and this particular World Dream cruise-ship. The room is fantastic with a huge bathroom, much storage and an easy-to-fold down sleeper for the kids while the ship is less then a year old having cost almost a billion USD (build in Germany). The Palace VIP upgrade comes with many perks, e.g.: • Personal butler for your room available 6 x 15 hours. Can call her/him from anywhere on the ship to sort out small issues/make bookings/a lost bag/etc. • access to the VIP/PALACE area which covers about 1/3rd of the ship in the front. Economy class passengers do not have access to this area. The buffet restaurant (breakfast, lunch, afternoon tea, dinner and supper till 2am) is fantastic with great views/service/food. No need to queue here (while in economy obtaining a lobster requires strong elbows and immaculate timing Read Less
World Dream Ratings
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