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3 Europe - British Isles & Western World Cruise Reviews

After 20 years of cruising we discovered Regent in 2010. We are going on 100 days of voyaging with them now. This Baltic and circumnavigation of the British Isle cruise we just completed was outstanding. We had been cruising exclusively ... Read More
After 20 years of cruising we discovered Regent in 2010. We are going on 100 days of voyaging with them now. This Baltic and circumnavigation of the British Isle cruise we just completed was outstanding. We had been cruising exclusively with Princess and HAL prior to that. We toyed with the idea of giving Silver Seas a shot but received a hint that their quality was on the ebb, the debacle on the Silver Shadow in Southeast Alaska this summer confirmed that. Of Regent's three ships, we like the Voyager the best. We have never had a cruise that we didn't enjoy, although, as with anything in life, there was an occasional blemish. We prefer the longer excursion type voyages, three weeks or more. The longest was on the Prinsendam for almost three months. In May 2010 we happened upon Regent. Haven't really looked back since, I hardly even gloss others brochures and offers anymore. My wife discovered the first one, on the Navigator. She really likes the absence of nickel and dimeing. For me Regent stands out in these areas: Quality of shore excursions. (They go to lengths to arrange numerous and detailed itineraries while assuring knowledgeable guides who one can understand and most of the time keep the coaches to about 55% capacity).---Quality and size of suites. The size of their D thru H suites are almost unsurpassed. They have walk in closets that serve as dressing rooms, the bathrooms have walk in showers in addition to a separate large bathtub, on this recent cruise we had four large suitcases but only used about 35% of the drawers, hangars and cupboards, although these suite categories are smaller on the Mariner than on the Voyager and Navigator the Mariner does have extra large Penthouse suites.---Outstanding demeanor of all the crew, i.e. room stewards, bar tenders, waiters, wine stewards, officers, etc.--Staff to guest ratio. Ship design, size and condition. (The Mariner and Voyager have pod propulsion which offers a noticeable absence of vibration and noise, particularly in the stern area where most conventional shaft ally powered ships have this negative) I particularly appreciate the dining arrangements, no waiting, no assigned seating unless we ask to be with someone else and we almost always get a table for two.--Wine selection is above average.--- Prime 7 is pretty good. We weren't too enamored with the Signature. The reservation lash up for the Signature and Prime 7 needs some work and improving. However, on this trip, their regular dining room, the Compass Rose, was outstanding (better than the Signature even). What we have taken to doing is to determine right off which head waiter we want, then stick with him. Then, we "always" get the type table we want and the waiters know exactly our tastes, our names and how to set up the table. Beats the old traditional seating all to pieces, you know, the old way where you run the "luck of the draw" for tablemates and take a chance on getting stuck with nimrods for the entire voyage. Free and fast internet (The Voyager has an excellent and large internet cafe which is the best we ever experienced)---Good selection of newspapers delivered every morning (I like the New York Times & USA Today) and their TV news channels offer an excellent ideological selection, from left progressive to hard core right wing.) Read Less
Sail Date August 2013
We started a our cruise in Beijing.China. Not a good start the night before when Regent was hosting our free night in the Peninsula Hotel Beijing with a social dinner in a special room where we could meet other guest s who would be ... Read More
We started a our cruise in Beijing.China. Not a good start the night before when Regent was hosting our free night in the Peninsula Hotel Beijing with a social dinner in a special room where we could meet other guest s who would be travelling with. Well, No Host from the ship turned up !!! Food was like a sub par meal you could get in a bad restaurant!!! Next we get on ship which was fine, suites always comfortable and clean and service there second to none. Staff wonderful. Restaurants on ship overall very disappointing . standard of food not good, when I spoke to the chef, was told that Head Office dictate the quality of food, steaks on the ship were uneatable sent back to the kitchen many times. Know for a fact, was not the best of quality having been in the Restaurant Business many years before. Fish was always overcooked, had to make sure they knew what to ask for when we wanted anything in the dining rooms!!!. Service in restaurants had been cut back staff had too many tables to cope with. Very often we had to wait 10/15 minutes to remove our dinner plates, we ended up walking out of the restaurants. We found having travelled before on both the sister ships that after they were sold, standards dropped and now after hearing the CEO of the company all they are looking for is the bottom line= meaning money money money. They do not care for the discerning traveller. how sad.!!!! We were on the ship for 78 nights.Think again about making a long travels with this line. Read Less
Sail Date March 2013
Having travelled on and enjoyed the Queen Mary 2, decided to try the Queen Elizabeth, we were a little apprehensive after reading some of the reviews! however after some 22 nights on board, we left the ship totally satisfied! Our ... Read More
Having travelled on and enjoyed the Queen Mary 2, decided to try the Queen Elizabeth, we were a little apprehensive after reading some of the reviews! however after some 22 nights on board, we left the ship totally satisfied! Our Balcony stateroom was very clean, bright, and indeed very pleasant, our Steward could not have been more helpful, in fact we found all the crew and officers with just a couple of exceptions, to be most friendly and helpful, always very courteous and offered a genuine smile... The exception being the staff in the Verandah restaurant, who we found to be very surely and patronising to say the least, the food was perfectly fine but the whole service was dreadful, but we did not allow this to spoil our overall cruise experience. We really liked the Britannia restaurant, and also enjoyed the Lido Restaurant which we used occasionally for breakfast or lunch, we enjoy a bottle of wine with our evening meals and found that the Cunard 'House Wine' was very acceptable and represented good value (e29.75) compared to the other vast choice on offer, sadly the 15% service charge did not really please us! The lectures were really first class, as was most of the evening entertainment, we found some of the tours on offer were a little too expensive and not value for money. To end this review, we say - Well Done Cunard, we are looking forward to our next cruise on one of The Queens! - However, we would like a 'guarantee' that we will be assured of a table for TWO, and not just hope that one will be available, after all, if you dine in a top hotel you are not expected to share a table, and it is our choice not to do so on a ship! Read Less
Sail Date April 2012

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