Windstar San Juan Cruise Reviews

Sail away
Photo Credit: Bob WM
Cabin decorated for my birthday.
Photo Credit: Jeff in Virginia
Photo Credit: flydc
pool & spa
Photo Credit: flydc
Cruiser Rating
4.2
Very Good
62 reviews

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1-6 of 6 Windstar San Juan Cruise Reviews


Avoid the Star Pride.

Review for a Caribbean - All Cruise on Star Pride

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Amandahr
2-5 Cruises • Age 30s

I’ve been on one of windstars Mediterranean sailing cruises and it was wonderful, but the star pride Caribbean cruse has been a horrible waist of money. Not a nice experience at all. Unlike the sailing ships the star pride is run down. They run the engine so hard at night we can’t sleep because our bed shakes so bad. Not rocking of the boat or poor weather but engine rattling that makes your ...
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Sail Date: December 2018


Shame on the management of this company

Review for a Caribbean - All Cruise on Star Pride

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Wayfarerblue
6-10 Cruises • Age 60s

First - Windstar engages in flat out False Advertising (in our case -$200 in ship board credits per passenger). They were given ample opportunity to make this right and simply could not find a way to make it right. First - and last - time Windstar customer and they couldn’t care less. Business must be great when you can alienate new customers so easily Second - communications are horrendous. ...
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Sail Date: December 2017


Staff great, officers less than good

Review for a Caribbean - Eastern Cruise on Star Legend

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JLucas2018
2-5 Cruises • Age 60s

Wanted to visit numerous islands and picked this one due to the inclusion of St. Bart's. Unfortunately, the captain decided to skip St. Bart's and go to another island instead. The lower on the staff totem poll, the better the attitude. Everyone wearing an officer costume seemed to have a poor attitude or just did not really care. Never seen anything like that before. The small ship was ...
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Sail Date: December 2016

Cabin Type: Ocean View Suite


Amateur hour from start to finish

Review for a Caribbean - Eastern Cruise on Star Legend

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dsyoung422
6-10 Cruises • Age 60s

Cruise was supposed to depart from San Juan on 12/9 but the cruise line didn't file proper paperwork with port authority so ship went to St Marteen. Passengers were told to meet at Sheraton hotel in San Juan and wait for shuttle to airport where two planes were chartered to take us to St. Marteen. A cruise that was supposed to embark at 6pm was clearly not going to start for many hours. The ...
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Sail Date: December 2016


Lack of Communication and Poor Supervisors

Review for a Caribbean - Eastern Cruise on Star Legend

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Jon898
6-10 Cruises • Age 60s

This was the same cruise that dsyoung422 was on, so many comments are similar. The cruise was supposed to start in San Juan and we flew down the night before as independent travelers. I guess that was the first mistake as the first we knew that the itinerary had changed was when we arrived at Muelle1 (Pier #1) in San Juan at 1:10pm (boarding was at 1:00pm) and there was NO SHIP! I called the ...
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Sail Date: December 2016

Cabin Type: Ocean View Suite


Embarrassing at Times, A Far Cry from Luxury

Review for a Caribbean - All Cruise on Star Legend

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Vacanza
6-10 Cruises • Age 40s

If not for the crew, food and beverage servers, and our room steward, our first Windstar "Luxury Cruising" experience would have been a complete disappointment. With that said, my wife and I decided on the Windstar Legend. We were more than excited to board such a "luxury" style yacht for this very special vacation. As we boarded, we were greeted by Captain Richard and Hotel Manager Calvin, ...
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Sail Date: November 2015

Cabin Type: Ocean View Suite


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