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13 Windstar Lisbon Cruise Reviews

My husband and I just came home from the Lisbon to Barcelona cruise in April. It is our third cruise with Windstar. Pros: The staff is wonderful. They know your name by the second day. The food is good particularly the barbeque ... Read More
My husband and I just came home from the Lisbon to Barcelona cruise in April. It is our third cruise with Windstar. Pros: The staff is wonderful. They know your name by the second day. The food is good particularly the barbeque on the deck. There is a nice variety of food to please everyone. The suites are spacious. King size beds, a sitting area, a double variety bathroom, and a walk-in closet. The ship is very clean. The security on and off the ship is good. The shore excursions to Gibraltar, Alhambra and Seville were very good. The daily programs and nightly talks are very helpful for background information. Embarkment and disembarkment are quick and efficient. We extended our stay at the end of the trip to Barcelona. It was wonderful! Cons: The shore excursions are expensive. WiFi is not included and should be. Wine and beer should be included not an additional charge. A lovely vacation! Read Less
Sail Date April 2019
We were part of a Tauck group that began with a 2 night stay in Lisbon and ended with a 2 night stay in Barcelona. This was our first Windstar cruise, but we've been on quite a few other cruises. Our cabin was the largest cabin ... Read More
We were part of a Tauck group that began with a 2 night stay in Lisbon and ended with a 2 night stay in Barcelona. This was our first Windstar cruise, but we've been on quite a few other cruises. Our cabin was the largest cabin we've ever stayed in! It's was great: had a doorbell, a walk-in closet, a full bathtub, and double sinks in the bathroom! Yes, it was older, but it was very comfortable. We had ample storage space! The ship is a little "dated," but otherwise very nice. The food was outstanding! This was the best cruise line food we've ever had. Service from the crew was friendly and many of them learned our names quickly. We really liked the itinerary. We were very anxious to see Gibraltar and it did not disappoint! We also really liked Seville, Malaga, and Mallorca. We would have liked an overnight in one of these cities, so we could explore more. We were blessed with beautiful weather and that enhanced our experience. Except for our two days in Barcelona, it was warm and sunny (with no humidity). Barcelona turned chilly and rainy and we hadn't packed appropriately for the sudden change in weather. Since we were with a Tauck group, all our excursions were separate from the ones offered by the ship (although very similar in most cases). Tauck kept us busy; we either had 2 excursions each day, or one very long one. Consequently, we were away from the ship most of the day and didn't get to do much on the ship. And, we were not encouraged by our Tauck Tour Director to participate in Windstar activities (or mingle with the non-Tauck guests). We had daily meetings in the Compass Rose lounge, and that was where we returned (on our own) at other times. To me, the Star Breeze is like a "shrunken down" cruise ship. It has some of the same amenities as a bigger ship, but on a much smaller scale. There is no specialty restaurant; at night, the breakfast/lunch buffet becomes "Candles" for a small number of passengers, and if the weather cooperates, passengers have the option of dining outside. There wasn't much entertainment offered (there was a good duo in the Compass Rose lounge). There was a very small "casino" but I didn't see anyone in it. We did not use the spa or the fitness room (we had only one sea day and the remaining days, we were on excursions). We discovered the lovely Yacht Club lounge late in the cruise. We probably should have done some exploring on our own early in the cruise! In summary, this was a very nice cruise! Read Less
Sail Date October 2018
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the ... Read More
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the size and the possibility of waves, but it was smooth sailing the whole time. From the time we embarked until the time we disembarked, the staff did everything in their power to make our cruise great. They learned our names, drink preferences, etc. They were receptive to checking inventory for beer I asked for that was not immediately available. They room steward answered promptly when called. Cannot say enough about the great service and the bright, smiling faces of the crew. The ports of call were very interesting. I had been to Lisbon and Barcelona before, so we did not do any exploring there. Tangier, Malaga, Cartagena, Tarragona, Almeria, and Ibiza were very interesting. I did not expect the weather to be as hot as it was and consequently we could have packed extra clothes this time and would have used them. I had to wash in my sink a couple of times. The shore excursions we took from Wind Star were pretty good for the most part, but I do believe that they are rather pricey. I was able to book some private ones of my own for much less money. The food was very good. The menu could have had some other non-beef or fish options but I managed to find things to eat. The nightlife was okay - we were tired from all the walking and the heat so we didn't need anything too strenuous. The highlight was the Crew Talent show. What an amazing and talented bunch of employees the Wind Surf has. Read Less
Sail Date September 2018
This was our first Windstar Cruise. It was a very pleasant cruise, but not extraordinary - although perhaps our expectations were too high. There were many pluses. The cabin was fabulous. The ship itself looked a bit tired, but very clean ... Read More
This was our first Windstar Cruise. It was a very pleasant cruise, but not extraordinary - although perhaps our expectations were too high. There were many pluses. The cabin was fabulous. The ship itself looked a bit tired, but very clean and spacious, and the lounge and bar areas were very comfortable and never felt crowded. The food was delicious, with different options for lunch and dinner each day. The itinerary was very good, we really liked having long days in port so we could see a lot in each place we were visiting. There were no tenders, so we could just walk off the ship and in to town and spend the whole day there if we liked. There was never a queue to get on or off the ship and the ship always docked on time. The staff were friendly and efficient. It was disappointing that the itinerary was changed after we booked - the ship did not go to Seville as planned so we had to make our own arrangements at additional expense. Communication with Windstar head office was very poor, although staff on the ship itself were as helpful as they could be. We took only two shore excursions - to Gibraltar & Grenada - both were very good with smallish groups and excellent guides. Entertainment in the evening was limited but it was fine for us. There were two very good duos performing in the evenings, and the lovely Maria organised quizzes and games in the Compass Bar. We loved the ship bbq night, the spa, our visit to the Bridge and the visiting flamenco troupe. There were no water sports available on this cruise, although there were two small pools and a hot tub I think. We would really have liked free wifi, better coffee and better quality wines in the drinks package. It was also disappointing that even after paying for a drinks package, our preferred brands were no longer available a few days into the cruise and no alternatives were offered. It was also sometimes difficult to book special dinners on deck, and some of the more popular shore excursions, as they were booked out early. It was fabulous taking a small ship cruise, as it meant more time in port, and no queues or crowds. The downside was less activities/ entertainment so I guess it’s a matter of what is more important to you as a cruiser. On a one week itinerary it was fine for us. Read Less
Sail Date May 2018
My husband & I took a back-to-back Windstar cruise sailing from Lisbon to Barcelona & Barcelona to Rome. We loved the 200 passenger ship for its intimacy, its room to breathe without being surrounded by 1000s all the time & its ... Read More
My husband & I took a back-to-back Windstar cruise sailing from Lisbon to Barcelona & Barcelona to Rome. We loved the 200 passenger ship for its intimacy, its room to breathe without being surrounded by 1000s all the time & its list of passengers from all over the world. Our cabin was wonderful - roomy with a curtain separating the large screen TV/reading lounge from the sleeping area, a walk-in closet, a sparkling well equipped bathroom, a bar console, ample storage/writing space & a wall window (not that we spent much time gazing out of it). Embarkation had minor delays, luggage delivery & disembarkation very smooth. The food - in the Veranda breakfast/lunch deck & the main Dining Room - was excellent & sophisticated & the service was impeccable. Ditto for the cabin stewards who went out of their way to accommodate requests & wishes (often unexpressed !!). Seating was open at dinner & we had a lot of interesting dinners by asking to be seated with other guests & offering to share our table with them, too. Although the setting was fairly formal, the atmosphere was not, due to the senses of humor of the 2 maitre d's who were lively & solicitous at the same time. Since I was coughing & sneezing at night, I didn't have much a chance to sample the entertainment but my husband did & loved it. There are several areas with live music, drinking & dancing where my hubby outdid himself singing karaoke & dancing with women with stationery husbands. My big regret is not feeling well enough to see all of this person but the staff & other guests regaled me with the stories. We've usually found the ships' shore excursions to be about average & only took one on the entire cruise. I had booked private tours in every port & thought they were absolutely fabulous, living up (with one exception) to all our expectations. I would highly recommend future guests to do the same - I used ToursByLocals &NotJustATourist & did a lot of reviewing before booking them. I'd also recommend spending extra days if you can exploring the departure & arrival cities as it provides a fascinating way to start & end a cruise. The one big negative for us was the itinerary on the second half of our cruise. My husband chose it as it extended our original cruise in the right time frame but we were disappointed by Windstar's choices, namely, 3 stops on the islands of Corsica & Elba as well as the Algarve of Portugal. Perhaps it was not possible but, looking at a map, there were a number of destinations that seemed a lot more appealing. We WOULD sail on Windstar again but make shore that (most of) the ports were places on our bucket list. Read Less
Sail Date April 2018
After a lengthy break from multiple sailings on Windstar, it was with some trepidation that we decided to book this trans-Atlantic crossing from Lisbon to Bridgetown on the Wind Star. We were concerned that we would be longing for the ... Read More
After a lengthy break from multiple sailings on Windstar, it was with some trepidation that we decided to book this trans-Atlantic crossing from Lisbon to Bridgetown on the Wind Star. We were concerned that we would be longing for the "old days" on this cruise. We shouldn’t have worried. The “new” Windstar exceeded our expectations in all areas with two exceptions that I will describe at the end of this review. We spent a couple of nights in Lisbon before the cruise. We stayed at the Hotel Avenida Palace. The positive reviews we read online were accurate, and we would happily stay at the hotel again. The staff could not have been more gracious or accommodating, and the location was perfect for both walking on our own as well as taking tours/trams, etc. Next time, we would, however, ask for a room with a renovated bathroom. The Lisbon Cruise Terminal was a short taxi ride from the hotel. We were dropped off at the terminal where a check-in table was set up outside. Both the Wind Star and the Wind Surf had passengers embarking at the same terminal. Each passenger gave their name and the ship they were sailing. The staff then chose the appropriate luggage tag for the ship, wrote the cabin number on the tag, and then attached the tag to the luggage. Porters took the luggage and it was not seen again until it was placed in the cabin. The terminal had a waiting area where Windstar had set up water (and juice, I think) for passengers waiting to board the ships. We had a bit of a wait when we arrived because there were passengers from three different ships that needed to board. The Wind Star was the last to be called. Once we cleared passport control, it took us less than five minutes to board the ship. At the bottom of the gangway, there was some of the crew to help with carry-on bags. The Captain and some of the other staff were at the top of the gangway to welcome passengers onboard. Formal check-in was in the lounge. This is where we filled out the final paperwork. When the paper work was completed, we went to the onboard check-in desk; passports were taken (kept until we arrived in Barbados), photos were taken, and room keys were provided. We had a beverage package, and gave our room key to a person who placed a sticker for the beverage package on the key. Another person made our dining reservation at Candles. (I recommend signing up for a dinner at that time if you have a specific day that you would like to book. It was first come, first served, and it was a popular venue. ) After we had completed formalities, a member of the crew took the carry-on and walked with us to our cabin. By the time we got to our cabin, the first of our bags had already arrived. Shortly after that, our second bag was delivered. While I set to unpacking (my choice), my DH went to have lunch in the Veranda. Lunch was served from 1:00 p.m. until 4:00 p.m. The longer lunch hours were much appreciated by passengers. Muster, which is mandatory for all passengers, was at 4:15 p.m., and the sailaway was at 5:00 p.m. After the sailaway, it was time to go down to our cabin to get ready for our first dinner onboard. Although the layout of the cabins was always efficient, the new layout made the cabin appear more spacious and, also, provided a sense of separation from the bed to the seating area. A cabinet that contained shelves, a BOSE system, water with glasses and ice bucket; a minibar, and a fridge was placed between the two areas. The seating area contained two upholstered corner seats with an expandable table in the middle. Under the upholstered seats were storage compartments. Under the table was a removable stool for additional seating. There were two plugs on the wall over the table, one North American and one European. The area functioned perfectly as a desk, or dining table. It's also a great place to read or use the computer without disturbing one's spouse/partner/travelling companion. There was an end table (shelf) on the side of the bed closest to the portholes, but no end table on the other side of the bed. There was a narrow passage between the bed and the wall adjacent to the foot of the bed to access the porthole side of the bed. The side of the bed closest to the cabinet had a built in narrow shelf where one could keep the TV remote, a couple of books, etc. There were also both European and North American outlets in this area, and I found it the perfect place to charge my iPad and phone. On this crossing, there were more options for planned activities than I had expected. There was the morning Yoga, and Walk a Mile (where the distance increased each day of the cruise). There was a guest lecturer onboard who provided sessions on how to "Write Your Life Story". One could choose to go to Trivia, Name that Tune, play sports against fellow guests on the Wii, take a galley tour, visit the bridge, play in Blackjack tournaments, go to a wine tasting, cocktail demonstrations (where you try the cocktails if you want), a ship building contest, dance classes, a Tagalog class, napkin folding, and a cooking class. There was also unhosted chess and bridge for those passengers who were interested. We had some other special events that also took place. The crew and staff spent a couple of days decorating the ship for Halloween, and it looked amazing. Halloween was filled with surprise events. In the morning, we had a "Very Bloody Mary" with different types of Bloody Mary drinks. Then, there was a fabulous BBQ deck lunch with sausages, hamburgers, chicken, fish and vegetables; jambalaya; seafood mac and cheese; potatoes; various salads; and other cold dishes. At 6:30 p.m., we had "A Halloween Surprise" from the crew. Later that evening, we had a Halloween Party. It was all great fun! Later in the cruise, we had another deck BBQ lunch featuring a lot of the same foods as the first BBQ, but also an Indian curry and pappadoms. It was nice to have a menu that offered some “heat” as well as lots of choices for those who preferred to have no spice. One night, we had a wonderful Deck BBQ “Under the Stars”. Shrimp, lobster, whole roast pig, various vegetable dishes, salads, cheese, and other delights were available. It was amazing to watch the crew set this up, the chefs prepare the meal, and the passengers (and staff) enjoy every moment of this special event. I can’t provide much information on breakfast as we only ate one breakfast and we ordered room service for that breakfast. We had one order of Eggs Benedict and one order of poached eggs on toast. Both orders were cooked to perfection. Lunch was served in the Veranda from 12:00 p.m. until 2:00 p.m. on all days with the exception of the deck BBQ lunch days. The Veranda had a small menu from which one could place orders with the wait staff. There was a self-serve buffet that included salad choices, a soup, different hot mains and vegetables, a carving station, and various desserts that always included bread pudding. Dinner, which was from 7:00 p.m. to 9:00 pm in the MDR, Amphora, was outstanding. All of the wait and bar staff provided a five star dining experience. Chef Eddy, and those who assisted him, created marvelous meals and we enjoyed every single course of every single dinner in Amphora. We also loved dining on the deck in the evening at Candles, and were able to make more than one reservation. The service was top notch and the entrees were all cooked perfectly. The side dishes were “hit and miss” because they were not always hot enough; however, they were never overcooked (which, IMO, makes them inedible). As our waiters could attest, we definitely enjoyed most of the side dishes despite the fact they were not hot. The evening entertainment consisted of a duo onboard, David and Marianne, who were great and played a wide range of music. If one didn’t feel like going to the lounge, there was always the choice of going up on deck, working on a large jigsaw puzzle, or watching a movie/reading/relaxing/sleeping in the cabin. There were a couple of things that had a negative impact on the crossing: Instead of putting the ship in dry dock, major maintenance/replacement of parts/etc. were completed on the whole crossing. Some of the work included fixing/replacing the hydraulics (?) and/or mechanical mechanisms on all of the sails; a crew of specialists boarded in Lisbon to complete this mammoth task. There were almost always areas of the outside deck one could not go. There was also the constant noise associated with the work being completed. (Lousy for us, but terrible for the crew who could not sleep during their rest times because of the noise.) The internet was abysmal. Usually, we have to work and/or be in contact with work while we are cruising. It’s a good thing that this was not the case for most of this crossing. The internet was the worst that we have ever experienced on any ship on any crossing (Atlantic or Pacific). It took multiple attempts to be able to log on or stay logged on long enough to access our e-mails. It took me hours to send an e-mail with a document attached. Unfortunately, unlike the past, there was no access to a fax on the ship (probably because everything is done over the internet). Anyone who needs to be in frequent contact with the “outside world” should check more recent reviews to determine if the internet continues to be a problem. Despite those issues, we still had a wonderful cruise because we sailed with friends, and had the pleasure of becoming reacquainted with other passengers whom we had met on previous Windstar trans-Atlantics. In summary, the small ship experience, dining, officers, staff and crew were all fantastic. If Windstar could assure us that there would be no major maintenance on another cruise, and could also assure us that they had improved their internet service, we would not hesitate to sail on Windstar again. Read Less
Sail Date October 2017
This was the first cruise of a pair of b2b cruises from Lisbon to Barcelona. We did our own air, pre-cruise hotel stay in Lisbon, and transfers. Booked transfer from Pedro at Lisbon Taxis. We have used him on other trips. As usual, our ... Read More
This was the first cruise of a pair of b2b cruises from Lisbon to Barcelona. We did our own air, pre-cruise hotel stay in Lisbon, and transfers. Booked transfer from Pedro at Lisbon Taxis. We have used him on other trips. As usual, our ride was waiting for us. In Lisbon we stayed at the Bessahotel. It was fantastic. Great central location, gorgeous rooms, nice breakfast, free wifi, and great staff. They let us checkin early. They had their limo take us to the ship. The Bessahotel was excellent. Our embarkation was quick. Our cabin was ready. Cabin was a large suite with lots of good storage space. I booked this cruise for the ports. The ports were interesting. What I liked best about the ports was being able to dock close to where we wanted to be. Seville was fantastic. Unlike other ships, we were able to sail up the river into Seville. Walked off the ship and walked to the Alcazar in 10 minutes. In Malaga, we were very close to the old city. It was an easy walk into town. In some ports, there were shuttles. Some were free. In Gibralter, we paid for a shuttle. the Discovery event was in Palma at the Juan March Palace. The Palace was a beautiful house which is now a museum. The art was interesting. I especially liked the Dali prints. Local group performed dances. Wine and cheese was served. It was a pleasant way to spend an afternoon. The annoying part of the cruise was the large group of 80 sailing as part of a Tauck tour. The group seemed to take over spaces. They liked to eat in big groups, drank too much, and were quite loud. If I had known that Tauck tours had booked a large group, I would have picked another date. In spite of it, we still had a good time. Happily, we were staying on for the next cruise. The following cruise had no big groups. Second cruise was more enjoyable. Next time that I book a Windstar cruise, I will ask if there are any large groups booked. Read Less
Sail Date April 2017
We chose this yacht because of the small size and the ports looked interesting to us. What we hadn't expected was a completely terrible shore excursion experience at our first port, Tangier. No quality assurance was evident so this ... Read More
We chose this yacht because of the small size and the ports looked interesting to us. What we hadn't expected was a completely terrible shore excursion experience at our first port, Tangier. No quality assurance was evident so this was not a good start and we were quite worried that this would be the standard throughout the cruise. Fortunately visits to subsequent ports were very good. We also didn't understand why it was so difficult to obtain a reservation at "Candles" and "Stella" restaurants, particularly as they often looked to be only half full. Accommodation, food and quality of service was to a very high standard. We also enjoyed the open bridge policy and meeting some of the crew. Other "pluses" were the sailing experience and lovely public spaces; embarkation and disembarkation were very efficient and the high quality of our cabin. Overall an enjoyable experience which was matched with perfect weather Read Less
Sail Date April 2017
We use cruise ship repositioning trips to avoid air travel rather than for a "cruise" vacation. This was the first time we have crossed the Atlantic on a small ship, previously we have used Holland America and Celebrity and were ... Read More
We use cruise ship repositioning trips to avoid air travel rather than for a "cruise" vacation. This was the first time we have crossed the Atlantic on a small ship, previously we have used Holland America and Celebrity and were interested in the differences. Ship, The Star Pride is a fairly old but well maintained ship formally run by a luxury line, this showed in the cabin size, layout and standard of finish which were all superior to the lines previously mentioned. Being small-+/- 200 passengers the ship had a little more movement and obviously fewer amenities, however the corresponding benefit was a more personal trip. Crew, absolutely great, young, smiling, efficient, courteous,mainly Indonesian and they clearly enjoyed their work , many had completed a number of contracts with this line. The maitre'd Allen and his understudies Adesh and Earl are particularly good at their jobs. Cabins, We had #122 on deck 4, asea view with a separate sitting room and large picture window. Iconography think it inferior to the balcony cabins on the upper decks as the balconies are tiny "Juliette" types and pretty much unusable. Food, better than the larger lines, more "restaurant" , less"hotel" with interesting menues and entrees cooked to order rather than pre played. The two BBQ lunch days were very good and it was a pity that it was not a daily offering. Beverages, Our only area of issue, having purchased an expensive beverage package we were annoyed to find that there were a list of exclusions for which the full, not the incremental , price had to be paid. As this included the spirits which we normally drink I do not think the package is a sensible purchase as even a committed alcoholic would have difficulty in consuming enough to cover the cost. Entertainment/activities, largely centered arround fellow guests the private yacht ambience is a defining factor. The two duos on board were good and generated a night club feeling. Read Less
Sail Date October 2016
We chose this cruise based upon the itinerary which started in Lisbon, ended in Barcelona, and included ports we were very interested in. It was our first time on Windstar and we had not chosen the line before they purchased the Seabourne ... Read More
We chose this cruise based upon the itinerary which started in Lisbon, ended in Barcelona, and included ports we were very interested in. It was our first time on Windstar and we had not chosen the line before they purchased the Seabourne ships because we believed the staterooms on the sailing ships would be quite small. We've stayed in larger rooms than those on Star Legend but none that were more well laid out. We had plenty of drawers, walk-in closet very efficiently arranged, nice-sized sitting area, and spacious enough bathroom. The beds were not particularly comfortable but okay. What made us very happy with this cruise was the staff. They are absolutely top notch. Every single person on that ship provided excellent service with a smile. I even had a medical issue and Dr. Rommel was amazing in doing everything he possibly could. Such excellence starts at the top. When we disembarked, the captain was standing onshore thanking us for sailing with him. I've NEVER seen that before! Other than the beds, there was one other con -- the plumbing. Nothing major wrong with the plumbing but not optimum. It is the reason, however, that I didn't rate the cruise 5-star. Food ranged from average to quite good but that's true on most of the ships we've sailed on which includes Silversea and Regent (before it sold to NCL). However, the staff simply makes up for any relatively minor deficiencies. Windstar also provided two special events that were excellent. They brought flamenco singers/dancers on board for a special show. They also arranged an afternoon private tour with entertainment, tapas, and wine at a palace in Palma de Mallorca. Very impressive. Read Less
Sail Date April 2016
Really, my only complaint is that this ship does not cater for solo travellers. Until I met someone to eat with, I was eating by myself and reading a book! they were shocked when I ask if I could not join with other people. There is a ... Read More
Really, my only complaint is that this ship does not cater for solo travellers. Until I met someone to eat with, I was eating by myself and reading a book! they were shocked when I ask if I could not join with other people. There is a very well equipped gym in a small room so no place to lay on a mat especially as each time I was there, the fitness instructor was giving either a class or personal training. One exercises looking out to the port or the sea. Lovely! Embarkation was at 13:00 hrs. and I got there at 13:30. Hardly a queue. Very easy. Someone showed me to my cabin. I went to the buffet where they were serving lunch. There are three restaurants and managed to get bookings in the two smaller ones. The best was Candles Restaurant...grilled meat and the veal chop was excellent, as were the vegetables. Actually, all of the restaurants were good, though Candles was my favourite. I had the buffet for lunch every day. A tasty selection. I think I and two Australians were the only non-Americans on the ship. Every evening there was a briefing about the following day's tours and the city. Very helpful. I enjoyed the cruise but for the first two days felt very isolated, especially at dinner. And for that reason probably will not cruise on this line again. Read Less
Sail Date September 2015
First off all we really liked the cruise and will sail again if cruise itinerary will match our plans. We liked itinerary, customer service, newly offered cabin, food, how yacht was maintained, officers and specially captain. He was just ... Read More
First off all we really liked the cruise and will sail again if cruise itinerary will match our plans. We liked itinerary, customer service, newly offered cabin, food, how yacht was maintained, officers and specially captain. He was just fantastic. We all loved him. A few small things that can be easily corrected: when we arrived and got in our cabin, in a few hours we realized that air conditioning was broken, cold wind was blowing without stop and temperatures were at 62 F. Stuart tried to place the towels on the register; however, that did not solve the problem. We also contacted reception a many times, they kept sending people, however, they appeared and disappeared without explanation if they can fix the problem. Only at 2 am we were visited by one of officers Margozhata and she offered us to move to different cabin. Actually she saved our cruise (thank you!). Why it was done by customer service at the beginning? Margozhata also helped us to load our stuff on the cart and at 3 am we were moving to different cabin losing almost entire day of cruising. In addition we did not receive keys for a new cabin, contacted reception, were promised to send a stuart; however, we had to call again next day in order to get them. Second - communication problems with travel agent. Very seldom we received answers to our questions on time. We understand, that agent is traveling; however, they have to have a replacement. I believe that in the future we will try to book directly with a cruise line. Read Less
Sail Date April 2015
I love cruising. Big boats, barges, small boats all have their pluses and minuses. The Windsurf is the big sister ship to the Windstar and the Wind Spirit. We traveled on the Wind Spirit and it was great. Close to the water, intimate, ... Read More
I love cruising. Big boats, barges, small boats all have their pluses and minuses. The Windsurf is the big sister ship to the Windstar and the Wind Spirit. We traveled on the Wind Spirit and it was great. Close to the water, intimate, a feeling of adventure without danger. The Windsurf felt big by comparison(not by comparison to Allure of the Seas), a little clumsy It had the drawbacks of small ships however. i.e. entertainment limited at best, no balconies, no speakers, not much activity. Windsurf has exceptional staffing and food. The excursions were well run and the ports made every day a new experience. I would recommend taking a cruise on Windstar if it goes where you want to go. I would choose the smaller ships however. They are more like sailboats. When you do book be aware that on board credits cannot be used for gratuities, and may only be used for excursions and items purchased on board (not precruise). Read Less
Sail Date September 2012
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