Spent far too much time and energy planning this cruise and cruise tour. The web site and app. is not user friendly and response time is hit and miss likely causing us to book our next cruise with another company. Otherwise I would have rated this cruise a solid 4, maybe even 5.
However, The logisistics and on board and on land service was excellent at all levels. This was our 2nd Alaska ...
There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...
I am impressed with Princess. We sailed on the Enchanted Princess in February and just did the Majestic Princess in a 12 day Land/Sea cruise. Ships are almost identical. Everything was great--good food in the dining room and buffet, good comedians, great Enclave spa, good ports, no trouble disembarking or embarking, great bartenders, great room steward, etc. We especially liked the Medallion. ...
I just had the time of my life on a Majestic Princess Cruise Tour to Alaska. I admit my cruising experience is limited, having taken one deplorable Bahamian Carnival cruise in the early 1990's, but I think thought Majestic Princess was elegant, our balcony stateroom was plenty roomy for our needs and the staff, even this late in the season, were friendly and accommodating, and some were downright ...
We chose this cruise because of the dates. Everything and everyone was wonderful. The only fault we found was the condition of our cabin. The bathroom needed more attention to clean stains in the shower and toilet. There were stains on the bed cover so we just threw it off. We knew this was an older ship that had been refurbished. There was not enough late night entertainment. We are night people. ...
We were on as 17 day Connosseur Cruise Tour. 10 days land , 7 days sea on the Majestic. The land portion was great. We took this cruise because of land not the cruise. Two nights in 5 different lodges. I have review this on the Alaska forum. The lodges were fine, and the food was also great. The Majestic was OK. We had a standard balcony. It was fine, clean, no complaints. The food was very good. ...
We booked an Alaska cruisetour with Princess after lots of research. Have done nearly 30 cruises with various lines including several with Princess.
Spent 7 days on a land tour first, which was excellent and ran very smoothly despite the changes of location along the way.
We chose the Grand as we wanted a smaller ship and love the wrap around promenade deck on this older class. The smaller ...
This was a 'cruisetour' to Alaska, starting from Anchorage and ending in Vancouver. The land portion consisted of a first night in Anchorage (stay was at Princess' Captain Cook), second night at McKinley Princess Lodge and third and fourth nights at Denali Princess Lodge. Honestly the stay in Anchorage and McKinley was 'irrelevant' - meaning these were not worthy stops as far as interesting ...
We picked this cruise for the land portion of the trip Off the Beaten Path.
one thing I would like to say pack light and wash your clothes. only a few dress for dinner and no one cares be comfortable.
Make sure you bring Mucinex, cough syrup and cough drops you have no ideal the people looking for that stuff and couldn't get it.
The lodges were very nice. Fairbanks had the Riverboat/ ...
Terrible customer service on phone and many on ship. Older ship, needs updating. Room had an odor. Carpet, bedakirt and outlets outdated. It needs a good overhaul. Food subpar. Not much for gluten and dairy free options. They were not enthused about my food intolerances and ut ahowes. Karoke outdated. App disn't work half of my cruise. Wifi overall good but sometimes hard to connect to.. They ...