"We had taken the Inner Passage cruise in Alaska many years ago and always regretted not having gone to the interior, so this time we took the 7 day land tour before getting aboard the Grand Princess for the 7 day cruise back to Vancouver.The weather for the first few days was not good, with high winds and clouds that prevented seeing much of the glaciers, in fact the ship had to turn around before getting to glacier bay due to the very high winds, so many on the cruise were quite disappointed and we were glad we had already seen glaciers on the trip...."Read More
ddaffodil2
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1-10 of 22 Whittier Princess Grand Princess Cruise Reviews
Spent far too much time and energy planning this cruise and cruise tour. The web site and app. is not user friendly and response time is hit and miss likely causing us to book our next cruise with another company. Otherwise I would have rated this cruise a solid 4, maybe even 5.
However, The logisistics and on board and on land service was excellent at all levels. This was our 2nd Alaska ...
There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...
We booked an Alaska cruisetour with Princess after lots of research. Have done nearly 30 cruises with various lines including several with Princess.
Spent 7 days on a land tour first, which was excellent and ran very smoothly despite the changes of location along the way.
We chose the Grand as we wanted a smaller ship and love the wrap around promenade deck on this older class. The smaller ...
We had taken the Inner Passage cruise in Alaska many years ago and always regretted not having gone to the interior, so this time we took the 7 day land tour before getting aboard the Grand Princess for the 7 day cruise back to Vancouver.
The Land Tour:
We started out in Fairbanks, where we enjoyed a train excursion to a gold dredge, where we panned for gold and I got enough gold to put ...
We had taken an Alaskan cruise on Princess back in 2019 and wanted to take our grown children and their spouses on one because it was so wonderful. I had shared all my excitement with our kids and talked them into trying a Princess Cruise. I was embarrassed as to how this cruise came nowhere near lining up in any way with what I had promised them based on our previous one. Don't know if I'll take ...
Wanted to do the Alaskan itinerary and chose Princess because they have such a huge stake in Alaska. This was also our 4th cruise with Princess and had a pretty good experience in the past. We stayed in 4 different properties over the 5 day land tour, which was a little tiring, but we knew that going into the trip. All of the coach drivers were amazing! The pre-arranged land excursions were ...
My wife and I really enjoy cruising. We have done this itinerary in 2008 and joined friends again. We did 4 days into Alaska staying at the Princess lodges around Denali which are very nice.
Take the train (Princess sightseeing car) from Denali to Whitter and board the ship. The ship is older and dated, worn. the service is very good , food is very good, dining offerings are very ...
We chose a Princess cruise thinking we were selecting a top shelf experience. Sadly, the cruise experience was less than we were hoping for.
On a positive note, the highlight of the cruise was the on-board staff. They were kind and gracious at every interaction.
The ship itself was mostly tired and showing its age despite a recent retrofit. A bright spot was the fitness center. it ...
We took a cruise from Whittier, AK to Vancouver. Loved the scenery throughout the trip and being able to travel through Glacier Bay. Going to Glacier Bay and our scheduling window was the primary reason we chose the Grand Princess instead of a Royal Caribbean ship. The Grand Princess felt very old overall. They had "upgraded" our room to a rear balcony instead of the port side room we had booked ...
We had such a great time. Princess knows how to make your vacation easy and memorable. Our cabin was clean and nice. We had a deck that we enjoyed through Glacier Bay and each morning with coffee. Our interactions on the boat with employee's were first rate. Each and every employee seemed to love their job and care about everyone on board. The cruise director staff was always ...