2 Princess Crown Princess Cruise Reviews for Senior Cruises to Alaska from Whittier

You would think that after paying over $10k for an Alaska CruiseTour that you should not have to pay extra to get a soda with your meal or have to spend $29 for a soda card, but not here. For "your convenience" they charge $11.50 ... Read More
You would think that after paying over $10k for an Alaska CruiseTour that you should not have to pay extra to get a soda with your meal or have to spend $29 for a soda card, but not here. For "your convenience" they charge $11.50 per person (children included) per day for tips for the room stewart and serving staff. This works out to a total "take" of $250k. If this was shared among the entire 1200 person crew (which it is not), each one gets a $200 "tip" per week. Then they say that if you wanted to put a little extra in an envelope for someone you should. They are always trying to sell you something, from art auctions to the constant push to buy jewelry. The seating and space in general around the central "piazza" is limited and then they have tables of junk (jewelry, t-shirts etc) for sale taking up the isles. These ships were designed for cruising in the warmer climates where many people can sit outside and around the pool. This is not an option when the temperature is 50 degrees with fog or a cold rain (typical Alaska). That is when you discover that the ship is sorely lacking in comfortable quiet public space (that is not in a bar!) to just sit an relax, watch the scenery or read a book. The rear portion of the ship experienced a constant vibration, even when in port. This, combined with the rolling of the ship when at sea, was accentuated by the 15th level aft location of the Horizon Buffet. We left a plate full of breakfast and never returned.The "anytime" dining rooms are located further forward and on the 5th and 6th level did not have as much of a problem, However, sit-down breakfast was limited to one dining room and closed at 9:30 AM, even when at sea when you might just want to sleep-in. The staff, while very courteous, was not very fluent in English, which made getting your request correct difficult. As you may guess, we did not enjoy cruising and will NEVER cruise again. Read Less
Sail Date August 2014
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. ... Read More
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. People on the observation could look into our bedroom and living area. The only privacy we had was to keep our curtains shut. When we complained we were offered a smaller room, the next day, or a bottle of wine. If we were on our balcony we could touch the people on the observation deck. They also took our cushions, from the sofa, to be refurbished because it was our rooms turn. We spent a whole day looking at a sofa with missing cushions. The Casino smoke radiated to many areas of the ship where vendors were selling jewelry & clothing. Crew members were fooling around. They were in public areas and disturbed guests especially in the Adagio Lounge, during the string quartet performances. There were also crew members conduction business in Sabitini's during breakfast. We could hear their whole conversation. The Crown Grill (Specialty Restaurant) disturbed guests, who paid extra, with loud singing (Happy Birthday). The meal was delicious. Our head server was cold and impersonal. The ass. server was wonderful. There were fifteen members in our party and the Crown Princess made special reservations for thirteen to eat at Sabitini's, another specialty restaurant. We were excluded because we had a suite and received a picture frame instead. They told us that if we returned the frame, and a voucher for a photo, we could eat with the rest of our group. Really!!!!! We took the frame and voucher down to guest services and offered to return it. Food was adequate at best. Beware, if you are thinking about a suite to ask about the privacy & safety. We only chose Princess because our friends would only go on Princess. We did an Alaskan Cruise with Celebrity and had a perfect suite with a butler....Same price. Read Less
Sail Date July 2014
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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