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508 Whittier to Alaska Cruise Reviews

My husband had never been on a cruise before and we decided on the Alaskan trip. We enjoyed the ports and shore excursions and the food. The employees and food were wonderul. The ship was a big disappointment though. When we walked ... Read More
My husband had never been on a cruise before and we decided on the Alaskan trip. We enjoyed the ports and shore excursions and the food. The employees and food were wonderul. The ship was a big disappointment though. When we walked to our room the ship had a stale smoke smell to it. When we got to our room we had to open the balcony door to air out the room because it had an odor in it also. It gave me the feeling of a dirty room although it wasn't. The toilet in the bathroom didn't work so had to have someone work on it...still had trouble at times. The cold water in the shower didn't work so had to have someone fix that. There was mold around the ceiling in the shower. There were buckets sitting in the hall all week because of leaks in the ceiling. The coin machines in the laundry room didn't work so had to have someone look at them. The ship wasn't what I expected at ALL. I wouldn't recomment Golden Princess to anyone. Read Less
Sail Date September 2018
Husband grew up in Fairbanks and we've traveled many places in Alaska, but never to the Southeast area, which is best done from a ship. We booked this trip as a "last minute" vacation less than a month and a half before ... Read More
Husband grew up in Fairbanks and we've traveled many places in Alaska, but never to the Southeast area, which is best done from a ship. We booked this trip as a "last minute" vacation less than a month and a half before sailing and got an excellent price from Vacations to Go. Flew into Anchorage a day early and stayed at a hotel in the mid-town area. There are many hotels in that area and they are the type that provide free shuttle service from the airport and have free breakfast. The shuttle served three hotels and would also go to Walmart and to downtown Anchorage (visitors center). Check out the Market in downtown Anchorage on Saturday morning. Local artisans, along with produce and entertainment and food trucks. We bought authentic souvenirs and met the people who made them. Bought sea salt made in Homer, gold nugget jewelry (mined near Fairbanks), children's book signed by author, etched baleen from Native artist, locally made soap and more. Did not want to go back to the airport and ride a large coach bus to Whittier, so we booked a shuttle from Anchorage Tours and Transfers. It was less expensive. They came to our hotel at 2:30 to pick us up and then other hotels. The mini bus holds 24 and they have a trailer in back for the luggage. We didn't need a "tour", but our bus driver provided lots of information and we had time for a stop at a viewpoint before getting to the tunnel for Whittier. Star Princess was a nice size (one stats description says 2600 passengers). We were on the very large Carnival Vista last year. Cabin size is smaller than Carnival (which we were aware of). Our discounted cabin was a fully obstructed view (seemed like almost the entire 8th deck was obstructed views because all the life boats were hanging in front of windows -- who designed that?!) I thought I wouldn't mind (good price last minute, too cold for a balcony, just this time), but I didn't like it. Even if I didn't have a view, I needed the daylight. Although I read that the ship was refurbished last year, that must have been the public areas. Our room looked tired and needed an overhaul; the drawers didn't work and the furniture style definitely wasn't up to date. Bed was fine. Very large TV. Our room only had one chair, at the desk. But there were two of us and you can only sit on the bed for so long. Our room steward got us another desk chair for the week. Eighth floor was a good location. We could easily walk down one flight to the Promenade deck which became our "balcony." traditional walk around the ship deck with comfortable deck chairs. Seventh floor also had theatre and shops. Also didn't need the elevator to walk down two decks to the 6th for the dining rooms. All three dining rooms looked alike, and really weren't very fancy. Dining room meals were fine, but the quality could have been just a little bit better. I was surprised and pleased with the buffet. Large Carnival ship buffets are spread out too far and serve such large quantities that food is never hot (or warm) and there was no quality at all. On Star Princess the buffet area is compact so you don't have to go far to get your food, and smaller quantities are set out at a time so you have a better chance of the food being hot when you get to your table. I also thought the quality of the food at the buffet was very good and there was a good variety. Servers bring beverages to you and clear dishes promptly. There are many, many excursions (and they are expensive), but there is so much you can do on your own. Long day in Skagway means you can do a few things. We did take a Klondike bus excursion that we could have easily passed on. Skagway is about the gold rush and we wanted to see some of the trail. Our mini bus drove up the road. There really wasn't anything to see. Stopped at the Welcome to Alaska sign and a waterfall coming down the side of the road. The bus driver was good, telling lots of stories and history. But $39.95 per person was way to much for the experience (1 1/2 hours). DO check out the National Park Service in town. They have an information center with films. They also have other buildings in town that you can walk in to or get a free tour. NPS is always excellent. We had a great lunch at the local Sweet Tooth Cafe. And the best part of our day was a trip to Jewell Garden and glassblowing. We arranged this directly with Jewell Garden (later saw there was an excursion at almost twice the price). We took the local SMART bus ($5 all day). Husband was surprised that he had so much fun making a glass orb (it was shipped home). You choose the colors, style, design and they walk you through every step. In Juneau we took the Mt. Roberts tram. Cost is the same from ship or directly and you can walk there from ship. We then took an Uber to the Alaska State Museum (walkable for some, maybe a mile). Museum was excellent. Cost $12. Items from the different Native groups, history about Russians, US purchase, gold rush, WWII, statehood and art. Take about an hour. In Ketchikan we wanted to see the totem poles at the Bight Totem State Park. Park admission is $5. Taxi cost $35 one way and excursion also was expensive. But the city bus is only $2. The bus was crowded and it takes more than a half hour to get there. Spent an hour there and caught the bus back to town. Walked around town. Ate at Alaska Fish House (3 piece sampler fish fry was terrific). Walked around Creek Street area. Found similar souvenirs that were priced higher than in Skagway and Anchorage. Hubbard Glacier and Glacier Bay were wonderful. Bring layers of warm clothes, and gloves. On Glacier Bay day, ship did not schedule any activities, so everyone was engaged in the glaciers. At Hubbard Glacier, people went to the shopping talk and went to enter raffles, etc. Enjoyed talk by Libby Riddles, first woman to win the Iditarod. I'd do this cruise again. Read Less
Sail Date August 2018
We chose this cruise ship because it sails along the inside passage in Alaska, and it is the only ship that has the permission to approach glaciers. The weather was not cooperative, yet we still got to see the beauty of Alaska. In terms ... Read More
We chose this cruise ship because it sails along the inside passage in Alaska, and it is the only ship that has the permission to approach glaciers. The weather was not cooperative, yet we still got to see the beauty of Alaska. In terms of the ship itself. The embarkation and disembarkation was smooth, including all disembarkations for daily visits. The ship is not overly large, which is a blessing. It is also not new, but well maintained and very clean. We traveled with two teenagers, and the accommodations are a bit of challenge. We booked a room with a window and two bunk beds. We were then upgraded to a room with a balcony, but only one bunk bed and a trundle. For two people, this room would have been awesome. Spacious and convenient. However, for four people, it was a bit of a tight squeeze, especially when the trundle was open. We hardly spent any time in our room, and it all worked out well, but for our next cruise we may re-visit the accommodations. The dining was excellent. We actually liked the buffet, and had breakfast there every day. Great assortment of yummy dishes. We also enjoyed the dinners. The food was delicious and the service precise and friendly. Our kids loved the endless pizza, ice cream and burger bars. We did not eat in the specialty restaurants. There was no need. We enjoyed all the entertainers on board. Even our teenagers raved about Howley Magic. In general, all entertainers were fabulous. We went to every show every night. The days at sea were also fun and full of activities. We enjoyed the martini and the fruit demonstrations the most. Miranda, the cruise director, is a wonderful presence, and seemingly does not sleep. The service was lovely, professional and friendly. One exception was the service for the afternoon tea. We went only once because we could not get our server to refill our tea cups or get extra goodies. He was the only cranky person on board, and we did not come back. The ports were well selected, and we were able to explore each port within the allocated time. We especially enjoyed the salmon hatcheries in Kechikan, the hanging gardens in Juneau and the glaciers. This was our first cruise with our children, and as mentioned, they are teenagers. We were worried about them being bored. They both told us that it was the best vacation ever. They enjoyed exploring the ship, the food and most of all Alaska itself. We also enjoyed the ship very much. The promenade deck is a real one and circled the entire ship. It was one of the highlights of the day to walk around and look for whales. The only suggestion is to perhaps hold an early session on good passenger behavior at sea or senior citizens behaving with respect to others. I was amazed at how many elderly passengers felt absolutely no qualms about pushing me and my kids out of the way in the buffet line, or using their canes to shove people in the theater. I understand that the sailing population is an older one, but manners should not be left on shore. Coral Princess, however, was a truly lovely experience for us all, and we would sail with Princess again. Read Less
Sail Date August 2018
This cruise was the second leg of a B2B. It included the most interesting excursion we've likely ever done....or at least one at the very top. We visited the Kroschel Animal Sanctuary near Haines, Alaska. Getting there is a bit of ... Read More
This cruise was the second leg of a B2B. It included the most interesting excursion we've likely ever done....or at least one at the very top. We visited the Kroschel Animal Sanctuary near Haines, Alaska. Getting there is a bit of a pain, but it is well worth the effort. We did it thru the ship--bus to the ferry, ferry to Haines, bus to the sanctuary over very bad, under construction roads. At the sanctuary we interacted with animals who, for various reasons, can never live in the wild--a moose orphaned as an infant, etc. I don't mean that we SAW animals, I mean that we touched, petted, fed, kissed, and photographed the animals. The sanctuary is often used for wildlife films as the animals are trained to interact with humans. I won't tell you all the secrets, but there was a wolf, bear, reindeer, etc. as well as smaller creatures. It was overall a great excursion...despite the long transportation time. In fact, if this had been our first excursion, I would have not selected the other wildlife oriented excursions we did on the first leg. Dining on board was some of the best shipboard dining we've had in the last 20 years. Because we were in a window suite, we were automatically in "club class" dining. It is the same menu as any other dining with the addition of one item each evening. But the food is excellent (didn't taste mass produced) and the service was superb. Activities on board, with the exception of the day the National Park Rangers did their presentations (also great) were rather boring. There were some destination speakers who were good...but trivia, shows, etc. were rather the typical Princess stuff. The evening entertainment was blah (same shows on every Princess ship we've been on for the last 5 years). The ship itself was in surprisingly good repair after what we'd read. One aft elevator was out of order (had been for months per reports), but otherwise, none of the leaks or smells we'd been warned about. The ship looked good and was well maintained. Read Less
Sail Date August 2018
We thought the cruise tour would be the best in experience, food and service. We thought the service was overall very good. The food was very average at best. We used the Crab Shack experience and it was HORRIBLE. We were one of ... Read More
We thought the cruise tour would be the best in experience, food and service. We thought the service was overall very good. The food was very average at best. We used the Crab Shack experience and it was HORRIBLE. We were one of the last parties seated and I assume we got the last of the food available. The crab was dried out and the shrimp had no taste. There was no desert left for a party of 6. The wait staff brought us 3 dried out plates from the buffet. Then of course, we were charged the full price of $29 per person. Being our first cruise and a very expensive one at that we expected the ship to be great, sparkling clean and a ton of fun. However, th ship was run down and it was being "upgraded" while we were sailing. They were replacing the carpet in our hallway during the cruise & we didn't think that was appropriate. The hallways are dingy and very small. A lot of the thresholds were loose and my husband would trip as he has mobility issues. The Princess lounge on deck 7 needed a deep cleaning and repairs. During a concert one of the panels one the front of the stage fell off. Read Less
Sail Date August 2018
We did the 7 day land & 7 day cruise & 3 day Vancouver Cruisetour! We did the land first so we could see the interior of Alaska first. The scenery is breathtaking!!! One of the highlights was taking the tour boat out of Homer. ... Read More
We did the 7 day land & 7 day cruise & 3 day Vancouver Cruisetour! We did the land first so we could see the interior of Alaska first. The scenery is breathtaking!!! One of the highlights was taking the tour boat out of Homer. Great scenery & saw a lot of wildlife. Saw glaciers up close & glacier calving up close & the scenery was OUTSTANDING. Our tour director on land was outstanding. He provided us with a lot of good information. I also would recommend that you get the land tour with the meal ticket included. It was well worth it. It was great going on the ship & going to Hubbard Glacier & Glacier Bay National Park. This is the cruise that you need to get a Balcony. We usually get inside cabin but the view on the Balcony was outstanding during this cruise & well worth the extra money! All the ports of call were really great. We extended our cruise with 3 days in Vancouver & Victoria Island. Butchart Gardens are outstanding!!! I wish we had more time. The hotel accommodations at the Empress Hotel on Victory Island & Westin Bayshore in Vancouver were really great. I would recommend the 3 day extension in Vancouver it is well worth it. I would recommend this Princess land/sea cruise to all my friends!!! Worth every penny!!! The VIEW is OUTSTANDING & Breath-taking!!! Read Less
Sail Date August 2018
3rd cruise on Princess, first in 11 years. Normally we go Royal but this was the only itinerary hitting both Hubbard Glacier and Glacier Bay. Bad weather. Fog out of Whittier which plagued us for 3 days. We only got a glimpse of Hubbard ... Read More
3rd cruise on Princess, first in 11 years. Normally we go Royal but this was the only itinerary hitting both Hubbard Glacier and Glacier Bay. Bad weather. Fog out of Whittier which plagued us for 3 days. We only got a glimpse of Hubbard before the cptn decided the conditions were too bad. Fog in Skagway which made our White Rail trip less scenic. Finally got OK weather in Juneau. Then rain in Ketchikan. Sun finally came out for our sea day to Vancouver. Ship isnt bad but has a few issues. A handrail in Princess Theater came off and almost sent an old man sprawling. Problem with water 1 day and they turned it off from 830 to noon. Some carpet got wet on promenade and we had a musty smell. Other than that it was ok. Ship was built for 2600. Now they pack on up to 3200. Feels crowded. Theater is too small. Not enough places to sit in common areas. Food was passable, though the menu was a bit fancy for our tastes. Entertainment was pretty good but not as good as what weve seen on Royal. For shore excursions - you get a lot of pressure to book in advance which we did. Bad idea. You can get these from vendors at port. And, if weather stinks, you dont lose your money. We blew 340 for an excursion in Ketchikan that should have been cancelled but was not. Balcony room a must. Read Less
Sail Date August 2018
It was a bucket list item - cruise/tour Alaska. Flew into Fairbanks at 2 am. Land toured down to Whittier. Then cruised from there to Vancouver. Princess took care of us from beginning to end, even got us from and to airports and ... Read More
It was a bucket list item - cruise/tour Alaska. Flew into Fairbanks at 2 am. Land toured down to Whittier. Then cruised from there to Vancouver. Princess took care of us from beginning to end, even got us from and to airports and excursions. My wife and I really enjoyed the experience and left thinking we will do Princess again. We were in cabin D115 and it was a nice view, steady ride. The dining was great, except for the much hyped Crown Grill, where the service was very slow. Save your money and stick to traditional dining - excellent! The entertainment on the ship was great, the comic on board stood out. We went to 2 of his shows! The enrichment activities were just a little boring but still worth it. The best excursion we did by far was ziplining in Talkeetna - highly recommend! We are already thinking of our next cruisetour. Maybe British Isles/Ireland/Iceland? Read Less
Sail Date July 2018
Love Alaska. The scenery is magnificent and the citizens are great. The weather in Anchorage was rainy and the first day at sea was also. As that was natural, it could hardly have been a negative for the cruise, but it could have been ... Read More
Love Alaska. The scenery is magnificent and the citizens are great. The weather in Anchorage was rainy and the first day at sea was also. As that was natural, it could hardly have been a negative for the cruise, but it could have been better, of course. Otherwise, great. The ships entertainment staff was excellent. The shows were at least as good as any we have ever seen in over 40 cruises on different ships and lines. The ship itself was attractive and not as gaudy as for instance Carnival ships. More traditional wood motifs and much more attractive to the eye than all of the chrome accents on some other ships. The dining rooms were very attractive and the wait staff was attentive and friendly. Princess (Coral) is an very well staffed and attractive ship. It seems I need a few more words to complete my review. This is added for meeting the requirements of the survey. Read Less
Sail Date July 2018
This is our third cruise on Princess. Our first was a round trip from Seattle to Skagway, second was a Panama Canal partial transit. This was a trip from Anchorage to Vancouver. It was a great experience. We took a longer ... Read More
This is our third cruise on Princess. Our first was a round trip from Seattle to Skagway, second was a Panama Canal partial transit. This was a trip from Anchorage to Vancouver. It was a great experience. We took a longer transfer/tour from Anchorage to Whittier (Anchorage Tours and Transfers, Half Day Sightseeing Tour). So on the route we got to stop several times for the views of Turnagain Arm and Beluga Point. Redoubt volcano was visible in the distance, which was cool. We saw a few mountain goats on the hillside. But just an easy, carefree transit. We arrived at the ship at about 5 and had no lines at all for boarding. There were 8 of us in a party. We were on the Lido deck, midship port. All the cabins were clean and we were tended to very well. The bed was comfy. I had plenty of hot water any time of day (I did have to override the water temp handle on the shower to allow for hotter water, which some people seemed to struggle with.) The room was quiet and comfortable. We skipped the internet package, but I did opt for AT&T Cellular at Sea, which worked ok for the few days we were totally out of range. But once we got within cell shot, it went away and I could never connect again for some reason. But that was AT&T, not Princess. We'll have a chat with them about that. We ate at Horizon court buffet and the main dining room on various nights. The vast majority of people were scrupulous about washing hands in the basins before entering the dining areas, and staff were present most of the time to encourage that. I saw no evidence of anyone being sick during our trip. I found the food in both venues to be very good overall, with a few misses. I found we were all better off if we paid attention to Virgil's menu recommendations! He knows his stuff. After the first night, he remembered I like a dry martini before dinner, so he would have it ready for me right away. And he and his coworker Ryan kept us filled and entertained each night. High praise for them. I also couldn't really understand some of the earlier comments about ship condition. There's some wear and tear, yeah, but I saw no water running anywhere, nor did I have "sewer smells" anywhere either. ?? No idea what that is referring to. The entertainment was fun, but a few passengers made it awkward for the rest of us by saving huge swaths of seats for their parties. Stupid, but it was a little entertaining watching them get cursed at repeatedly by people trying to find seats! lol. As far as the itinerary, Glacier Bay was very impressive, and the most memorable part of the trip. After a foggy day at Portage the day before, the captain worked hard to give us plenty of time at Margerie glacier, where we saw several incidents of calving, and listened to the constant cracking and explosions as the glacier moved forward. Lots of sea otters floating around as well, which was fun to watch for. Just a remarkable experience. Everyone loved it. On the sea days, I found good spots to sit by a large window, read a book and just watch the scenery go by. Service was quick and attentive. I had a few drinks during the day, and my nightly martini. Our total with tips was about $370. On the way to Skagway, we were accompanied by a humpback whale for a little while. The naturalist on board helped teach us how to spot them by the "blow", and sure enough the entire deck shouted and pointed as soon as one was spotted off the port side. We went on a non-Princess whale-watching excursion (Dolphin Jet Boat Tours) in Juneau and had another great time. Saw numerous whales over 2 hours and learned about their habits and personalities. Well worth the money. Ketchikan was a great place to stop for souvenirs. It was a beautiful sunny day and fun to just walk around. I had a beer in one of the little dive bars and chatted with a local about life there. I found people were friendly and funny. I would not hesitate to recommend this ship or itinerary to anyone. Read Less
Sail Date July 2018
Princess does not provide the best customer service. Alaska is beautiful, so highly recommend it as a destination. I just recommend you select a cruise line other than Princess. We have taken several cruises and have found other cruise ... Read More
Princess does not provide the best customer service. Alaska is beautiful, so highly recommend it as a destination. I just recommend you select a cruise line other than Princess. We have taken several cruises and have found other cruise lines to provide much better customer service. Food choices with Princess are very limited and most staff not very personable or customer service oriented. Particularly Guest Services staff and staff at the Excursions desk could really use some Customer Service training. Select a room with a balcony for sure. The views are unlike any other I have ever seen. The entertainment on this cruise was fabulous. Many choices to select from and all were quality performances. Princess could certainly rate much higher if they would provide better coffee and provide a few complimentary bottles of water. Could not believe after all the money we spent, they were going to charge us a fee to print our airline boarding passes. Will try another cruise line next time for sure! Read Less
Sail Date July 2018
This is a great trip! We were first time cruise takers and the Golden Princess cruise from Anchorage to Vancouver made an awesome first impression on us. The ship is clean, well run, and the staff is professional, courteous, friendly and ... Read More
This is a great trip! We were first time cruise takers and the Golden Princess cruise from Anchorage to Vancouver made an awesome first impression on us. The ship is clean, well run, and the staff is professional, courteous, friendly and extremely helpful. The sights of Hubbard Glacier and Glacier Bay are awesome!! The three ports of call (Skagway, Juneau, and Ketchikan) were fun and full of exciting and fun-filled shore excursions. We highly recommend this cruise!!! We also highly recommend that you stay in a room with a balcony. The first two days of the cruise are spent at sea viewing glaciers (Hubbard Glacier on day #1 and Glacier Bay on day #2). Being able to relax on your own deck and watch the glaciers is very enjoyable. Also, since the ship travels in an interior passage and not in the open waters, there is land on both sides of the cruise for you to scan with binoculars for the entire trip. The Alaskan cruise is very calm as there are no rough seas. Just do it and book an Alaksan cruise. You won't regret it! Read Less
Sail Date July 2018
Thought princess was #1 but the food was nothing good and ship decor was dated. Soda package was not worth price. Cheaper to buy individually. Must too inconvenient to greet a pop. Alaska was beautiful but better seen by land than shipni ... Read More
Thought princess was #1 but the food was nothing good and ship decor was dated. Soda package was not worth price. Cheaper to buy individually. Must too inconvenient to greet a pop. Alaska was beautiful but better seen by land than shipni think. Excursions thru princess were a rip off. Was rushed and not able to enjoy. Spoke to people that did ones not provide d by princess and they had much more fun. Staff was not the friendliest but there were a 1-2 that were. My kids love the youth program and had a great time there. Wheelchairs were hard to push around with the door partitions. One elevator was broke thebwhole week we were on ship. Spent a lot of time waiting for elevators. Buffet food was horrible. Dining room food was ok. Room service was not good. Bathroom dingy. Beds were comfy. Noise above our room was horrible as there was a kitchen or something above and carts rolling all hours. Art displays on our floor were so noisy moving paintings all the time and cause noise through the wall. Read Less
Sail Date July 2018
We took the southbound voyage from Whittier to Vancouver. Flying into Anchorage is a treat as you fly over snow capped mountains as far as the eye can see. The journey from Anchorage airport to the port town of Whittier is unique. Your ... Read More
We took the southbound voyage from Whittier to Vancouver. Flying into Anchorage is a treat as you fly over snow capped mountains as far as the eye can see. The journey from Anchorage airport to the port town of Whittier is unique. Your coach is given a "tunnel time", an exact time in which to enter the 2 1/2 mile tunnel that was blasted through the mountain near Whittier. It felt like this was an excursion unto itself. Warm and friendly staff on board the Island Princess and a comfortable number of fellow guests, coupled with breathtaking scenery and warm temps, made this a truly memorable Alaskan adventure for us. We cruised to the Hubbard Glacier along with the Margerie in Glacier Bay followed by the three traditional Alaskan ports, and then one more sea day, in this relaxing itinerary. We sat outside on the comfortable deck chairs as much as we could. After dinner we enjoyed three of Princess' current shows "Encore", "On the Bayou" and the newest "The Secret Silk". They were all Broadway calibre shows. Our comedian was Steve Moris of the Beach Boys and he was hilarious. Love the Voice of the Ocean finale also. Skaway is a self-contained, pioneer town that is ideal for exploring.We went gold panning at the Back Alley Rock Shop, an experience I would highly recommend especially if you have kids. In Juneau we went to a Husky summer camp and hung out with 160 huskies. We learnt about the Ididarod and went on a thrilling dog sled ride summer style, and held a couple of the pups. This was by far the highlight of our port stops. Then in Ketchikan we saw the Great Alaskan Lumberjack Show which is always a blast. Shopping for souvenirs and clothing is very good in Ketchikan. If I was to never see Alaska again, I feel that this is the perfect way for this unique state to leave a lasting impression. Read Less
Sail Date July 2018
Princess is a great ship, friendly staff, Clean and Balcony view was amazing. Dining had excellent food and the Wait staff made you feel like you were family. Entertainment was great- Music and shows were top notch! Everyone we ... Read More
Princess is a great ship, friendly staff, Clean and Balcony view was amazing. Dining had excellent food and the Wait staff made you feel like you were family. Entertainment was great- Music and shows were top notch! Everyone we traveled with LOVED the entertainment. Princess is seamless with ports, shore excursions and travel. This was a long awaited trip and was worth it! We saw so much wild life I could not believe it! From our balcony we saw Killer Whales, Sea lions, Glaciers, School of Dolphins and on shore we saw Fox, Hares, tons of Moose their babies, Prairie Dog aka Breakfast Burrito, Bald Eagles... even a Porcupine! I could keep going on and on... Exceptional trip. The Princess Star even had a kids discovery center on board, I didn't travel with kids but they sure looked like they were having a great time. The only thing negative I would say is that when you would go to the seminars or book massage or other services they would try to sell/push you products... 1st time was fine but after the it got to be annoying but I assume this happens on all cruise ships. I would still give them 5 stars and do it all over again! Read Less
Sail Date June 2018
Did land tour 3 days prior to the ship. Land tour was very busy the big event..Denali could not be seen, but a lot of other animals were seen and the scenery is breathtaking. Ship is older but everything worked fine the food was very ... Read More
Did land tour 3 days prior to the ship. Land tour was very busy the big event..Denali could not be seen, but a lot of other animals were seen and the scenery is breathtaking. Ship is older but everything worked fine the food was very good, as we all expected. The entertaiment in the theater was the singers and dancers and one man singer so nothing much but the entertainment around the ship was good, it just seemed that the entertaiment stopped too early. Casino was good to me, but the casino was pretty empty all the time, the bar at the casino had no TV, so no sports at the casino maybe this was the problem. The majority of the guests are over 55.. Room was fine and again - no towel animals, I keep expecting them, but to no avail..they are discontinued. The ports were great, July 4th in Juneau the parade was fun and entertaining. On the days at sea gong through the glacier the naturalist needed to be on the PA, heard some but not all. Read Less
Sail Date June 2018
Our 40th year in Alaska - so an Alaskan Cruise was a treat. Overall we had a great time! Alaska is such a beautiful place and cruising is a great way to see it although your time is short while visiting most places (even with the ... Read More
Our 40th year in Alaska - so an Alaskan Cruise was a treat. Overall we had a great time! Alaska is such a beautiful place and cruising is a great way to see it although your time is short while visiting most places (even with the midnight sun), so, pick your favorite and come back and stay a while. Overall, Princess did a great job with providing for our needs and we didn't experience any real problems. As a 3 time cruiser, I have given an average rating as I was a little disappointed with a few things which made the voyage less than expected. Those being the sewer smell, food quality (traditional dining) and specifically the sewage which had spilled from a pipe and onto the deck of our balcony which dried and was not cleaned up on the outer walls and under the honey-comb mat. It was gross. I spent very little time on the balcony because of this. What did we like the most...The Captain did a great job of getting us close to the glaciers, the party band, Oneway, was excellent, John the Cruise Director did a great job, good selection of foods at the Horizon buffet, the small group entertainment was fantastic and the production shows we all excellent especially British Invasion (all the music, costume and set changes, very well done). As a (local), we did take a few shore excursions and enjoyed them as much or more than most as with a state as big as Alaska, we don't always get to view what you can see on a cruise. We want to especially thank all the people who were there to serve us each day. The Princess employees did a fantastic job as each tried to do their best and their great service to us was noticed. Read Less
Sail Date June 2018
Arrived in Anchorage the day before the cruise and stayed at the Voyager Inn. Went to Simon and Seafort’s restaurant for lunch. Had the ½ crab sandwich and soup which was excellent. Walked into town and decided to take the Trolley ... Read More
Arrived in Anchorage the day before the cruise and stayed at the Voyager Inn. Went to Simon and Seafort’s restaurant for lunch. Had the ½ crab sandwich and soup which was excellent. Walked into town and decided to take the Trolley City tour which was ok. Had dinner at Fletcher’s restaurant in the Captain Cook hotel located across the street from the Voyager Inn. Took the Alaska Train the next morning from Anchorage to Whittier. Very nice train ride and very scenic. Recommend train over a bus ride. A moose got on the track and the train slowed down until he cleared. Train took us right next to the Star Princess The train also took our luggage from the train to the ship. Embarkation was smooth and fast. Had lunch in the buffet which was not crowded as it seemed that the train had some of the first passengers to board. We had early dining and the meals in the main dining room were quite good. We also had one specialty meal in the steakhouse which was also good. The nightly entertainment was excellent though I was surprised they did not have a comedian for any of the shows. We got good comfortable weather in Anchorage and through out the cruise. Hubbard Glacier and Glacier National Park views were excellent. Since we had cruise credit from Princess and our travel agent, we booked all our tours thru Princess. Enjoyed all of them. In Skagway, we did the Gold Panning, 40 degree below zero and Dog Sled demo tour. It was fun and we got to hold puppies and pet the sled dogs. In Juneau, we did Glacier Gardens, Macaulay Salmon Hatchery and Mendenhall Glacier tour. Highlight was when we were at the Hatchery a Bald Eagle flew right by us. In Ketchikan, we did the George Inlet Lodge crab pot tour and crab feast. The boat stopped offshore to view an eagle nest. The boat tour operator threw some herring into the water which got the eagles to come out, cruise over the boat and pick up the fish from the water. She also later pulled up a crab pot for a demo. Lastly, we had the absolute best all you can eat dungeness crab feast. Highly recommend. The Captain when addressing the passengers was entertaining and enthusiastic. The crew throughout the ship were friendly. Only negative was that the pizzeria and ice creamery closed at 10 pm. Debarkation in Vancouver wasn’t too bad. Read Less
Sail Date June 2018
First and last cruise. Casino was awful and they have not credited me for slot winnings. Casino was usually closed or very few passengers. Once, the crap table was only open on one end due to lack of dealers and players. Restrooms ... Read More
First and last cruise. Casino was awful and they have not credited me for slot winnings. Casino was usually closed or very few passengers. Once, the crap table was only open on one end due to lack of dealers and players. Restrooms were very hard to find and had a bad odor. The food was average at best. Small portions and very poorly presented. They nickel and dimes you on everything. Charged you for coffee and soft drinks. do not select Princess Cruises, very poor return for your money. Shore excursions were very expensive and short. Time in ports was very limited, usually 5 hours or so. Disembarkation in Vancouver was a zoo, with people running in every direction. The land portion was much better. Nicer rooms, better food and lots more time to see local attractions. Most of the cruise was offshore and nothing but open water to see. Read Less
Sail Date September 2017
This was my 3rd cruise to Alsaka, amnd the second one for our friends. We had a great time, the Star Princess is a lovely ship full of great staff and top notch service. For a late September cruise we had terific weather, only one day that ... Read More
This was my 3rd cruise to Alsaka, amnd the second one for our friends. We had a great time, the Star Princess is a lovely ship full of great staff and top notch service. For a late September cruise we had terific weather, only one day that had a little of rain in the morning but cleared up by noon. It was mostly sunny and temps in the mid 60's, we couldn't have asked for better weather. I think the highlight of the cruise was the sunny day in Glaicer Bay. We flew into Anchorage 3 days before the cruise, we did a day trip of the area and visited the Anchorage museum. We booked tickets on the Alaskan Railroad from Anchorage to Whitter where we boarded the ship. Embarktion went very smooth, but it seems to rain everytime we are in Whitter so it was a mad dash from the train to the terminal. In Skagway, we took the tour to the Klondike summit. Doug was a great tour guide and a wonderful story teller. Had some fog in the morning but it gave the drive a mystical feel. In Juneau, we booked the Mt Roberts tramway but didn't use it so it was refunded, we just ran out of time. We did go to the Salmon bake with our friends, what the description doesn't really tell you is that the area is beautiful, with a waterfall and a nice little hiking trail. The food was good and the entertainment was very enjoyable. just a fun afternoon. later we explored the town for a little while, unfourtunatly we had an early departure in Juneau all aboard at 330pm. We wished we could have had a few more hours there. In Ketchikan, we got off the ship and explored town in the morning, in the afternoon we took a walking tour to creek street, Joe Williams was a wonderfull Tlingit guide. We really enjoyed this tour. Disembarkation in Vancouver was a mess, 3 ships came in to Canada place that morning it was mass chaos in the terminal. Overall a wonder vacation, with good friends. saw lots of wild life, and will do this cruise agian in a few years. With Princes of course. Dinning was very good. We tried the Crown Grille for first time. It was very good but too much to eat, we had no room to try dessert. Otherwise food on Princess is always good. Read Less
Sail Date September 2017
We were a group of 5, 2 of which had never cruised before. Thought the ship was very nice, comfortable, no complaints. Service was all very good (from embarkation, dining, housekeeping, shore excursions, bars, shopping etc). Embarkation ... Read More
We were a group of 5, 2 of which had never cruised before. Thought the ship was very nice, comfortable, no complaints. Service was all very good (from embarkation, dining, housekeeping, shore excursions, bars, shopping etc). Embarkation was quick and our staterooms were ready by 1pm, luggage arrived a couple hours later. Disembarkation was fine, except the port of Vancouver is a chaotic nightmare unless you have a transfer pre arranged. If you are not off the ship first thing and plan independent transfers, prepare to wait up to 3 hours for a taxi. This is a fault of the port and city of Vancouver (really strange taxi laws and no Uber), not the cruise line. We didn't take in much of the entertainment (shows, comedian), but spent a few evenings in the bars listening to bands, recorded music and participating in trivia. We had anytime dining and never waited for a table and we usually dined between 6 and 7. Dining room service was very good. We were disappointed in the buffet, much of the time the food was cold and not particularly tasty. Sabitinis was amazing and well worth the additional charge. The light fare at the International Cafe is also quite good. Milkshakes by the pool were excellent. Pizza ws Ok, as well as the snack bar by the pool. Movies under the Stars was great, all curled up in blankets. Casino was fun, but I do wish it was not smoking all the time. We attended a couple of the port talks which were informative. Our excursions booked with Princess were good, albeit a little pricey. The Salmon Bake in Juneau is excellent as well as the White Pass Train ride. I would skip Jewel Garden in Skagway next time. The lunch served was terrible and really there is not much to see. Overall service on the ship was very good. There were no issues with cleanliness, our cabin was comfortable. Did not experience any plumbing issues and public washrooms were also very clean and seemed to always be in working order. We spent time (independently) pre cruise in Anchorage and Denali. Not much to do in Anchorage, but Denali was beautiful. We stayed at the Princess Wilderness Lodge. Accommodations were very comfortable. We did the 4 hour tour in Denali and I would recommend the 12 hour tour instead if you have the time. You see so much more. Also did rafting with the Denali River Rafters which was a blast. The guys are great. Drove to Talkeetna and walked around there for a bit. Also drove to Seward and Girdwood (just outside Anchorage). The tram ride at Alyeska Ski Resort is well worth it. Glacier Bay and Hubbards glacier scenic cruising was beautiful. We didn't see much of Whittier as it was very heavy rain. Skagway is really neat town, as well as Juneau. Ketchikan is also very nice. We enjoyed all the ports. Vancouver we did independently. I would love to do this trip again. The scenic cruising was amazing as were the ports. Overall a successful cruise for us. Read Less
Sail Date September 2017
My wife took four years to talk me into this cruise as we holiday in July, August which is the middle of the New Zealand winter when Auckland is a sea of mud. I like to go somewhere warm like Hawaii or Vancouver. As it turned out Alaska ... Read More
My wife took four years to talk me into this cruise as we holiday in July, August which is the middle of the New Zealand winter when Auckland is a sea of mud. I like to go somewhere warm like Hawaii or Vancouver. As it turned out Alaska was beautiful. We had perfect weather the whole trip. As far as the Star Princess was concerned I have to take my hat off to the Yanks as the organisation was first class. Every effort was made to make the holiday as enjoyable as possible. The ship was spotless and well fitted out.The crew went out of their way to be friendly and helpful. The food was incredible, even Barramundi (an Australian fresh water fish) and orange roughy (New Zealand deep water fish) on the menu. We could even get meat pies onboard. The stage shows were world class. Two or three a night or we could go to a bar and listen to a pianist singing Neil Diamond. Free pizza and ice cream each day and a selection of pastry you could put on half a kilo just looking at. The only niggle was on the two formal nights not every one made the effort to dress up. Most did but some let the side down. They should have been handed a tie to get the message across. The ship hove too for several hours so we could watch a glacier calving. The crew used a jet boat to bring a large block of ice onboard and were handing out chunks of ice to the American passengers to take home as a souvenir. I think some tried too. Overall was very impressed with the Princess line and am planning a cruise from New York to Quebec next year. Read Less
Sail Date September 2017
I arrived in Fairbanks and was excited to take the well planned and educational excursions there and in Denali. The 9.5 hour train trip was beautiful and a great way to meet more new friends! The cruise ship was well appointed, the ... Read More
I arrived in Fairbanks and was excited to take the well planned and educational excursions there and in Denali. The 9.5 hour train trip was beautiful and a great way to meet more new friends! The cruise ship was well appointed, the staff was very good, and the onboard ensemble entertainment was exceptional, as was the set and lighting of each program! The ports we visited were good and the weather was phenomenal - sun almost every day, very uncommon for this time of year, and the excursions were well planned. We were unable to visit Skagway directly due to a landslide which took out the dock we would have used. People with excursions were credited for the cost of the ferry to/from Haines where we docked. I was delighted to be able to visit Haines, as I had not yet been there (this was my 4th Alaskan cruise) so was very happy to tour the town using the local shuttle, do a walking tour of the first Army fort in Alaska, and also add an excursion to Chilkoot Lake on a pontoon with a very knowledgeable guide! I also got pictures of a bear, salmon, an eagle, and beautiful waterfalls. However, there was a serious outbreak of a respiratory virus which spread through the ship, with many people restricted to their cabins and at least 2 people taken to hospitals. At no time did I see staff cleaning banisters, door knobs, elevator buttons, etc .(common illness prevention tasks!!!), or providing masks for healthy or unhealthy people on board for safety's sake! I had a great oceanview cabin with a wonderful stewardess who took good care of me! I would definitely take this trip again! Read Less
Sail Date September 2017
Booked 2 mini-suites thru travel agent. We also did the land portion in Fairbanks. Excellent sight-seeing and food/drink service on the Princess train to Whittier. Good balcony spaces (port side - land view headed south) and comfy beds. ... Read More
Booked 2 mini-suites thru travel agent. We also did the land portion in Fairbanks. Excellent sight-seeing and food/drink service on the Princess train to Whittier. Good balcony spaces (port side - land view headed south) and comfy beds. Food and entertainment onboard decent but didn't sample all possibilities. "Sanctuary" section highly recommended - free, but book onboard for luxury AM or PM service. Most excursions seemed over-priced. I'd recommend booking your own, particularly for active options like cycling, kayaking, etc. We were particularly disappointed in the Ketchikan "Wildlife & Crab Fest" - just a quick boat ride to pull a trap and casual frozen crab leg lunch for $169 each. The Juneau all-day excursion to the Mendenhall glacier and whale watch left no shopping time in town, but excellent boat trip to see seals, whales, eagles and otters - highly recommended. The Skagway stop was bused from Haines (about 10 miles west) due to rock slide at Skagway port. Read Less
Sail Date September 2017
The food was never warm and not very good. Our steward was very friendly. The ship itself was not the cleaness. Poor entertainment 2 nights were ok. Not much to really do as we had sailed on Royal Caribbien and it was clean, good ... Read More
The food was never warm and not very good. Our steward was very friendly. The ship itself was not the cleaness. Poor entertainment 2 nights were ok. Not much to really do as we had sailed on Royal Caribbien and it was clean, good food, and great entertainment.. We loved Alaska but the ground tour the food was very expensive. If recommending a cruise line to Alaska I would not recommend Princess.... The people were friendly and the staff was also friendly. Princess has a monopoly on most of the restaurants were very expensive on land. On the morning of disembarkation tried to order room service for coffee and it was closed of all mornings, I loved Alaska and several friends have ask if we would recommend Princess? Our answer was no. two nights of entertainments were good but 2 out of 7 is not good. I recommend you review our concerns Read Less
Sail Date September 2017

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