3 Rostock (Warnemunde) Repositioning Cruise Reviews

This Ship is nice and well maintained. There always seemed to be someone out painting on the top decks and i never did see garbage or any dirty dishes about. WARNING: We did have a huge setback however with Princess deciding to be the ... Read More
This Ship is nice and well maintained. There always seemed to be someone out painting on the top decks and i never did see garbage or any dirty dishes about. WARNING: We did have a huge setback however with Princess deciding to be the first ship to hook up to shore power in Norway. This caused our ship to have a power outage and fry some of the ships systems. As such we did not leave port until late, which caused our travel time to Scotland to be extensive. We where unable to do our excursion in Scottland that we book with Princess, who did not offer much assistance to rebook, often advising "sorry we are full" as we where not one of the first people to rebook. You would assume that since our tour bus was booked for our excursion, there would be enough busses to book the shorter excursions. PowerCon of Denmark supplied the equipment for the shore power which caused the power outage. Hopefully they fix this in the future, but be warned that if your ship decides to hook up to the power there, you may not be leaving on time and arriving at your next port. With regards to the fitness centre, although it is a nice gym they have set up, the classes that go on for Spin/TRX...etc in the smaller room are not advertised or talked about. You may have to ask to sign up for these classes??? not sure, but would even pay extra to do some of these activities. I do have to say though, the Service we ecountered on this ship was AMAZING. We had amazing staff and service the entire time. Dining was always available and we had pretty much no wait times. The buffet had great option for everyone and lots of vegetables to keep it healthy. We had no problem getting a table in any dining room at any time, but noticed temperature of the mains coming out was always room temperature (not hot or cold, but warmish). Some nights had great choices and some nights had nothing that we wanted, but there was always something upstairs. We did several "upgraded" dinning nights. The Crown grill was the best choice, with us going back several times (where are you going to get a huge steak for $29 back home?) and always having a great experience. That being said, we did the Chef’s Table Lumiere, which turned out to be a bit of a disappointment on the food side. The tour was amazing and the app's in the kitchen where good, but the actual sit down meal left alot to be desired. I would have used the money to go back to the Crown Grill again instead. Read Less
Sail Date August 2018
This was our first time on NCL. We have taken approximately 15 cruises, 10 of which have been over 10 days and sailed to a variety of ports in Europe and the Mediterranean. My husband & I picked NCL since it went to places we had not ... Read More
This was our first time on NCL. We have taken approximately 15 cruises, 10 of which have been over 10 days and sailed to a variety of ports in Europe and the Mediterranean. My husband & I picked NCL since it went to places we had not been in the Baltic. NCL was very reasonably priced, so that gave us more time to spend in Europe pre & post cruise. Our poor experience started before the cruise when we decided to try to upgrade to a suite. The process is very poorly run (need to bid on the cabin instead of paying an upgrade fee) and then you are not informed if you have the suite until a day or 2 before it embarks. In my opinion, this is the beginning of NCL's trying to make a few extra bucks, instead of taking care of their passengers. We had purchased the Ultimate Beverage Package. I went to get a bottle of water and was told that bottled water is not covered under this package (neither is orange juice, btw). Can you believe it? I can get a $14 cocktail, but cannot get a bottle of water. I was then offered to buy an additional package for water, which I declined. We always bring wine on board & had called NCL for their policies before leaving for Europe. We were never told that we had to present the wine separate from our luggage & pay the corkage up front. We waited on our luggage for quite some time after getting to our room and finally our steward went to check on it. The desk was holding our luggage, but did not tell us or leave a message, until we came down and paid the corkage fee (normally you pay this at the restaurant). We have no issue with the corkage fee (done this many times), but the communication is not good. Next, NCL overcharges for the excursions into St. Petersburg, Russia since they know everyone needs a visa and is basically stuck on the ship without one. Our excursions just for St. Petersburg were over $800, yes we did try to find less expensive ones, but of course those were not available. Yes, we tried to book them earlier, but the excursion desk was closed much of the time, the kiosk's throughout the ship did not work, and the system to book in the room for excursions was not working. We enjoy eating at the specialty restaurants, but the service was below par compared to other lines. Eating at the buffet was a lesson in how rude and pushy people can be and I did not feel it was well organized. The organization to get people off the ship in Russia was not well thought out. We waited in the customs line for 2 hours the first day because all of the excursions were scheduled at approximately the same time. The photo packages were very expensive and limited. NCL charges automatic 18% gratuity on drinks/service/restaurants. Several other nit picky things (fitness center small for the size of ship) but bottom line, my husband & I felt that NCL gets you on the ship, then gets in your pocket with constant up-charges and does not deliver with a level of service equal to those charges. We will pay more upfront next time and avoid NCL. Read Less
Sail Date September 2017
I was on the repositioning cruise from Copenhagen to Genoa. Somewhere off the coast of Portugal I slipped and broke my leg. Purely an accident. The problem came, though, when the Dr. insisted it was unnecessary to do an x-ray and said ... Read More
I was on the repositioning cruise from Copenhagen to Genoa. Somewhere off the coast of Portugal I slipped and broke my leg. Purely an accident. The problem came, though, when the Dr. insisted it was unnecessary to do an x-ray and said my ankle was sprained. I said it was more than that. He said it wasn't and sent me to my cabin. I had to step up on my leg to get into the bathroom. I complained to the Dr. about it but was told it was fine and to take an Ibuprofen. The Dr. saw me the next day (he would only see me after we left Barcelona, rather than before or during the day). He reiterated it was just sprained and implied I was being a baby because I complained that it was more than a sprain. During the time I was confined to my cabin my meals were brought to me, at no charge. Each meal (3 times a day) was boiled chicken breast and plain white rice. I asked for water and was told I couldn't use my pre-paid coupons for water and would have to be charged for it, since I wasn't getting it from either a bar or restaurant. I insisted that when we arrived in Genoa I be taken to the hospital. The medical dept. arranged for a taxi to take me. I was taken to a private clinic where an xray showed my leg was broken. I was put back into a taxi and taken to the emergency room of the public hospital. They confirmed that my leg was broken and that I needed surgery. I had surgery, spent a week in an Italian hospital and flew home. Since then I've contacted MSC over a dozen times. Even though I've been promised return calls with an offer of resolution, it has never happened. I've emailed them documentation. No response. I was told they had to talk personally to the Chairman of the Board to resolve the situation. All I was asking for was the reimbursement of the medical fees I was charged onboard the ship. Prior to the incident, the cruise was ok but not great. On a par with Carnival. But their handling of my medical emergency is inexcusable. Read Less
Sail Date September 2017

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