23 Rostock (Warnemunde) Family Cruise Reviews

The restaurant staff very professional and well trained. Out cabine room was superficial clean every day lots of dust and the bedsheets not changed for the entire week. The excursion staff lack of knowledge and very rude not happy to offer ... Read More
The restaurant staff very professional and well trained. Out cabine room was superficial clean every day lots of dust and the bedsheets not changed for the entire week. The excursion staff lack of knowledge and very rude not happy to offer any excursions in English unless is just downtown were we can go by ourselves. We we looking forward to have a nice hiking and engage with nature but NOT POSSIBLE NOT POSSIBLE. When we book the excursion there was nowhere mentioned that they don’t have a English guide available not the necessary number of people needed so the tour can be offer. The excursion assistant manager poor poor quality of service and very disrespectful. I wasn’t expected to have such a unprofessional staff.They absolutely were so rude that I will never try a cruise with this company and I will let everyone know about my terrible experience on the ship. It almost felt that staff were angry when speaking to them in English. They don’t have the urge to offer quality service as you seen been advertised. Read Less
Sail Date August 2019
We did the Mediterranean on this ship a few years ago and we enjoyed returning to this beautiful ship. The food on Princess in my opinion is a cut above many other lines but I did notice a slight change in quality on the many beef dishes. ... Read More
We did the Mediterranean on this ship a few years ago and we enjoyed returning to this beautiful ship. The food on Princess in my opinion is a cut above many other lines but I did notice a slight change in quality on the many beef dishes. Still very good though. The medallion program is very convenient, however, there seems to still be some bugs to be worked out on the Ocean compass and now apps. Harder than necessary to connect and sign in. When working though they are a nice add. Entertainment was above average for the most part. The ports of call on this cruise were Warnemunde Germany, Oslo Norway, Copenhagen Denmark, Stockholm Sweden, Helsinki Finland, St Petersburg Russia, (2 days), and Tallinn Estonia. Beware of the pick pocket problem in all of these ports. The tour guides repeatedly warn of them and there are signs in tourist attractions also warning. We had a elderly lady have her purse with passports and cash stolen at a cafe in Stockholm. There are only 3 sea days on the itinerary so by the end you will have to catch up on some sleep. Read Less
Sail Date July 2019
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand ... Read More
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand something of the people and the things we were seeing. The ship is large, but never felt crowded. We sailed with my energetic ten year old granddaughter. She wanted to swim every day and had never been to a buffet before! She did not want to participate in any of the youth programs on the ship. Food on the cruise was uniformly excellent. Wee had anytime Club dining as Suite passengers and the food, service etc was excellent. We ate lunch either onshore or the buffet. Breakfast is in Sabatini's for Suite passengers, and one can order whatever one wants. Since very few are there the service is excellent. We only went to two shows, one was good and the other was excellent. All in all a very nice experience. Read Less
Sail Date July 2019
Our 3-generation family group of 6 enjoyed our weeklong Baltic cruise. We chose this sailing primarily for the combination of itinerary and cost and were not disappointed. We usually travel independently and found embarkation in ... Read More
Our 3-generation family group of 6 enjoyed our weeklong Baltic cruise. We chose this sailing primarily for the combination of itinerary and cost and were not disappointed. We usually travel independently and found embarkation in Warnemunde easy with the local train station a short walk from the modern Port facility. With the exception of St. Petersburg, where a visa is required, we found the ports (Stockholm, Helsinki, Copenhagen) easy to navigate on our own. In St. Petersburg, we booked a small group day tour with TJ Travel and were very pleased by how much we were able to see in a single day. We had no difficulty getting through Passport control with the provided tickets or finding the tour guide once in the port facility. Since only 2 of our group had cruise once 20 years ago, there were not many expectations and no one was disappointed. The balcony cabins were as large as the European hotel room we stayed in before the cruise, was always clean, and the kids found the double trundle sofa comfortable. After spending the day in some of the highest cost cities in Europe we loved coming back to the all you could eat buffet. We saved precious sightseeing time and dollars by only stopping for quick bites while in port. We really enjoyed our main dining room waitstaff (Juan Pablo and John) and looked forward to an enjoyable dinner each evening. We do not have recent comparison with other cruise lines, but everyone including the kids found something they enjoyed every night. After dinner, we attended at least the beginning of the nightly show, and some were better received by our family than others. The special acts (acrobats, contortionists) were big hits but the general dance numbers not as much of an interest. The lack of dialogue was not a concern for us, and we did not mind the variety of languages or being in a minority of Americans. MSC hosted a complimentary Independence Day reception for all American passengers on the evening of July 4th, and it was a nice gesture with free cocktails and entertainment. Our son who is 7 enjoyed the kids club, while our daughter who is 11 fell at the top of the same age group range and usually enjoyed staying with us instead. In general, staff members we encountered spoke English sufficiently to at least communicate basics and many were fluent. Some of the staff were amazing with their ability to switch between 6 languages seamlessly. We were able to feel like we were fully in Europe for the week but had no difficulty communicating. We would not hesitate to cruise with MSC again. Read Less
Sail Date June 2019
When I booked the cruise, I selected the Berlin embarkation port. I did not realize that most passengers started in Copenhagen. The fact that we were on leg “c” of the cruise detracted from the overall cruise experience. (1) We were ... Read More
When I booked the cruise, I selected the Berlin embarkation port. I did not realize that most passengers started in Copenhagen. The fact that we were on leg “c” of the cruise detracted from the overall cruise experience. (1) We were cut off from tour excursions 12 days before the cruise (not 5 as published online) because, according to Princess customer support “our cruise” window had closed, referring to the cruise that started 9 days before ours. We would have to adjust tours once we got on the ship; (2) When we got on the ship and went to the tour desk, we were told we had to wait until after we arrived in Copenhagen when “our cruise” started (a different cruise that started on Day 4 of ours); (3) We felt as though we were joining a cruise already in progress, no welcome party, incomplete information (we could only get port information through Oslo until after we picked up new passengers in Copenhagen) and leftover seating (explained later) in the dining room. The one positive is that onboarding was an absolute breeze since we were the only ones in the little tent! The staff warmly greeted us and seemed to know we were coming! On the flip side, it was a tad annoying when we were disembarking in Copenhagen (only our 2nd port) and staff was telling us to have a nice trip home. :( At least I didn't get disembarkation instructions on day 2 of the cruise like one of my family members. I was unsatisfied with the dining situation. We requested and reserved a dining time in the Allegro Dining Room and intentionally chose a close cabin due to my mother’s mobility issues. When we arrived, we were notified that we had been moved to a different less convenient dining room. What made it even more disappointing was that the staff in our dining room were only prepared for anytime diners and kept telling us to get in line. On two nights, our table was given away and one night we had completely different wait staff. Dinner generally took two hours (how many rolls can you eat?). The food was hit or miss - some nights spectacular and other nights like bad leftovers. The dishes were almost always over salted. There was no enforcement of dress code. Why ask me to use suitcase space for formalwear if people can wear blue jeans on formal night? I usually avoid the buffet because I'm cautious about germs onboard. The Princess staff enforced excellent hygience protocols and the food choice was impressive. However, the buffet was a nightmare of overcrowded lines and inadequate seating. Once you did secure a table, the juice and coffee service was excellent. The mobile apps are a mess. Why does it require 3-5 apps for basic functions? Also, they are glitchy. My family was continually dropped. The way finder feature was nice, especially since we were a party of 6, always looking for someone. It would have been fantastic, had everyone been able to stay on the app. Ship - Beautiful, clean and new. I loved the skywalk. My biggest complaint is the slowness of the elevators. At midship, the elevators have 3 independent cycles causing people to call the elevator from all 3 options. The result in that the elevators stop on floors unnecessarily. Since many of the main decks are not accessible from the aft (without going up and down), this was a real problem for our family member in a wheelchair. Cabin - The bed was HARD! It was so hard, I had to get up in the middle of the night, walk around and take lots of Alleve. The cabin steward was fantastic and kept the room spotless. Loved the flat screen TV and generous bathroom (by cruise ship standards). The Medallion technology was slow and glitchy but I loved being able to take care of all my check-in before I left home. In general, great idea - poor execution. Entertainment - Enjoyed the evening shows. They were a lot of fun. Shopping was very reasonable. I had one spa treatment and it was quite nice until I got the hard product sell at the end. Ports - Fantastic!! I loved every single one and left craving more time in each. We mostly booked private tours but the one Princess tour was smooth and worry free. My favorite port was Tallinn. Also, Princess does a great job at providing information about each upcoming port. This was our third cruise with Princess (Alaska - soso, UK - fabulous). We aren't done with this cruiseline but are definitely looking at other cruising options. Despite my criticisms, we still had a wonderful vacation. Read Less
Sail Date June 2019
We chose this Cruise Trip to North Europe, as this covers four stops in Western Norway, besides Copenhagen and Goteburg in Sweden. This was our second trip on Costa Ship. Very happy with their Itinerary, since main attraction was to ... Read More
We chose this Cruise Trip to North Europe, as this covers four stops in Western Norway, besides Copenhagen and Goteburg in Sweden. This was our second trip on Costa Ship. Very happy with their Itinerary, since main attraction was to visit Norwegian Fjords. Vast variety of food and comparatively far better Entertainment compared to others. Overall a great experience and Value for money. One suggestion for those Taking this Cruise at Warnemunde Germany. Warnemunde is nearly 2 to 4 hours by Train or Coach from Hamburg or Berlin. For individual/ group travelers, who not taking direct Private Taxi/ Car from Hamburg or Berlin to Cruise centre, the better way is to Embark on this Cruise at Copenhagen. This will avoid all the hassles of getting to Warnemunde from Hamburg or Berlin One suggestion for Costa: Being an Italian liner, there should be some free Pizza and Ice cream stations. They have Shore Excursions for different language groups. At Norway ports, private excursions to Fjords are available at cheaper prices. Read Less
Sail Date June 2019
I would like to give my honest review of the Baltic cruise on the MSC Poesia. We started our cruise in Warnemunde. We spent the night before the cruise in Rostock, Germany. It was a nice town with a strip of shops and colorful houses. ... Read More
I would like to give my honest review of the Baltic cruise on the MSC Poesia. We started our cruise in Warnemunde. We spent the night before the cruise in Rostock, Germany. It was a nice town with a strip of shops and colorful houses. In the morning we made the short drive to Warnemunde. I had purchased parking at Easy Parken for 96 euros for the cruise. It was a breeze. The workers were friendly and delivered us to the ship. The embarkment process was easy. We received our cards and went to our room. It looks like most of the rooms have balconies. I would highly recommend having a balcony. We sat out at some of the ports and enjoyed watching the water. Our cabin steward did a great job keeping our room looking good. The ports were all good. I recommend taking Uber to get from Glyndia to Gdansk which is a beautiful city. Klaipeda is a bit small and doesn't offer much. It does have a good market with local crafts and lots of amber for what I believe was a good price. I wish I had bought more. It is within walking distance of the port. Riga was nicer and bigger. We walked from the ship and tours are offered for 12 euros outside of the House of the Black Heads. Tallin was within walking distance of the port and was a lovely medieval city. We enjoyed walking around the town. There are many restaurants to enjoy lunch and many shops and a market. The prices were good for woolen goods and linen things. St. Petersburg was great! Helsinki, Stockholm and Copenhagen needed transportation to the city, but Hop on Hop Buses were waiting at the terminal. The service in the dining rooms was good but we felt the food could be better. The drink prices were reasonable. Overall, we had a great time! Read Less
Sail Date April 2019
Before I start my review, I’d like to share a little background about myself. I was born in Germany and lived there until I was 21, so I am well familiar with European customs etc. My husband and I enjoy cruising. We have sailed on ... Read More
Before I start my review, I’d like to share a little background about myself. I was born in Germany and lived there until I was 21, so I am well familiar with European customs etc. My husband and I enjoy cruising. We have sailed on Royal, Disney, Carnival, Celebrity and Norwegian. We chose the 7-Day Northern European Cruise on MSC Opera because of itinerary and price. Embarkation and Disembarkation Easy, fast and comfortable. We enjoyed having beverages available when getting on the ship. The MSC tents and flags were a cute touch. Cabin Compact and very clean. Our interior cabin was located on the 14th floor. Very convenient to the pool and bar area. Cabin service was done in the mornings and evenings. Our steward did a wonderful job. Storage space was just enough. Luggage could be stored under the bed. The shower is very compact and might not be comfortable for larger guests. Shower gel and Shampoo are available in the shower. In-Room-Dining We opted for the Fantastica Experience, which includes complimentary In-Room-Dining. We ordered coffee, croissants and juice every morning. All was delivered on time and fresh & delicious. Breakfast We truly enjoyed breakfast in the Main Dining Room every day. In addition to a menu, which features the same items daily (eggs benedict, pancakes, waffles etc.) there is also a buffet. The buffet features the best bread selection we have encountered at sea, European breakfast meats and cheeses, fresh fruit etc. On the hot side there is a omelet station, a daily selection of potatoes, sausages and scrambled eggs. Coffee is being served at the table. At times coffee service can be a little slow. In addition to the Main Dining Room, breakfast is also offered at the buffet, plus there is a gluten free option in one of the coffee bars. Nice touch. Lunch For lunch we stuck with the buffet. There was always a wide selection of dishes available catering to the multicultural guests on this sailing. A variety of burgers and pizzas were offered as well. The salad bar was just wonderful and we also enjoyed the pre-made delicious little sandwiches. We found the food to be tasty and fresh. Beverage service was once again a little slow. Dinner We loved our daily dinner experience, which was truly European. Our service team was very friendly and efficient. By dinner night #2 they already had our drinks waiting for us. Water service is included if you booked your cruise through the US. Otherwise you will have to purchase drinks, including water, coffee or tea. The food selection changed daily and was always interesting and delicious. Definitely not what you would find on American lines. Dishes included lamb, veal and of course pasta and risotto. Bread was once again outstanding, so were the desserts. Dinner is a very relaxed affair, so expect to dine for 2+ hours. Families and friends gathered over food, wine and cocktails and truly seemed to enjoy themselves. So did we. Note that beer and wine are available in the dining room. If you prefer a cocktail, make sure to bring it with you. Bar Service Here things get a little interesting. Bar orders need to be placed with the cocktail waiters, not the bartenders. We wish we would have known this from the beginning. The moment we figured this out it was easy. Cocktails were well presented, tasty and appropriately strong. All coffees were wonderful. The wine and beer selection was nice and of great quality and value. We loved the little nibbles, like chips, nuts or olives, which were served alongside our beverages. Very nice, high end touch. Entertainment We were thrilled not to be bombarded with the Electric Slide, Hip Hop etc. on a daily basis. Pool music was more chill. There were daily games in the morning hours. For the rest of the day guests were able to entertain themselves. No hairy chest contests etc. What a relief! Daily shows were Vegas style and consisted of dancers, acrobats and singers. They were very enjoyable and always had one or two breathtaking moments. Think upscale variety show. Live music was offered in all lounges. Genres definitely catered to music popular in the 80s in Europe. It would have been nice if one of the lounges would have offered a little fresher take on music. The disco is a beautiful space, but was visited very little. Spa Only disappointment of the trip. Appointments cannot be made pre-cruise, so we made one the moment we got on the ship. The spa doctor seemed a little flighty and actual made our appointment for the wrong date. When we showed for the appointment we thought we had, we were told it was not available. The staff tried to help and was able to get us in for an hour later. When we showed back up our couples massage room was given away by accident. Again, the staff tried to help and was able to create a make shift space for us. The massages were good and the staff was nice, but after the initial experience it was hard to relax. We will not use MSC Spa services again. Overall We would go back on a MSC Cruise in a heartbeat. (we are actually already booked for one to go to Cuba this December.) If you enjoy a true European experience, with people from all over the world, this might be the right fit for you. If you are expecting to find the same as on Carnival, Royal etc. you will probably be disappointed and frustrated, as food, beverages, entertainment and service are different and you will not be surrounded by English speakers at all times. We found the MSC Orchestra to be in top shape. It was very clean and well maintained. The pool deck, including pools, was deep cleaned almost every night. Hopefully this review is helpful to some. We are looking forward to our next adventure on MSC. Read Less
Sail Date August 2018
We were travelling in family with 1 young children. On this cruise we embark in Rodstock, Germany. The ship was found not as sumptuous or practical as Royal Caribbean ships but has interesting water park (this was our selling point). ... Read More
We were travelling in family with 1 young children. On this cruise we embark in Rodstock, Germany. The ship was found not as sumptuous or practical as Royal Caribbean ships but has interesting water park (this was our selling point). By the way the minimum height for the water slides is 40 inches except for the free-fall for which it is 48 inches (unlike advertise on their web-site). For the free fall there is also a minimum weight of 45 kilograms. We were given a noisy cabin (above theatre) for a family with young kid. Following constant complaints it took 3 days before the customer service offer us to change to an equivalent room. They finally moved us to a noisier room that was left from his previous occupant due to noise issues with the adjacent room. Casino areas and surrounding was badly smelling cigarette. Uneven dining service (from bad to good). Waiters did not accelerate the services for our kid. We had cold food on some occasions. We found the service generally correct, but not to Royal Caribbean level. Shore excursions were poor due to quality of the guides and programs. The Copenhagen excursion was too fast with no time to have any visit. Would not go again or recommend Norwegian. Read Less
Sail Date August 2018
I took my adult children on cruise to see the Baltic area. This was our second Norwegian Cruise and we really enjoyed it. Getting onto the ship was easy. The majority of people get on at Copenhagen, which I recommend doing over ... Read More
I took my adult children on cruise to see the Baltic area. This was our second Norwegian Cruise and we really enjoyed it. Getting onto the ship was easy. The majority of people get on at Copenhagen, which I recommend doing over warnemunde. The people getting on at warnemunde seem to be forgotten about and no special sailaway activities. There is plenty to do into the wee hours of the morning or you can choose to do nothing and enjoy relaxation. The shows were entertaining. With nealy 4000 people on ship very few times did it seem crowded. The buffet was excellent and very good variety for evening meals. Also Wasabi sushi bar was good. We didn’t do the dining plan do we stayed to the complementary eating which served us fine. The waitstaff and room stewards were friendly and helpful. If you really want to get away from people and have your own jacuzzi/bar check out the Vibe... recommend to pay by day and Not entire week. We enjoyed the ice bar - it’s tiny but fun. Dress warm before going in! They give you a cover but it’s still cold!! Really research your excursions if booking thru the ship. For us doing the old town in Estonia was perfect. There’s not much else to see so spend your time in old town. I’d recommend the 2 day best of St. Petersburg. If you book the excursion thru the ship your first off the shop and don’t have to wait in insanely long immigration lines. Our tour guide was wonderful and very informative about her country. Finland Sweden and Denmark I don’t recommend the boats excursions. Get a city map, arrange drop off in town center and explore on own. In Sweden the port is about 45 min from Stockholm so a transport is needed. Stockholm was so packed with people and buses we were hearded like cattle, guide was awful, rushed, and saw very little - Best of Stockholm. Book an excursion on water and see sites that way. And when sailing up to Copenhagen ... watch for the bridge you’ll sail under watch for the porpoises that come up near the ship. Read Less
Sail Date July 2018
The ship does not disappoint. The staff is incredible and the amenities are top notch. Our itinerary was great! The concierge and butler service made us feel like royalty. We had goodies in our room waiting for us every day! Our room was ... Read More
The ship does not disappoint. The staff is incredible and the amenities are top notch. Our itinerary was great! The concierge and butler service made us feel like royalty. We had goodies in our room waiting for us every day! Our room was spotless every time we walked out, even if just for a moment! We really loved eating at all of the specialty restaurants, especially Cagneys! The ports were great and we had never been to any of them. We were very glad to get to see such unique places without having to travel by rail or air to get to them. Literally every member of the staff went out of their way for us constantly with a big smile. The ship has things to do for people of all ages and interests. It is a great way to spend time with family. We sure hope to be back soon! Read Less
Sail Date July 2018
Service was great ! Staff very nice and fun. Restaurants a good variety, maybe a bit more of another kind of food....the food was very good most of the time. The Tastings (whiskey, martini, etc) were soooooooooo much fun you need to ... Read More
Service was great ! Staff very nice and fun. Restaurants a good variety, maybe a bit more of another kind of food....the food was very good most of the time. The Tastings (whiskey, martini, etc) were soooooooooo much fun you need to try it ! The shows were lots of fun, specially the magic show and the broadway show "Rock of Ages". Karaoke every night and the live music were awesome ! I got the chance to participate in the Dance Battle competition and won, it was lots of fun and very well done. If you have the chance to participate please do it. Everything is was great, wonderful experience, the only thing i would say is that, i still think the drinks shouldn't be that expensive in general and also the wifi there should be a way to include it in the price of the room or it shouldnt be that expensive either. Read Less
Sail Date June 2018
We love Norwegian and always sail with them. We love the destinations, price, and cleanliness of their ships. So we were a little shocked with the Breakaway. It started off bad by the staff losing our luggage. Lucky before we left they ... Read More
We love Norwegian and always sail with them. We love the destinations, price, and cleanliness of their ships. So we were a little shocked with the Breakaway. It started off bad by the staff losing our luggage. Lucky before we left they found it still on shore 6 hours after we had boarded. They did not even apologize. One of the crew had set it aside and forgotten about it. The layout was horrible. The casinos were in the open. You could not go anywhere without the smell of smoke. (Or maybe we had a lot of smokers on our trip,but it was bad). There were lines at every restaurant and elevator. You could not even find a table at the buffet. The buffet seemed the same size as the one on the Spirit ship which holds half as many people as the Breakaway. My children loved the slides and ropes course. We found the staff to be happy but not always able to answer our questions. It was as if this was their first time on the ship as well. Nic the steward that cleaned our room was amazing. Everything was clean which was amazing for how many people were on that ship. Once again the destinations were amazing the main reason we travel with Norwegian. They go to cool places and make it easy. Read Less
Sail Date June 2018
This cruise was chosen because it met the timelines available for our two grandsons who were graduating from high school as well as most of the destinations that we thought important That said, as frequent river and ocean cruisers we ... Read More
This cruise was chosen because it met the timelines available for our two grandsons who were graduating from high school as well as most of the destinations that we thought important That said, as frequent river and ocean cruisers we were significantly disappointed in our first NCL experience. The definition of a mini suite was in fact no more than a balcony stateroom on most cruise lines An unexpected poor choice when traveling with two teenage boys. The overall service of the staff was poor from front desk, excursion desk (which was not open between 0800 and 1800 on days in port to resolve issues) and waite staff Because of fixed rate gratuity there was no incentive among the crew for excellent service The food was less than good with poached eggs served hard boiled. Stuffed chicken breast in reality an unstuffed thigh and leg, hot chocolate served cold and rare prime rib served extra well done. To name only a few issues Changes in excursions were not communicated consistently nor to all members of the excursion. As an example we had to findout on our own the transportation plan in Sweden and then only received half of the plan Likewise the excursion to the Peterhof although listed a 5 hours in fact was merely 70 minutes from gate entrance to departure the rest was wasted time The only good part of this cruise was the onboard entertainment which was quite good The overall experience was far below Viking, Princess Royal Caribb, Uniworld, Globus and etc Read Less
Sail Date May 2018
We have previously cruised Princess before last year and another time. Embarkation went well..our room was ready and luggage delivered on time. Disembarkation was a nightmare. We had early departure due to early flight time. We did ... Read More
We have previously cruised Princess before last year and another time. Embarkation went well..our room was ready and luggage delivered on time. Disembarkation was a nightmare. We had early departure due to early flight time. We did not get to disembark on time...when we did there were other groups also disembarking which was a mess. The ship was not as expected. The dining restaurants were low staffed not very high quality menu options. The Horizon buffet was not adequately staffed and also low expectations of food choices. Entertainment and activities was repeat of last years cruise...same production show and a few performers as well. Last went we went on Mediterranean Cruise and was pleased. This time we went to Baltic Sea. We book our own shore excursions due to cost savings and less crowds. There were 3 of us....myself 65, my husband 71 and our granddaughter 22...we went to a few activities on the boat but they were not well attended. During the shows people in the audience would use cell phones and tablets, talking, and saving seats....6 at a time. We will not travel with Princess again. We are going to go back to another cruise line. Read Less
Sail Date May 2018
Second time around to take this Baltic itinerary! Personally I love cruising on Princess. Although sometimes, it is a hit or miss! I have sailed on Princess many many times and have already build up my level to Platinum/Elite! I love ... Read More
Second time around to take this Baltic itinerary! Personally I love cruising on Princess. Although sometimes, it is a hit or miss! I have sailed on Princess many many times and have already build up my level to Platinum/Elite! I love the many amenities provided in that level: free laundry, free bar set-up, free wi-fi (with Regal it it now unlimited vs. 120 minutes before (? don't remember # of minutes) anything free is always good! Hit or miss! Majority of times, staff are very attentive and give you excellent service; othertimes, some are quite rude! I would like to give a big shout out to the band playing in the Piazza! He has so much energy and oh so charming! He takes time to mingle with the crowd, dancing with the ladies, I hope Princess keeps him *forgot the name" as even just watcing him dance is entertainment enough! Would I take this cruise again....most definitely! The itinerary is perfect! Read Less
Sail Date May 2018
Hello Im a cruisecritic lurker... I am a diamond member for RCL but we decided on NCL for the Baltic because of the dates and itinerary. Here is my review- I think people should know the truth. I am comparing NCL to RC and Celebrity ... Read More
Hello Im a cruisecritic lurker... I am a diamond member for RCL but we decided on NCL for the Baltic because of the dates and itinerary. Here is my review- I think people should know the truth. I am comparing NCL to RC and Celebrity here. How disappointing. This will be our last NCl cruise for the following reasons - here are the negatives 1. Mini Suite includes no extras-no robes, no canapes, no butler. it has a bigger bathroom, thats it,. 2. No artwork on the ship except for whats for sale at park west. Ship is plain, very basic. No sky lounge. 3. Dance club is a dingy room without windows or decor 4. Indoor cruise was for Haven guests only, available hot tubs were luke warm at best. 5. There are now 3 levels of restaurants - with Ocean Blue a second upcharge ( its not included with the restaurant package, neither is Circ De Solel, the sushi restaurant or the raw bar. 6. Spa waiting room not serene- it has cubicles-looks like the preoperative hospital waiting are. Want a serene area with ocean view? pay $259 per person for the " thermal suite" 7. Bingo cost me $50 to play - I won the final round and the grand prize was $160 ( we split it 4 ways) 8. The drink packages were supposed to include all drinks under$15 but when I asked for a $9 tasting glass of champagne, it wasnt included. 9. We never got to see Rock of ages - the theater is way too small for the size of the ship 10.Large Smoking area was set up right next to the main pool . People smoked all over the ship as well- NCL did not enforce the nonsmoking areas. 11. NCL sold one night cruises for the locals in order to fill the ship- there were young people who were very loud - one night we were woken up 3x. 12. Balcony is the tiniest Ive ever seen. 13. The buffet is set up differently - there arent large serving areas so the lines were long. 14. people should know that there are a lot of Asian customers on this cruise- they tend to physically push when on line. 15. it took 1 1/2 hours to embark Here are the positives: 1.The food quality is good. 2.The room was very clean 3. Syd Normans, Circ de Solel and the other entertainment was excellent. 4.The ports were outstanding, so 5 stars for itinerary Read Less
Sail Date May 2018
We chose this cruise because one of us wanted to go to Russia, and this was the easiest and cheapest way to do that. Embarkation was one of the best we've had (this was our 7th cruise), and we couldn't believe it that our room ... Read More
We chose this cruise because one of us wanted to go to Russia, and this was the easiest and cheapest way to do that. Embarkation was one of the best we've had (this was our 7th cruise), and we couldn't believe it that our room was ready for us and our luggage by the door before 2pm. Our room (balcony) was huge! The balcony was pretty small but we're so glad we paid the extra $ for it because there were some awesome sunsets on this cruise. The complementary restaurants were ok; the buffet was probably the best we've had. Service was always very good in the restaurants. The bar tenders was great! We especially liked Andy from The Phillipines at the bar outside the buffet area. The shows were really interesting and entertaining. Rock of Ages was amazing. Our cabin attendant, Jesse, was excellent. This is the first cruise we've taken where we didn't keep running into cabin attendants in the hallways, but he was always around when we wanted him. Each and every port was interesting and different from each other. Our shore excursions were really good except for one in Saint Petersburg where the guide repeated everything at least three times. I happen to smoke and there was an outdoor bar/smoking area where we met lots of interesting people. The ship's layout was the best ever. Our cabin was near the back of the boat but the elevator banks were located nearby. And the elevators were quick, especially considering there are 4,000 people on this ship. I would definitely recommend this cruise to people, and I would also recommend they use Louis at vacationstogo.com to book. He was super responsive and helpful. Read Less
Sail Date May 2018
The ship had plenty to do, the food and drink policy was great, cabins were spacious and the crew was extremely friendly and professional. The ports were amazing. We had 2 Aft cabins which we enjoyed, being able to view the scenery in and ... Read More
The ship had plenty to do, the food and drink policy was great, cabins were spacious and the crew was extremely friendly and professional. The ports were amazing. We had 2 Aft cabins which we enjoyed, being able to view the scenery in and out of ports. The weather was a little chilly so we didn't spend much time on the balcony. We did enjoy the free style dining as well as the specialty restaurants. We LOVED the Ocean restaurant as well as the French Bistro. The entertainment- Rock of Ages was fantastic. We have seen 2 prior versions and this one was hilarious. We cruised mid May so the crowd was mostly older people, not many young adults (we had 2 in their 20's with us) . Everything went smoothly re: on and off ship. Remember to get a tourist visa for Russia or book your shore excursion with NCL. If not, you cannot leave the ship in Russia. We did the 2 day best of St. Petersburg and it was great. If you do your homework ahead of time and study each port, you an do a lot of the excursions on your own. It will save a lot of money. The only thing that confused us and was a little disappointing was we embarked in Germany, this was considered Day 2 of the cruise, Copenhagen was Day 1. Therefore there was no welcome aboard party or hoopla which can be fun. Our last day on the ship was considered Day 1, by then we were exhausted and missed out on the fun festivities. Read Less
Sail Date May 2018
Itinerary was fantastic. Experience was awesome. Cost was bit pricey. Be aware that you will have one night when you can get your laundry done for $19.95, otherwise laundry is very expensive. Best value is the prepaid drinks offer, ... Read More
Itinerary was fantastic. Experience was awesome. Cost was bit pricey. Be aware that you will have one night when you can get your laundry done for $19.95, otherwise laundry is very expensive. Best value is the prepaid drinks offer, individual bar drinks are expensive but this is true of other cruise lines. The Tropicana dining area is very, very noisey and conversation is difficult. Entertainment by the Million Dollar Quartet was excellent as was the Burn the Floor performance. As with any event costing hundreds of dollars, check your invoice carefully. We were dismayed to find we were charged gratuities after we had prepaid those costs. Guest services made the necessary corrections. You must display a lot of patience and a high level of tolerance for the dining wait staff as most struggle with English. Excursion tours were excellent and informative. Easy on, easy off the ship. This is a good choice. Read Less
Sail Date September 2017
We chose Norwegian for the itinerary and familiarity with the cruise line. Unfortunately this boat is just too big, only adding people and not amenities. It's crowded and loud and our stateroom was tiny. The customer service desk ... Read More
We chose Norwegian for the itinerary and familiarity with the cruise line. Unfortunately this boat is just too big, only adding people and not amenities. It's crowded and loud and our stateroom was tiny. The customer service desk is located in the atrium where there is always something going on that makes it too loud to even talk to the people at the desk. Very poor placement. We practically had to shout to make ourselves heard and when you're dealing with a problem this only adds to your frustration. The entertainment is good but activities not so great. The main dining room (Tropicana) is also just too big and loud so we did not enjoy our dining experience there. Don't book that one if you can avoid it. Taste and Savour offer the same menu in a much more intimate setting. As always, Cagney's steakhouse is amazing and our Teppenyaki experience was good fun and great food. For those embarking in Warnemunde as opposed to Copenhagen there are things they should warn you about. 1. any pictures you have in the system will be deleted before you have a chance to look at them. No one told us they wiped it prior to Copenhagen. We thought we would take the day in port with less people on board and look through but they were gone without warning. 2. while in port in copenhagen, through passengers have very few options. breakfast closed early without warning so those of us remaining on board trying to avoid the last rush of passengers disembarking had no buffet. Also, getting back on the boat in Copenhagen for through passengers is a total hassle and not at all clear how you can avoid the masses and just get back on. The activities for children are pretty much non-existent. My 11 year old was to be placed in an environment with children all the way down to age 3? No thank you. No activities for teens, only a game room. We loved the ports, didn't use the ships excursions because they are for the most part unnecessary. You should book a tour for St Petersburg but better deals are available through private companies. All in all our experience was good but the ship was slightly disappointing. It's beautiful, but just too big with too many people and not enough to do or places to escape and relax. Read Less
Sail Date August 2017
First time with MSC. We found the Baltic itinerary well-balanced with four ports and two sea days. Fellow cruisers for this cruise were overwhelmingly German and Italian, and in the age group 55+. This would seem to have an influence on ... Read More
First time with MSC. We found the Baltic itinerary well-balanced with four ports and two sea days. Fellow cruisers for this cruise were overwhelmingly German and Italian, and in the age group 55+. This would seem to have an influence on the entertainment, for example (see below). We had an Aurea balcony cabin and found it very comfortable and clean. Storage space was ample (with loads of drawers that all needed double-checking when it was time to leave!) but there were relatively few clothes hangers provided, especially for four of us. Would take some extra hangers with us next time. When the sofa is made up into a bed, it is virtually impossible to use the balcony or access the drawers in the desk. The bathroom was adequate, and also had lots of storage space. No towel animals! The kids were disappointed... but were treated to serviette animals practically every evening at dinner. We found staff to be friendly and helpful throughout the ship. Waiting lines at some bars were quite long and bar staff seemed frazzled at times. The pool areas (indoor and out) were well-maintained and had staff on duty to watch over them and eject kids from the whirlpools who were there without parental supervision. True to other reviews here, buffet food was average to below-average. The selection at dinner in particular was poor. Six nights out of seven we ate in the main dining room, where service was good and the food was more than satisfactory. On one night, service was very slow and dinner took almost two hours to get through but that was an exception and staff were generally very attentive. Both kids (5 and 9) were enrolled in kids' club and found it less enticing as the other kids' clubs they've experienced. On the negative side, the range of activities is not as wide, and signing in and out can be very chaotic. On the positive side, the kids' club staff were super friendly, and we were able to leave the kids on board all day free-of-charge while we toured the ports (kids' choice, not ours!). The biggest problem we had with the kids' club was that there is compulsory dinnertime at 8pm for all kids taking part in the evening programme. This is much too late for our starvos, who are used to eating at 6pm or so, and is possibly geared more towards children from southern climes who tend to eat dinner later in the evening. There is no alternative and meant that our kids, who had already eaten with us, were very uninterested in the evening programme. Entertainment in the theatre was, in contrast to other cruise lines we have experienced, a variety show every night rather than a different show every night, i.e. instead of a musical tonight, an acrobatic act tomorrow, and a concert the next, it was a mix of everything each night under a different theme. This had the disadvantage of losing its appeal after the third or fourth night... but the kids enjoyed it and you could see it has having the advantage of being something for everyone night after night. Some of the acts were excellent but it's hard to come up with something new every night of a 7-night cruise. Unfortunately the live music acts, particularly in the Tiger Bar, were well-below par. In the early evenings before the second theatre show, in particular, the Tiger bar is the place to sit, have a drink and pass the time before moving into the adjacent theatre... and the two live music acts were absolutely horrible. Who on earth booked these acts and decided to subject passengers to them for an entire week? Both – one, two old blokes and a female singer, and the other, a female singer with her partner on a keyboard – were not only woefully old-fashioned (think 70s gameshow background music) but also utterly lack both talent and showmanship. Their obvious lack of enthusiasm (no effort with regard to costume, performance or repertoire) was sadly reflected in the audience's muted appreciation and the complete lack of atmosphere in what should be the ship's main lounge. Given our fellow guests relatively high average age and strong German bias on this itinerary (we ourselves are from Germany), one can only assume that this was a play to an older, Germanic audience... but it bombed big-time. The silver-lining: after a few cocktails, it was so bad that it was funny. Hardly used the spa – had just one massage, performed by a bored masseuse with an obvious talent for upselling. Vowed not to go back. Others have commented on the multilingual announcements getting on their nerves. We didn't find this a problem at all and were positively surprised by the lack of "Good morning and welcome to..." ship-wide announcements at 7am as on some other ships we've been on (very unwelcome after a late night). Our experience was generally very positive and we've already booked another cruise on this ship. Read Less
Sail Date August 2017
Our family of five (kids ages 13/1315) thought that this was the best cruise we had had in a while. The dining room staff was prompt and friendly which is especially important to us as my daughter is on a special diet for Crohn's ... Read More
Our family of five (kids ages 13/1315) thought that this was the best cruise we had had in a while. The dining room staff was prompt and friendly which is especially important to us as my daughter is on a special diet for Crohn's disease. Our head waiter and waiter took excellent care of her. Our assistant waiter was prompt with the wine list and with coffee and tea every night after dinner. This was extremely nice as the last couple of cruises we had noticed a decline in service.as I think the waiters have to manage more tables than they did ten years ago. Our family also felt that the buffet was the best buffet. The food was good quality and tasted great. And there is food available all day, until 11 PM. We had been frustrated on a cruise last year that made it difficult to find food between lunch and dinner or after 9PM, when you got back on the ship after a day of sight seeing or after the kids finished at the youth center in the evening. Accessibility to food is important when you have kids. The embarkation and disembarkation was fast and efficient, which was a concern for us considering that the ship is quite large. We were on the Royal Princess two years ago and getting on and off the ship was time consuming and frustrating. So, we were very happy that it was not an issue this time. (St. Petersburg is a different issue, which I think is a Russian customs issue, not a Princess issue.) Our only complaint was the short day in Stockholm. We did not use any of the shore excursions as we found tours that better met our needs via CC and Trip Advisor. This itinerary is great for history lovers. We saw 15+ churches/cathedrals, 15+ palaces/castles, 10+ museums, and so much more. It was a tremendously educational for our children (and ourselves). St. Petersburg is definitely worth seeing! Our kids really enjoyed the youth program. The youth program had the right amount of structure for teens. My kids like loosely organized activities which they could participate in if they wanted to, versus "hanging out" or playing video games. I was worried about my 13 year olds being on the young side, but it worked out just fine. I did not want them wandering the ship alone, so the youth directors worked with us to informally check them in and out. We have been on more than ten cruises with our kids and this has been the best cruise yet. Read Less
Sail Date July 2017

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