21 Royal Caribbean Voyager of the Seas South Pacific Cruise Reviews

My wife and I choose our cruises based on their destinations and have cruised since 1983 on many RCCL ships, as well as other cruise lines. The Radiance class are my favorite sized ships and the Serenade of the Seas is my favorite in this ... Read More
My wife and I choose our cruises based on their destinations and have cruised since 1983 on many RCCL ships, as well as other cruise lines. The Radiance class are my favorite sized ships and the Serenade of the Seas is my favorite in this RCCL class. We had cruised on Explorer of the Seas a few years ago and thought that the Voyager wouldn't be any worse. I was badly mistaken. We booked this 14 day South Seas Island cruise and a back to back 6 night cruise to Tasmania a year ago. We have diamond status with RCCL so we get expedited embarkation which was excellent. When we entered the passageway on deck six heading for our stateroom, we couldn't help but notice that the carpeting was wet and the space smelled of sewerage and sewer gas. The crew worked daily to address the foul smell issue. When we got to our inside room we found that the Voyager had decreased the size of the room and took away the coffee table and reduced the closet storage. To get into bed we had to crawl from the foot because there was no room between the TV and side of the bed. IKedek was our room attendant and he was Johnny on the spot, wonderful! We had a late dinner seating on deck 5. We always request large table so we can meet people from other parts of the globe over dinner and get their perspectives on world events. My wife and I are in our early mid 70's. The first night two young Australian women Adele and Rebecca were seated with us and then on the second night Mel (Melinda) and Tim joined the group. These young people were absolutely delightful. They were all excellent ambassadors for Australia. Our head waiter was IPutu. He was great and made his part of the dining experience wonderful. The food was good but the menu is repeated and becomes very boring. On previous cruises we always enjoyed attending the enhancement lectures by very interesting people from Gerry Lynch a recently retired Assistant Director of the Royal Canadian Mountain Police, Erving a professor from Luther College in Iowa who gave excellent lectures on various pirates from the Caribbean to Europe and a former National Oceanic and Atmospheric Administration director who gave interesting talks on our seas and sea life. No such luck on our last 20 days of cruising on Voyager of the Seas. No remarkable enhancement lectures on this ship. I can't comment on the entertainment because of my hearing impairment and the electronic headset that I checked out from guest services just gave me crackling feedback. The fitness center had good equipment but it was so small that people had to line up and wait a long time to access it. The hot tubs were cold on all but two or three days. Hot tubs provide a good place to meet people from around the world. Conversations in the hot tubs were mostly how disappointingly cold they were. The on board experience was miserable. The Voyager is one big noise center which is miserable. The Promenade is noisy and should be avoided unless you like to rummage through tawdry over priced sale items and listen to undifferentiated noise. I'm a US Marine combat veteran and have always enjoyed the veteran meet and greets where we get to talk to veterans from other countries, some allies and some former enemies. We had a few of these on this cruise. They scheduled these meetings at the promenade bar Pig and Whistle during the nosiest times of the day. After the Australians complained they moved it to deck 11at the High Note which was a little less loud with no seating. Being Diamond Club members we have a happy hour from 4:30 (1630) to 8:00 (2000) where we theoretically could meet and talk with other long term cruisers. Unfortunately, RCCL moved the club to a very small room as the number of members increased. There was no seating. The Voyager of the Seas Diamond Club is a horrible place. However, the bar tenders were excellent and worked diligently under adverse conditions to make up for the very poor conditions of the club. The library or what the RCCL calls a library does not have many books and this hold true throughout this cruise line. On the Voyager they combine a small library with a game room where people who are playing games are having fun making noise. That is good for game players but poor for readers. We went on five RCCL sponsored Shore Excursions. The excursion at New Caladonia was good, one of the two excursions on Fiji was very good the other was good. The Tasmanian excursion was fair as we couldn't understand the guide. The bus tour in Melbourne Australia was also good. All in all, our experience on Voyager of the Seas was very disappointing. RCCL just crowds too many people is too small of a space. Many of the couples we met in the Diamond Club stated they would not cruise on the Voyager again. For my wife and me, this is our first and last cruise on the Voyager of the Seas. Read Less
Sail Date February 2020
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain ... Read More
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain areas like the promenade, Schooners, Windjammer, and the library. Cabin(inside) was normal, except access to the bed was difficult on the TV side due to the bed touching the dresser. had to step over edge of bed. Dangerous at night if you have to get up. We had them separate the beds so it was open in the middle. Dinning- Windjammer too crowded. Limited seating. Food average, but good variety most days.Main dining- food was a good to very good most nights.We had MY time for 7:00, but we had to line up on Deck 3. They opened at 6:45 to MY Time, and frequently, early seating diners at 5:00 were still inside. Very slow and confusing. Even though we had the same time every night, we were put in different sections with different waiters most e very night. We did have the same waiter the last 4 nights. We purchased a 3 nite Specialty Diner Pkg. The Italian restaurant was good and the first trip to Chops was good. Out in 1 1/2 hrs. 2nd visit was a disaster. Worst dining experience EVER! Was there 2 1/2 hrs. and still hadn't got our deserts. 20-30 minutes between courses. Service very slow. After salad, waited 30 min. for 9oz filet. It was very mushy and had no taste whatsoever. After several bites, I informed the server that I could not eat it. She apologized and said they were having so problems that night. Offered another steak, but I declined. There was not a Manager around to complain too that night, but I did speak to an Officer about it the next day. I have no desire to return to Chops. On the last night of the cruise, the Maitre D gavemy wife and I a glass of champagne, without an explanation. Later I asked him why, and he said it was Because of my experience in Chops. Weird. Entertainment was good most of the time, but they scheduled some of the best on ship entertainers off on the same evenings, like in the Pub and the Schooner. Weird! Service was good to very good. Great room steward. Ports- this was the cruise that had to change about 3 Ports of call due to the Virus. It was very disappointing and many guests were upset. We understood, however and made the most of it. We did not receive any compensation, but did get a refund for RC shore excursions that were cancelled. Debarkation was a real Cluster. Ship was held up for clearance until after 8:00. We were told to go to the Tavern for a 7:30 departure on a bus transfer to airport. Speaker in the Tavern was not working and we did not hear any announcements to leave. Once we could leave, everyone was trying to get off, regardless of their time. We missed our transfer, but were put on a later one. We got to the gate at the airport as they were loading the plane for the flight to L.A. One last comment- RC needs to seriously consider a non smoking policy. IT's time! The smoking areas on 11 were very large. The entire pool area smelled of smoke. hard to avoid. many children around. They had it located between the ice cream and pool exchange areas, with a portable bar in the middle. Really? Read Less
Sail Date February 2020
We are loyal RC cruisers with 12 cruises under our belt and are Diamond Plus members. In 2019 we decided to try out Celebrity and were very much looking forward to going back to an enjoyable RC cruise again. We had been on the Voyager ... Read More
We are loyal RC cruisers with 12 cruises under our belt and are Diamond Plus members. In 2019 we decided to try out Celebrity and were very much looking forward to going back to an enjoyable RC cruise again. We had been on the Voyager twice before. Nothing could have prepared us for what was ahead. Our embarkation was very smooth and very excited to have some lunch before going to our Junior Suite. It was all downhill from there... We could not find anywhere to sit in the Windjammer so went to the Dining room to book My Time Dining for dinner only to find that we were moved to Deck 3 instead of Deck 5 as there are too many my time diners to cater for. Then we find that the Diamond Lounge had moved to a small room on Deck 5 with a porthole looking out on a lifeboat from a previously spacious room with views on Deck 14 which is now reserved for guests who PAY their way into it by buying a Suite. Not to mention that the popular Johnny Rockets has been eliminated to make way for "extra cabins" (ie: more money) which means more people crowded into Windjammer!!! There is now no point in being loyal to RC because they have removed the benefits. RC has now made it possible to buy your way in without being loyal!! The Ship, Cabin, Dining, Entertainment, Service, Ports and Shore Excursions are still the same, they are good, although the activities have plenty of room for improvement now. We are empty nesters and don't find children a problem when we cruise as the children's program appears to be very good. We are not sure what to do about our next cruise. Read Less
Sail Date January 2020
We are Diamond members with RCI, they seem to want to forget about the loyal passengers and only seem interested in Suite passengers. The normal Diamond Lounge has been taken away from Diamond members and given to Suite passengers and ... Read More
We are Diamond members with RCI, they seem to want to forget about the loyal passengers and only seem interested in Suite passengers. The normal Diamond Lounge has been taken away from Diamond members and given to Suite passengers and have been pushed into a pokey 31 seat room near the Star lounge. A lot of the Diamond members had to sit in the Star Lounge. Seems like they will be altering their tier system due to the increase in Diamond members, this monster was created by RCI so we will have to see what they will do. The Diamond Lounge was a social hub where you could catch up each day, but now it may as well be closed. The gym has been moved from the front of the ship to the rear of the ship removing the inside pool and all saunas and steam rooms and reducing the size of the gym. This was a Christmas cruise which was more like the cruise ship that for got Christmas, there was no traditional Christmas dinners which having over 3,500 Australian passengers you would have thought this would be the main menu item. For the first 7 days there was no enforced washing of hands so people would walk straight in without washing their hands and spreading Noro virus to over 400 passengers, after complaining about this, hello they enforced it on the last two days putting two offices at the entry, well done Royal but too little too late. Read Less
Sail Date December 2019
We had saved for about four years to go on this voyager cruise to the pacific. We wanted a family friendly cruise for our family two children 8&10. We choose to go in April school holidays as did many other families too, assuming it ... Read More
We had saved for about four years to go on this voyager cruise to the pacific. We wanted a family friendly cruise for our family two children 8&10. We choose to go in April school holidays as did many other families too, assuming it would be well catered for, for families. Upon arriving on board and throughout the cruise we were plied with drinks packages and also a dinner package where we were told the children were included but on our second dinner out we found they were charging us $60US dollars at each meall for the kids, so we refused to pay. Wouldn’t go with an extra dinner package for sushi, steak place or Italian, it’s not worth the extra $$$. It soured our meal / cruise experience for sure. Drinks package at nearly $1500 USD for two adults is not worth it as we don’t drink much alcohol. Way to expensive!! Fine dining dinner experience each night was great. Much better than the buffet. Food great, service excellent! Johnny Rockets was the best extra dining experience we had. Food was delicious and kids joined in with staff to sing and dance. Loved it so much!!! Highly recommended! Kids club was dreadful!! Don’t even bother going there. NO organised Activities for the children to do what so ever such as art/ craft, etc, they only played chasing games such as tag for three hours, after two times there the kids wouldn’t go back again. Such a shame for them as they found it quite boring with nothing to do, and my husband and I missed out in a very rare evening out to go for dinner by ourselves as the kids wouldn’t go to the kids club. You would think the next best option would be swimming pools (which our kids love to swim) however on the days at sea the pools were closed nearly the whole time! Not kidding! . The shape of them allows the water to crash out of them each time the ship goes up and down. And so there is minimal water left in them so of course the nets go on and you can’t swim in them. So hugely dissapointing!!! The rock wall was the same, closed quite often because of high winds, and when my daughter attempted the wave rider she was told she was too light and was not allowed a second go by the person running it. Overall the kids entertainment options were so limited, nothing for them to do on days at sea. Extra kids activities such as sushi making, and what we would have loved to do, a tour of the ship and bridge with our kids, was charged in US dollars, so nearly $300 USD for ships tour !! Yes then you need to convert that back to NZD or AUD and it’s too pricey. Lastly I should add some positives: the room size for four of us was perfect. Inside cabin, no window, with Four bunks was great!! The night entertainment and comedians and magician on the ship were fantastic! Ice skating show was good but not amazing. We loved going to dinner then off to a show. That was great! Mini golf on top deck on windy day was hilarious fun Read Less
Sail Date April 2018
1. There was no sailaway party, we have had this on every previous cruise and this sets the scene and celebration for the rest of the cruise. 2. The opening night had no introduction to the entertainment crew, instead a very ordinary , ... Read More
1. There was no sailaway party, we have had this on every previous cruise and this sets the scene and celebration for the rest of the cruise. 2. The opening night had no introduction to the entertainment crew, instead a very ordinary , dull comedian was put on. 3. The second night the show was billed but not presented, apparently due to bad weather however the ship did not appear to be rocking much at all. The cruise director presented the same jokes about the ship rocking again, with sexual innuendo and every single night after this. He had very little rapport with the audience, or command of the show and seemed to fall back on lame cliché jokes night after night. No introduction was again made to the entertainment crew. Instead we had a show more suitable for a small piano bar as it amounted to two singers singing some cover songs thrown together at the last minute. Yes they were good singers and talented but this is not at all what I would expect on the big stage on a large cruise ship. 4. The evening entertainment continued this way the ENTIRE cruise with the promised ‘big’ show being cancelled a second time and subsequently each time a last minute show with 2 singers singing songs that is more suited to a piano bar. 5. The reason given the second time from Carlos who said ‘I want to tell you the truth and not lie to you it’s the software for the screens has broken down’ I have trouble believing this. In this event I would of expected the show to still go ahead if it had been practiced and prepared without the screens? 6. I phoned the desk several times to complain about the lack of show, and lame excuse, Carlos did call our cabin once but we weren’t in. 7. DAYTIME entertainment: The quizzes were oversubscribed and disorganised. Ie not enough pencils, started late , not enough room. 8. DANCE lessons were oversubscribed and disorganised on two occaissions we turned up on deck and no one turned up at the allotted time several people were waiting and we were asking around is there a lesson on today??? Various crew members were asked and didn’t know what was going on. Eventually some came to take the lesson but there wasn’t the room or floor space for us all . I want to add that the entertainment crew did their best under these circumstances with what they had. However this didn’t meet the standard I would expect on a cruise liner. 9. DINING ROOM: Plastic plates and plastic bowls for grown ups in the buffet and paper cups. This is insulting I have been on other liners and never ever had plastic ware to eat off. I was really disgusted by this putting hot food on plastic I hated it. 10. The only night club dance floor on the 14th deck is so small to cater for the population of the passengers on the ship. 11. The lack of theme nights was a real disappointment I phoned and emailed to ask if any theme nights were planned and got told there was none. 12. I also have photos of broken hardware in the toilets, fittings etc to share but this was really the least of our issues. the cabin was clean and comofortable and the food in the silver servic e restaurant was good. Read Less
Sail Date March 2018
Very simple cruise for Australian new-cruisers. Food was raw and simple. Every single day the food looked the same at the Windjammer Buffet (three days pork, one day turkey, one day salmon, three days pork). There are no comparison ... Read More
Very simple cruise for Australian new-cruisers. Food was raw and simple. Every single day the food looked the same at the Windjammer Buffet (three days pork, one day turkey, one day salmon, three days pork). There are no comparison with the product RCCL offers in the Caribbean. The ship looks and smells old, floods of tubings everywhere. The dining experience was simple and repetitive, I received cold food in more than one opportunity. The night shows and parties are exactly the same as in any other RCCL cruise. If you saw one, you saw all. Another topic to comment is the wifi connection. We all know that wifi onboard is slow, but on this ship there were DAYS without wifi (of course, it was charged in advance). There was just one chinese lady who spoke few english helping and trying to calm the angry people. They refunded me two full days because of my complain. After taking many many cruises, I was disappointed with the Voyager, need dry dock and renovation urgently. Fiji ports of call are horrible. New Caledonia and Vanuatu beaches are amazing with turquoise warm waters. Read Less
Sail Date February 2018
We thought we give cruising a go with a 8 night Pacific Island tour and see what all the fuss is about when others tell you how much of a wonderful time they had cruising here and there. We are a family of 4 with 2 boys at the ages of 12 ... Read More
We thought we give cruising a go with a 8 night Pacific Island tour and see what all the fuss is about when others tell you how much of a wonderful time they had cruising here and there. We are a family of 4 with 2 boys at the ages of 12 and 9. Boarding was very easy and this surprised us. It did help that we had been quite early, but the whole process was a well oiled machine. Straight into the Windjammer for lunch and first impression was quite ok in the Restaurant. Loved the mashed potato. Once on board - and until you leave - be prepared for the hard sell. I felt quite harrassed by it all and they really try hard. Prices are high for most items. Give you and example - the laynards you really need for your sea card, 13AUD per piece! There is no denying that the ship is ageing and is starting to look like a rust bucket if you look closely, but the interior has been kept up ok. Could not wait to see the cabin which we where allowed to enter at 1PM. And from here onwards, it started to go downwards. We had an interior cabin 9277 and 9279. Both cabins are ok, adequate, if not a bit small. Furnishing is adequate and beds are comfortable enough, but furniture and furnishing is very aged. Both cabins are "virtual balcony" cabins, eg a large screen showing live screening of what is happening outside. Our screening was blurred and blotched, looked like a seagull had done its business on the lens. Despite asking the cabin attendant to see if they could clean it, it remained the same. So pretty useless. After the lunch, one had to have a meeting with the toilet. It appears that the previous passengers had a bit of the runs as the whole toilet was soiled up to the rim and not cleaned. This did not go down well with either my wife or myself. Upon inspection of the bathroom, it turned out it was cleaned very badly and soap residue was on taps, sink etc. It was rectified upon complaining, but, it set the mood a bit, as from here onwards, you start looking for faults... My time dining is really "time which suits them" dining as it has 2 sittings, take it or leave it, with difficulties getting in full stop. We opted for the Japanese restaurant on the first day (part of the dining pass - 25USD/person/dining) which gives you 35USD "dining credit" of the menu, priced by item. It is plenty for a good selection. Most memorable thing of the meal was the view of the Sydney harbour when leaving and the bottle of Moet Chandon, The restaurant is Japanese by name only and I honestly doubt they have seen a Japanese chef ever in there. The sashimi was cut in slabs which made it impossible to fit into your mouth in one go (and mine is considerably large), the rice of inferior quality and certainly not Japanese quality. My time dining, eg 5.15 or 7.30pm is a formal affair. Dressed up for the occasion and - oh my god! It is feeding the masses in tacky opulence with food of very average quality in such a noisy environment that it is hard to understand your own word. It appears that whenever entertaining is needed, the volume needs to be at such level that even deaf people can get it. Was quite happy to get out of there. The italian restaurant however, part of the dining package, is more quiet and we did enjoy dinner there. Again, food was absolutely nothing to rave about it and once again, the restaurant is italian by name only. The Gnocci was overworked and very starchy gooey and the meat - well, I am still figuring out how they managed to upset my meat so much. Although my wifes lamb chops where divine. Best thing of the dinner - Moet Chandon. Overall - food was PLENTIFUL, but of poor to average quality. That includes the paid restaurants also. Kids - there are kids clubs and the boys did sign up for them. The programs offered are minimalistic with little effort put in so it wore out very quickly for both our boys. But there are plenty of options with the rock climbing, pool, wave rider, arcade, ice scating, you name it. Caution - the arcade spending is hard to be controlled and kids could spend you a fortune. Shows - both the ice shows and theater shows have been divine and of good quality. Very enjoyable. Drinks packages: We did not buy any. Why would I want my kids to fill up with sugar so they become uncontrollable and hyper when there is already so much to do for kids. Equally, we drink very selected and little, so alcohol packages did not make sense. That did not stop the hard selling. The coffee - why pay for coffee made by people who clearly are not barrista trained and get awful coffee for almost 6AUD while you can get awful coffee for free at the dining rooms? We bought one and never again. Water is readily available at meals, but filling stations for your bottles have all but disappeared! We ended up filling our water bottles in the gym. Supposedly filling water bottles in the dining rooms is a health hazard (for corporate profits at least). Staff - here, I have a problem. Each member, when one asks for something, is friendly and helpful. But, they are a dreary looking bunch who clearly did not want to be there, but had to. Does not make for a great mood. At the sports venues like waverider and climbing walls - it went downright bad. There was only one staff who enjoyed working in the environment while all the others made it quite clear that they could not give a sh..! It would appear that this may be our first and last cruise. It is hard to get a quite place, food is average, staff is average. I guess it depends what you expect, and for us, it did not work at all. Read Less
Sail Date December 2017
I've cruised several times before on other ships, (Sea Princess) My Children booked this cruise for my Birthday, It was such a disappointing experience this time round, Lack of service, Unclean , Major letdown on ... Read More
I've cruised several times before on other ships, (Sea Princess) My Children booked this cruise for my Birthday, It was such a disappointing experience this time round, Lack of service, Unclean , Major letdown on entertainment, and the food wasn't the quality i was expecting for this cruise line. ( the coffee ) was horrible Not drinkable coffee. Embarking and leaving the ship was well organised , Disembarking was the highlight for me. I am not a fuss pot but was really disappointed with the overall experience. While most of the staff were great, Belly flop completions and sexy man competition were great fun for everyone, The layout of the ship is great, (It desperately needs cleaning mopping the cafe Promenade floor with dirty stale smelly water isn't CLEANING smelt like rotten eggs.) My children enjoyed the facilities, ( net ball, putt putt and flow rider.) I must say every single guest I met were wonderful , (great personalities ). Read Less
Sail Date January 2017
I chose RC because my husband was taking me to celebrate my 60th birthday. We thought as it was supposed to be a higher ranked cruise line that there would be a bit of luxury and not a lot of kids considering the cruise arrived back in ... Read More
I chose RC because my husband was taking me to celebrate my 60th birthday. We thought as it was supposed to be a higher ranked cruise line that there would be a bit of luxury and not a lot of kids considering the cruise arrived back in Sydney on 31st January after the return to school. Arghhhhhhhh was I ever wrong., It was full of kids, racing around the ship, taking up seating in the bars while they played their electronic devices making it very hard for adults to always get a seat. The food was ok, service was great. Sad lack of places to eat included in the cost. Ate at one specialty restaurant which was Chops Grill and I have to say I had one of the best steaks I have ever tried. Melted in your mouth. We were very happy with the restaurant it was well worth it. The entertainment was boring and needs to be brought into the 21st century. Terrible, uncomfortable seating in the La Scala theatre which was probably the only place one could say that had a couple of staff that were unhelpful and rude. My sister tried to locate a seat easy for me to get to as I couldn't climb stairs and I have a walker. She went to seat us in an area that I could walk straight into only to have a staff member rudely say "you can't sit there, you're not gold" but didn't bother to assist about where we could sit. We asked someone else who tried to get us to walk down several levels and when we explained she huffily walked us round the end. A few nights later we actually came across the small area for seating those with disabilities. The cabin (which I was under the impression my booking was for a deluxe stateroom) was much smaller than it appeared in the pictures, the small 2 seater lounge was very uncomfortable and you could barely turn around in the small bathroom. The shower was a complete laughing matter, shaped like a tube (beam me up) and if you dropped something forget it. Really disliked constantly being bombarded to buy drink packages, massage, specialty restaurants etc. The prices of things were over the top. Everything in American currency and if you changed your Australian currency got a very poor exchange rate and they also slugged you a huge charge for doing so. It really felt like they were screwing every last cent out of you. We prepaid the gratuities but were still expected to pay more in some places. When my husband questioned this he was told that the prepaid gratuities were only for the service staff.You really didn't have anywhere to buy snacks such as crisps etc at a reasonable price. Seemed to find things you were constantly having to walk all over the ship. Trivia, bingo etc. It would be nice if the music and entertainment had some of it for those of us born in the 50's and 60's instead of the 20's and 30's or 90's to current. Need to have more going on all over the place. The internet package was a complete rip off and half the time you couldn't get on. Dress up nights weren't much fun and well advertised. Knowing prior to cruising would have helped. We've traveled on Carnival before with a lot of children on board (we traveled with about 120 children), but you hardly noticed them. There were so many sitting areas and something happening just about everywhere you went. Carnival walks over the top of RC in just about every way from entertainment, food selections included in cost, in Australian currency for cruises out of Australia. I certainly would not travel again on Voyager of the seas and probably not RC at all because of the currency, tipping and inclusive issues or room comfort. The one thing I was very grateful for was that on RC their adult pool is catered for those of us with mobility issues. Read Less
Sail Date January 2017
Chose this cruise as a family Christmas surprise, with our daughter and two grandchildren, 8 & 14. Notified too late to cancel that we were to go to Port Kembla instead of Lifou !! When I complained the response was that we could ... Read More
Chose this cruise as a family Christmas surprise, with our daughter and two grandchildren, 8 & 14. Notified too late to cancel that we were to go to Port Kembla instead of Lifou !! When I complained the response was that we could cancel and lose our money and "look at the fine print re:ports. Lots of guests complained about this and received the same response. Cruise was over run by kids running amok; up and down in the elevators, causing breakdowns on a regular basis.Kids in adult only spas, while crew stood around and said nothing. The stewards in Windjammer were not trained and tended to stand around talking instead of clearing and wiping tables. Had to call stewards to clear tables and then request they also clean the table. Any request to cabin steward was met with, "call guest services", even a request for two glasses !! Four (4) minutes in the medical room, with our grand-daughter who had vomited twice, and seen by a nurse cost US$79, then gave us a suppository to administer. Our doctor has told us that she should not of been given this when it was an uncomplicated vomiting. The nurse was paranoid about keeping her in the cabin in case someone saw her vomiting. After this, she slept on and off for 36 hours. Embarkation was chaos, but disembarkation was better as we were some of the last off. We had a cabin overlooking the Promenade, which was good. Second cruise on Royal Caribbean, the first from Hong Kong to Singapore, which was very average and also missed out the port of Taipei and without doubt will be our last with RC. Have done a total of 15 cruises, so we are not newcomers and have booked another three for 2017. Read Less
Sail Date December 2016
Booked this as a family Christmas cruise (11 people including two kids). Supposed to do three island ports but a few weeks before the cruise I was informed by my agent that one of the ports had been cancelled and Port Kembla was the ... Read More
Booked this as a family Christmas cruise (11 people including two kids). Supposed to do three island ports but a few weeks before the cruise I was informed by my agent that one of the ports had been cancelled and Port Kembla was the substitute only an hours drive from where I live in Sydney and Sydney is where the cruise started and ended. This is by far far the ugliest port i have visited and I been to several ports in places like India and least they look terrible are interesting. The excuse was the jetty (for tenders) was not "finished". Anyway too late to change and we were give $100 non refundable shipboard credit for the disappointment. Because of the large group my wife nad i booked a suite for entertaining the mob. What a mistake the suites are all under the pool deck and you can hear chairs and tables being dragged over the deck day and night in fact up to 3am on some nights. Being Christmas we had planned through our agent to have a table for all us for Christmas dinner but onboard the situation was different it couldn't be done so the real purpose of the cruise was wasted No doubt the facilities are good for kids but with so many people averything involves lining up not really my idea of a relaxed holiday. The one good point was the embarkation and disembarkation which was really good given the 4000 passengers. I am not sure if i can mention the agent but if does get through the sub editing it was Cruise 1st who confirmed the family dinner when we finally got a response. I found this agent most unhelpful so it is the last booking they get get from us (we had booked with them previously with slightly better results). My wife and i are cruise junkies this was our fourth cruise and fourth cruise line for the year so we have some experience by which to compare. Read Less
Sail Date December 2016
We have two kids, aged 4 and 7. We usually visit resorts, and enjoy pool time. We thought that we would mix things up with the cruise. Unfortunately, we didn't really enjoy the experience. Pro's: 1. Cabin was great; ... Read More
We have two kids, aged 4 and 7. We usually visit resorts, and enjoy pool time. We thought that we would mix things up with the cruise. Unfortunately, we didn't really enjoy the experience. Pro's: 1. Cabin was great; 2. Dining in the main restaurant (Sapphires) was excellent, with great service; 3. Shows were fantastic - both stage and on ice. Cons 1. Kids club was lousy. It was ok for our 7 year old, who could make friends and engage in some creative activity. It was hopeless for our 4 year old; the kids club consisted of a small carpeted room, with a bunch of bored looking kids having books read to them by equally bored looking staff. We only tried it once, but walked past it numerous times, and it looked the same. There was no play equipment at all. 2. The pools were a huge let-down. This shouldn't have come as a surprise, given that there are approx. 3,000 passengers on the ship, and on a nice day many will converge on the pool. On nice days, deck chairs were impossible to obtain, and the pools were swarming with people. What was really, really disappointing was that one of the two smoking areas on the ship was immediately adjacent to the pools. Although it was only on the starboard side of the ship, smoke wafted across the pool and spa areas. There was another smoking area on Deck 4, and in our view smoking should be limited to this area. Allowing smoking on the pool deck makes financial sense for the cruise line - the smokers appeared to be the people who had pre-paid alcohol packages, as they were drinking heavily from 10am onwards. And to make it worse, on the huge screen above the pool area music videos play all day, with the music pumping out. Even if it isn't crowded, music is blaring. We asked bar staff if the music could be turned down, but nothing was done. We then went to the main service desk, and the music was dialled down to some suitable reggae. On a number of occasions, we observed drunk passengers sitting in spas with glass bottles, with staff watching on. On one day, one of the pools was drained. You guessed it, somebody had dropped a beer bottle which smashed into the pool. 3. Heavily advertised activities such as rock climbing, ice skating, and (to a lesser extent) rock-climbing are limited to certain hours. This was really frustrating, especially on port days. We went to the much-touted Wave-rider one afternoon, and there were 4 of the cool-dude staff shredding waves. There was a closed sign, and we asked if they would let us a have a go, but they weren't interested. We were later advised by the Service Desk that the staff were training for a competition. Strange, I thought that we were the guests. 4. The main buffet, the Windjammer Cafe, offered a great range of food, but we ended up calling it the Pig Trough. It was hard to get a seat, there were lines for the food, and people appeared to be gorging themselves. 5. Whilst the Sapphire Restaurant was excellent, the dress code was meaningless. I took a suit and tie, and my wife an evening dress, for formal dinners. We still saw people with shorts, thongs and T-shirts. Overall, cruises probably aren't for us, and I have tried not to let that fact taint this review. Even taking that into account, it was really, really disappointing. The people appearing to enjoy themselves the most were the people drinking all of the time. Good luck to them, but it didn't suit us as a young family. Read Less
Sail Date November 2016
We booked this cruise Because it was NOT during Australian school holidays. The cruise was a treat for my 60th birthday and our 39th wedding anniversary That was a major misjudgement. Of the approx. 700 children on-board at least 70% ... Read More
We booked this cruise Because it was NOT during Australian school holidays. The cruise was a treat for my 60th birthday and our 39th wedding anniversary That was a major misjudgement. Of the approx. 700 children on-board at least 70% should have been at school. Why I am highlighting this is because you could not get access to most all services - Pools etc. as they were constantly full from sun up to near midnight. (There is a ships curfew on children - which is 12:00 midnight - way toooooo!!!! late) So seeing children in wet bathers and towels running through the promenade was common sight at 23:45. Added to this these children's parents for the most were oblivious to all of this because they were having a great time boozing on, and their children were someone else's problem. !!! Obnoxious kids by the dozen!!! The proposed solution was to swim in the adults only area, and that may have worked if some of the adults were in the all included areas with their children but the numbers of children made that idea a waste of time. Never going to work when the parents are as bad as their kids. The actual ship. - The wait staff we had were excellent. We deliberately booked the same table each night even though we had my time dinning. The room service lady was great and the room was kept tidy twice a day, but we never left it too messy to try and make her job as easy as possible to which she kept it perfect. The food was of good quality and sufficient quantity , but after 7 days the menu became a bit predictable. There was little or no Asian style choices, but some Indian. The cues for almost everything were long and slow. Cueing for coffee is bad enough but when the coffee is poor it makes it harder to accept. It will be a long time before we cruise again and we will most certainly do a lot more research on the demographic that the cruise is aimed at. Voyager of the Seas is neither equipped or designed to cater for 700 kids with a full adult passenger list as well. Read Less
Sail Date November 2016
The Voyager of the Seas is a very crowded ship. $80 million was spent on an upgrade which increased passenger numbers, more optional restaurants and resulted in less places to sit. Too often there were very long lines waiting for ... Read More
The Voyager of the Seas is a very crowded ship. $80 million was spent on an upgrade which increased passenger numbers, more optional restaurants and resulted in less places to sit. Too often there were very long lines waiting for coffee, a drink, food in the Windjammer and special events. I found the staff were pushed to their limits. Individuals we had as cabin attendant, table servers, coffee shop staff and bar staff gave excellent service considering they were rushed off their feet. If you had a problem forget genuine assistance from Guest Relations. I had a problem getting a replacement extension cord for a CPAP I need after my US cords were confiscated at security. (A first) After three requests including two very long waits on the phone I got a battered replacement cord five hours later. Not good enough. My balcony cabin was comfortable and quite well maintained. The room attendant was outstanding. Food in the Windjammer was usually well prepared and presented. Meals in the Sapphire Room were inconsistent. Lunch was usually much better than Dinner. One very poor aspect of the cruise was at many bars and the coffee shop, I was told they had run out of ingredients to make the drinks I requested. No sparkling water at many venues. The coffee shop even ran out of packet sugar. This is unacceptable considering the hefty prices charged for drink packages. After cruising on the Radiance and Rhapsody which were excellent, it is difficult to recommend the crowded Voyager. Read Less
Sail Date November 2015
This cruise is definitely not suited for families. We found there was nothing to do to keep us entertained. The pools were closed for the first 3 days and there was no entertainment provided so we were left bored. The kids club is just a ... Read More
This cruise is definitely not suited for families. We found there was nothing to do to keep us entertained. The pools were closed for the first 3 days and there was no entertainment provided so we were left bored. The kids club is just a small room with some blocks and play kitchen (3 - 6 years) and a lot of kids cried. The entertainment at night was boring (opera, orchestra - that sort of stuff suited for over 60's). There was only 2 activities provided for family's per day (10:15am & 5:15pm) and they only went for 15 minutes (arts & craft etc) but there was dozens of seminars (Botox, fitness, health - things that are overpriced but you are pressured to buy). The food is definitely not catered for kids. Everything costs double! I let them know my concerns but they really just don't care!! This cruise is defiantly suited for over 60's don't bother if you are a family. Read Less
Sail Date November 2015
After hearing about all the positive spin about this ship, I decided to take the family on a cruise, only to be left bitterly disappointed. Due to a cyclone brewing, we never saw fiji which was why we went on this cruise, only to be taken ... Read More
After hearing about all the positive spin about this ship, I decided to take the family on a cruise, only to be left bitterly disappointed. Due to a cyclone brewing, we never saw fiji which was why we went on this cruise, only to be taken to Hobart for 2 days which was way too cold to enjoy the outdoor activities. Nevertheless, on a holiday you try & make the most of it but the service on the ship was very poor. $US14 cocktails served in plastic water glasses with no decoration & at times no straw was the norm. Waiting 40 mins to be seated at the spectacular but overrated sapphire dining room was the norm. Asking staff for anything you were greeted with a smile only never to see them again was the norm. Spent $10000 including passports for a tropical holiday only to see hobart & not even a sorry sir have a $10 voucher for a drink on us - poor poor poor Read Less
Sail Date March 2015
After 8 days on board the newly refurbished Voyager of The Seas. It's time to give a review. Don't Go. This is my 4th cruise and this ship has really let the standards slip. After its recent multi million dollar refurbishment ... Read More
After 8 days on board the newly refurbished Voyager of The Seas. It's time to give a review. Don't Go. This is my 4th cruise and this ship has really let the standards slip. After its recent multi million dollar refurbishment they have reduced the number of open areas, bars, night clubs and rooms for people to congregate in and added scores more cabins. Well that's the big plus. The minus are No anchovies on Caeser salads No chocolates on the bed. No free lobster, surf and turf or Fillet Mignon meals. These are a $25 AUD to $50AUD extra. Drinks at night club price. A BLT Bloody Mary with a single nip of vodka is $20.00AUD Beers are two for the price of one, but you only get one as that special is always over when you order. Despite the sign up 24 hours. The absolute rudest bar staff ever. What do you want? is the question the waiters ask you. If you ask for a cocktail menu they point to the nearest couple holding one and grunt at you to say, grab there's. When you say they made a drink wrong IE this toblerone has no chocolate liqueur, no chocolate flavouring but is simply frangelico and ice. They rip into you with Mam There is no chocolate in a Toblerone. When they forget to add alcohol to a drink IE a Tomato juice served as a Bloody Mary, they argue with you. Every bar makes a different version of the same drink, making it impossible to reorder what you like unless you can find the same barman. I could go on and on... In fact I will. The piano player in the main bar stares at you and singles you out if you open your mouth whilst he is playing background music. He has evicted dozens that I have seen for chatting in the vicinity of the piano bar. Staff arguments are often, loud, public and abhorrent. The piano bar pianist loudly chastised a guest entertainer for being thanked after the entertainers show, in the corridor outside the piano bar. This resulted in a few minutes of embarrassment for all the clients. I could stop now but why not tell you that this ship does not have a restriction on the number of kids on board and that there are over 1400 kids who take up all the seats in the bar area even though they are adult only. Adult shows are full of kids forcing adults to stand at the back as they did not turn up 1/2 hour early to save a seat for their mates. Anyway it's still fun, but would I would never recommend, or go again. And this view is shared by all but the first timers or those that have upgraded from P & O. The loudest complaints are from the regulars who have been on board many times before and are shocked at how they have destroyed the ship through cost cutting and profit making measures. The most is the lack of staff, all rooms are generally dirty and have empty glasses and dirty coasters everywhere. Even the apparently not important such as the single sheet sandpaper grade toilet paper optimistically called "Heavenly" the pricing is above P & O and about the same as Princess/ Carnival. But everyone on board is regretting the cruise. A cruise should allow you to escape and enjoy. This is a rat race for a holiday, there is very little entertainment and not enough seating in this mega boat to accommodate those that want to see the shows. The entertainers are complaining that they have put higher show into smaller venues as they don't bring in enough money through alcohol sales. The big rooms are saved for the money spinners like $48USD bingo or the many art auctions of garbage to the wealthy know Nots. Whilst if you want to dance, it's generally a corridor for you. Trivia is held in 30-40 seater bars whilst 200 people fight for chairs that lay vacant in the theatre and Star room. I am not saying don't go on this ship. The food is not bad but it is now one level below all similarly priced ships and only slightly above P & O. it is suitable for those that have lots of children and love seeing them run riot at 1-2am in the morning. If not Go Princess and save money and don't get frustrated. I am only one of a thousand disgruntled passengers on this new ship who can't wait to get home. Read Less
Sail Date January 2015
We had high hopes for the refurbished Voyager of the Seas, we really did, but our expectations were not even remotely met. What an enormous letdown this cruise was. Embarkation was pleasant and the lines were quick. Our indoor cabin was ... Read More
We had high hopes for the refurbished Voyager of the Seas, we really did, but our expectations were not even remotely met. What an enormous letdown this cruise was. Embarkation was pleasant and the lines were quick. Our indoor cabin was not configured as requested and safe was broken. Set Sail pass would not open the door < 3 times during the 10 days and had to be re-issued each time. Staff at Guest Services spoke extremely poor English- the worst communication we've ever had on a cruise- you would usually need to speak to numerous people to get even simple problems solved. We both had the alcohol package which had advantages and disadvantages. You had to specifically request by name the champagne or alcohol you wanted, or you were poured the 'cheap stuff', but servers didn't like this and often tried to pretend not to understand. Bars were totally unorganised, with your bartender often having to got to another bar to get the basic things needed. This added to the waiting which, at times was ridiculous and many of the bars were unstaffed for long periods of time.. All bars closed at 1:00am, so no all-night parties allowed! Ryan in the Pig and Whistle was great- amazing service and a nice guy all around. The Tavern had a major water leak coming from the roof for many days, which we reported and no one really seemed to care about. The promenade deck was often closed off for 'repairs' which made walking tricky, but no work seemed to be actually happening. Onboard entertainment was a huge let-down. Despite being a festive cruise, decorations were pretty minimal (there was one big tree in the promenade) and all that was offered on Xmas Eve was a lame carol singalong in the promenade, which did not even hold all guests. On Christmas Day Santa visited for kids at 7:15am but there was nothing for adults- why no special Christmas show in the theatre or Christmas movies for adults screened? Why no door decoration prizes like Carnival have at Christmas? It was impossible to get in to see the ice show- we queued for 45+ mins TWICE and still missed out. Didn't do Flowrider but all the kids on the boat seemed to enjoy it. The Beatles cover band was good but the rest of the shows were lame- unfunny comedians, ordinary singers- no real whiz-bang perfomances that would specifically appeal to the (mainly) Aussie family cruisers- we like Abba and AC/DC, not showtunes and classics! Movies were uninteresting- strange choices and repetitious. Dancing on the deck with director Chris was fun- but dangerous as children were running round dripping water everywhere and causing slip hazards. Trivia impossible to participate in as you had to turn up 1hr early for a seat- why not use the lounge/theatre instead, given there were 3500 people onboard? Food throughout the boat was absolutely terrible- repetitious, no changes in lunches, same old sandwiches offered and a BBQ on deck every day with sausages and undercooked chicken. Where were the themes like Mexican and the vege/ice carvings? Dining room food was WAY overcooked and reheated poorly. There was no big celebration on the last night- no napkin waving or bombe Alaska- just eat, tip and get out! Christmas dinner/lunch was an enormous letdown, you could have EITHER ham or turkey, but not both. A carving station in the dining room just for the occasion would have been great. Chops Grille was great and well worth the money, we had friends who did the Mystery Dinner and they loved it. Izumi's was good too, but we were overcharged on a bottle of wine. Giovanni's was horrid thanks to a rude server named Charleston who should not be permitted to work in food service. The food was badly prepared- overcooked veal and the prawn pasta had two tiny shrimp and not much else, deserts were on a tray and they had that 'crusted' look that comes from being made the day before. We requested an advertised glass of wine but were refused it as it "wasn't available"- I went and got it myself from the Schooner Bar, which was steps away, to bring back in to the restaurant. Johnny Rocket's was pretty 'meh' too, I had to send back the fries as they were still raw. On the plus side, this was the first cruise I've ever been on where I've LOST weight! We left a necklace in the cabin and despite reporting it to RC within an hour of disembarking, it's now ten days later and I have STILL not heard back from them. Very poor customer service. I sound terribly picky here but I'm really not- having been on 20+ cruises all over the world with various lines I just know the standards that Royal Carribean and the Voyager of the Seas should, at a minimum, have been achieving. And on this unorganised, poor quality cruise they did not do so. I will be investing my cruising vacation budget with other lines in the future, and until RCA significantly lift their game when it comes to the Australian cruising market, I recommend that others do the same. Read Less
Sail Date December 2014
Where to begin? Being seasoned cruisers and having done the Radiance last year,we had a couple of expectations surrounding this cruise. Beautifully refurbished ship,Christmas happy people all having a nice time....Wrong!! We and a group ... Read More
Where to begin? Being seasoned cruisers and having done the Radiance last year,we had a couple of expectations surrounding this cruise. Beautifully refurbished ship,Christmas happy people all having a nice time....Wrong!! We and a group of others literally ran off the ship and all stated never again in a month of frosty fridays in hell would we sail on Voyager again,if at all RCCL. Embarkation was 100%. A steady slide downhill from then on. Our junior suite was on level nine,in a good location,but thats it. We weren't looking for fault as on Radiance there had been little to complain about,just kick back and enjoy. Oh,no,not on this sorry ship...the first thing noticed was the unvarnished handrails on our balony,complete with sticky patches of plastic protective coating that lazy workers had failed to peel off(it came off easily i might add). Filthy glass doors,and deck(i cleaned those doors myself,after the cabin steward had a go and gave up). Black mould in the shower,which after 5 days was removed and re siliconed. Patches of rolled on flat paint(aprox 20 of these)on the living area ceiling covering tiny scratches!all these patches were around 20 x25cms each! But more to the point,the ceiling was satin finish,so you can imagine what they looked like,way worse at night...positively shameful standard of work. Not all our drawers had been re-lined(a swanky part of this refurbishment, i believe),so maintenance arrived with a box cutter and roll of sticky to do this. The reason id said something was because there was hair and such still in the drawer from the previous holiday makers. The first time we met our cabin steward,he informed us of his income,really do i need to go into any more detail regarding that?apart from unrequired information and an unacceptable thing to do. After day 5 we politely(as always)asked if we could please have clean sheets and our room vaccuumed,as it had not been done since we boarded.. this was met with a statement that it had been done...were not stupid,so could clearly see it had not been. This sort of malarkey carried on until customer relations were spoken to yet again and the situation sorted. We received a bottle of cheap red wine "for our discomfort". I mean,lets face it,our cabin is always immaculate,because that's how we choose to live,so are not hard to look after! Anyway we were assigned a new steward who was just lovely and did a great job...but no monkey towels and treats for us because i guess they were not pleased we has to complain so often,to get a mediocre result really. As for mealtimes,well i think that if you're reading this then you will know that all other comments written by my fellow reviewers are 150%true. Theres nothing i can add except,over populated ship,understaffed and lack of dining areas...actually a god awful experience. We found a lot of English language issues. We were told very firmly by the Australian customer relations assistant that"UM..they actually have to pass a test,so of course they speak good English",so ok,use it then! May i say that the gals in the high end shops were not only helpful,but cheerful and so obliging...consequently,i spent a heap of money on luxury items that i cannot buy where i live..YAAAY!! Bar staff could not have cared less,and depending on where you went,depended on the price and size of wine glass served,but,tell you what..being female ensured that any men standing at the bar did not get served before females! Very little to do really on this cruise,unless you were into noisy kids,shrieking unsupervised teenagers,or in pools that were most undesirable places to be. Most definitely lacking in anything to do for peaceful adults who wish to spend time reading,or just relaxing. So we found ourselves often driven back to our cabin,and hey,lets face it,that wasn't the best place,was it?? We knew there would be a ton of kids on board,but i question the parents who allowed their unruly kids to run riot,all over the ship continually,to the point that we are surprised there wasnt an emergency overboard...do not think that when on board,your horrid kids will be out of your hair and supervised...make no mistake,they will not, Instead they will be annoying other passengers who have paid a lot of good money to put up with them. I asked my Husband who is a construction company site manager,what makes a building/structure such as Voyager feel so sad and just not work? He said that a building has to have a soul,has to be put together by people who care..or it just wont work. Sadly Voyager is one of these such structures..a huge tank of people all sailing round in what sounds and feels like a 40 gallon drum.. I think Mr.Goldstein needs to take a good hard look at attention to detail,how his staff work and feel and make a lot of changes. And sometimes that can only come from the top and work its way down...and we all know what that means. We would have to be really keen to do RCCL ever again Read Less
Sail Date December 2014
After an amazing trip on Freedom of the Seas we were excited to be spending Xmas onboard Voyager of the Seas after the refurbishment. Unfortunately the boat, cruise and service were all disappointing. The meals were average and lacked ... Read More
After an amazing trip on Freedom of the Seas we were excited to be spending Xmas onboard Voyager of the Seas after the refurbishment. Unfortunately the boat, cruise and service were all disappointing. The meals were average and lacked variety, the wait at any of the bars to purchase a drink was ridiculous, the service received was below expectations and the cruise lacked any Christmas spirit. The entertainment was not up to standard for a RCI cruise. We visited the day spa and were forgotten about and left in the lounge area, went back to see reception after 30 minutes. Finally had our massage / facials but it was rushed and below standard. For which we paid a compulsory tipping of about 17%. We came down with food poisoning on Xmas night and spent the remainder of the cruise unable to participate in anything. Left the boat on the 29th straight to the airport and then to see our doctor on arrival home. Whilst onboard and at the medical centre only nurse was available during the cruise and just gave injections and tablets. Not at all interested in another RCI cruise. Read Less
Sail Date December 2014
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.5 3.5
Enrichment 3.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates N/A 4.2

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