36 Royal Caribbean Voyager of the Seas South Pacific Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major ... Read More
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major complaint is the up-selling that takes place as soon as your board the ship. We found the price of alcohol on a supposed duty free ship out of this world. I was drinking Lindeman's Bin 85 Pinot Grigio which was being charged at USD9 a glass at the AUD Exchange rate equated to approximately AUD14.15. You can buy this wine in the US at USD8.00 a bottle, in Australia at AUD9.00 per bottle. This to me stinks of daylight robbery. We found that the noise on Deck 11 where the pools were located were very noisy, we also found that at the shows in the Royal Theartre, the singers were drowned out by the level of the band. We found the whole eating experience really good from the Al Carte Breakfasts and Dinners to the the specialty restaurants on board amazing. We ate at Giovannis and Chops Grille and the food and service were amazing. The wait staff were very friendly but at the same time very professional. Our cabin was a balcony cabin right at the back of the ship which meant that we were doing a fair bit of exercise walking between our cabin and the stairs/lifts. Our balcony cabin was had a steel wall between it and the next cabin which made it very private compared to other balcony cabins. We only had two excursions off the ship, the first was one I organised prior to leaving Sydney for a 6 hour tour of Noumea. The other shore excursion was Mystery Island which was a tender excursion to this lovely little island. The service by all ship staff was amazing considering the number of changes to our itinerary from the day we stepped aboard to disembarkation in Sydney. Read Less
Sail Date March 2020
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and ... Read More
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and the buffets. We were okay with the initial change in itinerary, adding two overnights in Vanuatu. We understood that we could not get off in Neumea because we traveled through Singapore, and that the Vanuatu government barred us from docking due to crew members infected with the common flu. The change to New Zealand was a bit of a let down since we had booked a "South Pacific" cruise, but we were glad to be on a Cruise! We did enjoy getting off the ship in Teranga and Bay of Islands. Beautiful scenery, nice folks and good local food. Eden, Australia was a nice, small town with cheerful folks and interesting history. The crew provided excellent service while on board. Having one of our suit cases lost between the stateroom pick up and the pier on debarkation was a major hassle. Still not sure what will happen with this! We are hoping that Royal will locate our missing bag and return it to us. We are hoping that Royal will see that for us, this was not the vacation we booked, and will see fit to compensate us more than the credit we received onboard. Read Less
Sail Date February 2020
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. ... Read More
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. We had a rear facing junior suite which was spacious but dated with a limited view but was nice as a retreat when we didnt want to be beside the noisy pool area. Our my time dining experience in the main dining area was found to be slower than normal service with the usual MDR menu, specialty dining was quite the opposite. I think that there were too few complimentary dining or eating areas.The buffet dining area had barely enough sitting area and bigger variety in food, in my opinion. I am really curious as to the smoking area location on the pool deck. It was situated close to the pool. Second hand smoke was unavoidable by adults, staff and kids. It was difficult to avoid the area . Entertainment was really good. There was no sauna or steam room. Staff were very courteous and professional. The BOGO Beverage package was expensive and believe we made an error in purchasing it. Closer to the end of the cruise a different drink package was offered which seemed to be a better deal. Read Less
Sail Date February 2020
Staff aboard Voyager were great. We had a balcony cabin but even with the door locked the wind whistled through it, not a draught but just the noise. Food was excellent and could not be faulted, along with the waiting staff. It is not ... Read More
Staff aboard Voyager were great. We had a balcony cabin but even with the door locked the wind whistled through it, not a draught but just the noise. Food was excellent and could not be faulted, along with the waiting staff. It is not the companies fault, but, we were most upset to find that the Island we most wanted to see, Mystery Island, had to be cancelled because of the Cyclone. Was not impressed with Mare and found that for what they were the ships tours were far too expensive. Embarkation and disembarkation went very smoothly and was extremely well conducted. Other problems we encountered were the amount of unsupervised children by their parents and parents in the bars in the mornings, some staying for a greater part of the day. I know that the shipping line cannot be held responsible for their drinking habits, BUT, just maybe they could restrict some of their money gatherings and have times tha the bars are allowed to operate. we are not wowsers, but believe that both the children and the parents may have more meaningful times together if this were the case. Read Less
Sail Date March 2018
This was our first cruise with our 3 children (14, 9 & 2.5) Embarkation and disembarkation were swift and problem free. If you love trivia - this is the boat for you. So much trivia was offered however you had to be at each venue ... Read More
This was our first cruise with our 3 children (14, 9 & 2.5) Embarkation and disembarkation were swift and problem free. If you love trivia - this is the boat for you. So much trivia was offered however you had to be at each venue at least 1/2hr before session to get a seat, in the end we gave up going. Each show we attended in the The La Scala theatre was nearly empty as it is huge and seating very comfortable. The ice skating show was great to see and we attended at our muster station time slot which was easy and plenty of seats before others were let in to Studio B. It wasn't as cold in there as I had expected, was comfortable with just a t-shirt dress on. There were a lot of children (young and old) on board left to run wild, unsupervised. The ship was always clean. The house keeping, dining staff and galley crew were all very friendly. The bar staff needed to work on their customer service as they always seemed grumpy. We stayed in Cabin 6200 right at the front of the ship overlooking the helipad. The room was spacious for the 5 of us, with a queen bed, double sofa bed and 2 bunks in their own little alcove that could be sectioned off with a curtain. The bathroom was very small but functional. There was lots of space to hang all our clothing and lots of coat hangers available. Bedding was very comfortable and ample amount of pillows offered 2 p/person. Our steward was fantastic - he was always onhand and had our rooms smik every morning when we returned from breakfast and then at night was pulled down and our special towel animal was waiting for the kids. We didn't feel additional movement being at the front as expected, just the usual sway however the noise from the waves hitting the bow of the ship was horrendous. It was like we were hitting something, one night it woke us all up. My husband & I had a deluxe drink package. It was value for money for us, however can see why it wouldn't be for some travellers. All softdrinks are poured from 2ltr bottles or cans that are not kept cold so drinks were always warm and filled with so much ice that they made the softdrink flat also flat due to the fact a 2lt bottle was opened over and over again loosing all its gassiness. With a deluxe package we could order cans of softdrink but these were kept on the counter of the bar so weren't cold either. Our children had a soda package and could only have softdrink from the bottle served in a glass/cup or be charged $$ for a can. Pointless really in my opinion. The food in Windjammer was great quality, with various themes each night. However did notice pork was served a lot. Staff were always attentive and friendly. We decided to splurge a little and book the 3night speciality dining package that was offered onboard the first night as $79.00 p/p for the 3 sittings. Was well worth it. We chose Giovanni's and Chops Grill x2 for dinner over Easter weekend and was pleasantly surprised with the experience. Food was excellent and staff were exceptional, especially with our 2.5yo. We didn't try Johnny Rockets as had heard it was great, and for $9.95 p/h was not wanting to spend another $50 for the family to have hamburgers and chips when the quality of the food in Windjammer was great - with make-your-own-hamburger most nights anyways. Port 1: Noumea - We did the Aquarium and sightseeing tour - it was ok! They took us to a lookout and guide was informative with local commentary during bus trip. Aquarium was small but lots to see and the turtles were gorgeous to see. We went back into city when we returned from tour and went to terminal markets upstairs, lots of the same thing. Daughter had her hair braided but found out was expensive once we got to other islands. We didn't go up the main street of Noumea as was too hard with little one in toe but is very dirty. Port 2: Lifou - We were to stop at Mystery Island however weather conditions due to a cyclone were not favourable so we stopped instead at Lifou. Lifou was gorgeous, the beaches were beautiful. Tendering process was slightly long and we waited about 1hour to get off ship and then the same to return to ship but we just chatted with fellow cruises in the line to pass the time. We only stayed on the beach to the right of the wharf as with a 2.5yyo in toe it was easy and beach was flat however you do need reef shoes as there is lots of coral rocks by the shore. Port 3: Port Villa - we did the semi-submersible boat and the kids loved it. Was perfect for their ages - even 14yo enjoyed as we stopped and they could snorkel around the boat. We then caught a local taxi back into the city to purchase our duty free. Lots of souvenir shops too with all of them basically the same. Port 4: Mare - WOW! Gorgeous - we paid $15p/p to go around to Yejele beach and was well worth it. Waters were crystal clear and sand white. Was windy but still hot so kept it comfortable. We sat under a tree for shade which was good. Snorkelling was amazing here. Our kids didn't attend kids club as they overheard other kids at breakfast staying how horrible it was. My eldest daughter and I attended the cupcake making class - it was great fun, we learnt so much and was great value for money! Couldn't say the same for the DreamWorks Breakfast - waste of money. Only 2 characters attended and for max. 5-10 minutes each, did a dance and then left. The wait staff were rude and didn't even give you a chance to read the menu available so was rushed to order. It was hard to get used to converting everything to US$ The Captain seemed a nice man, approachable with a sense of humour, with his daily "did you know" fact. I would probably go again if the price was right but not without being in a group. Husband and I have been on another smaller cruiseliner and enjoyed it more than this. Was disappointing for our first cruise with our kids as we had heard how amazing they are but didn't live up to the expectations at all. Read Less
Sail Date March 2018
We chose this cruise because we wanted to experience and compare it to Celebrity cruise line. No quiet areas to escape the noise, curfew for children was midnight...arghh. Kettle in the room was good, especially as coffee was pretty ... Read More
We chose this cruise because we wanted to experience and compare it to Celebrity cruise line. No quiet areas to escape the noise, curfew for children was midnight...arghh. Kettle in the room was good, especially as coffee was pretty rubbish even if purchased. You’ll need to request coffee sachets as they’re not provided routinely. Unfortunately it’s the cyclone season in March so it was rough, with a diversion from Lifou to isle of Pines. The pool was drained during rough weather and deck activities were cancelled on the roughest days. Ice show was a standout, dancers were excellent, but the band was way too loud and singers had to screech to be heard. We tried Giovanni’s, a specialty restaurant and were very disappointed. Take your own lanyard if you want one as they are not provided and they charge US$9-$11 to buy one on board. We didn’t get a drinks package as you can buy a bottle of wine for the dining room meal, and they will keep it until the following night for you if you haven’t drunk it all. No complimentary water so if you don’t want to be constantly forking out money for bottles, pack an empty one and fill it at the café. Embarking and debarking was seamless and so quick. Cabins were spacious and beds were comfortable. We requested adjoining cabins with our friends, with balconies that would open up between us. This was confirmed on booking but alas the baclony doors are fixed. There are no shampoo, conditioners or moisturising creams in the bathroom so pack your own unless you’re happy to use the pump action combined shampoo/conditioner in the shower which is pretty low quality. Pack your US adaptor plug. There is also an outlet beside the mirror that takes a Euro plug if you want more than one item charging at a time. There were 3000 passengers on board and we found it very crowded at times. Ports we called into were isle of Pines and Niumea. We don’t recommend purchasing tours from the ship as the locals have pretty much got it covered and you can just purchase all your sightseeing options right at the shuttle drop off point. There is really only snorkelling to do at Isle of Pines and we’d read it was pricy to hire the gear. We bought a great set of goggles and snorkel from Kmart for $10 and they worked well! The promenade area was great and had a wonderful atmosphere of an evening. We established our Amex card for the final account with them, but once on board you can change it to a global currency card which is what we used as it was loaded with US dollars. We probably wouldn’t travel with Voyager again as we found the Celebrity Solstice better in many regards. Read Less
Sail Date March 2018
We have been cruising for close to 20 years with this cruise being a big disappointment. First the good - the service was very good. Staff were friendly and attentive with good positive energy. Cabin attendant was excellent as was the Cafe ... Read More
We have been cruising for close to 20 years with this cruise being a big disappointment. First the good - the service was very good. Staff were friendly and attentive with good positive energy. Cabin attendant was excellent as was the Cafe and R-Bar staff. We had the dine-anytime with overall good service. We tried all the speciality restaurants and each one was very good - recommended. And now the not so good - Food - nothing to write home about. Dinner in the main dining room - food was never hot - warm at best. Selection was OK - you will not go hungry but nothing great - just OK. The quality and selection has gone down from other Royal Caribbean cruises we have been on. Windjammer - for breakfast was typical - if you like hot toast, pancakes, french toast - forget-it - they are all pre-prepared standing on hotplates that never keep anything hot. Lunch again - same staff every day with minimal selection - warm at best - nothing hot. Oh yes if you want burgers / hotdogs every day you will find this every day - and pre-prepared so maybe warm. Ship - the ship is 20 years old and really shows the lack of maintenance. Unpainted surfaces, rust, many lounge chairs that really really need to be replaced, public washrooms that are not kept clean during pick-time. Itinerary - the port of calls are not worth the trip. Most ports had nothing going on or to see. Two ports had nice beaches but not worth taking this cruise for. Enterainment - Way down from what is usually provided by Royal Caribbean - not one show stands out as good but all stand out as pretty bad. Atmosphere - You can really tell they were pushing the drink packages and who bought them. Very rowdy, fist fights that made the news - it felt like a ultra low budget cruise for party-goers - if we wanted this, we would have booked Carnival. The only reason we did not rate this cruise 1 star is due to the very good service. This alone is not enough to recommend this ship and the itinerary is not recommended on any ship. Read Less
Sail Date February 2018
I travelled with 11 other people in the group and the decision to go was made by the group. It turned out to be very successful with all the participants agreeably enjoying all that was on offer. The dining package was exceptional and ... Read More
I travelled with 11 other people in the group and the decision to go was made by the group. It turned out to be very successful with all the participants agreeably enjoying all that was on offer. The dining package was exceptional and provided my friend and I three meals in different restaurants and we also were able to enjoy brunch after touring the main kitchens of the ship. A delight! Dining was also a very pleasant affair supervised by our waiter Alexyandro who made sure that we had everything that we could possibly want and that the food was delicious. His attention to detail was amazing and worked very hard to attain perfection. Also I was helped by Dan who oversaw the Windjammer restaurant and was Waiter in Charge for our main dining area. I have a problem with self service restaurants which Dan realised and was there to support me with food choice. Read Less
Sail Date February 2018
Voyager of the seas needs a major refurbishment. The carpet in our junior suite was coming up, the shower curtain was dirty and the outside of the ship shows rust in many places. There was a strange smell in the elevators almost every day. ... Read More
Voyager of the seas needs a major refurbishment. The carpet in our junior suite was coming up, the shower curtain was dirty and the outside of the ship shows rust in many places. There was a strange smell in the elevators almost every day. Perhaps it was a strong cleaning solution, but it was not a fresh smell. The food, service and entertainment were good. The LaScala theater was too cold. I needed a coat and a sweater every night, and one show I had to leave, because it was too cold. Why Royal Caribbean wastes energy by over air conditioning the ship, makes no sense. Shore excursions were overpriced, but good. We especially liked the Bridges of Eden on Vanuatu. We did not enjoy Fiji traditions and vanilla house at Lautoka, Fiji. The guide’s English was difficult to understand and we really didn’t see much. Overall, I would sail on this cruise again. Read Less
Sail Date February 2018
We chose this cruise mainly because of the ports and the fact that we hadn’t cruised with Royal Caribbean in a while. Positives: Embarcation and debarcation both were seamless. Our room steward and all the dining room staff were ... Read More
We chose this cruise mainly because of the ports and the fact that we hadn’t cruised with Royal Caribbean in a while. Positives: Embarcation and debarcation both were seamless. Our room steward and all the dining room staff were efficient, friendly and very polite. Their service was outstanding. I have to point out especially Noel and his assistant in the concierge lounge, along with Pretty, the concierge. The went above and beyond every day that we interacted with them. Negatives: The room delivered menus—print too small and barely legible. More elevators are needed on a ship this size. Long waits at times. What happened to the chocolates on our pillows every evening? Gone, a chintzy way to cut back. Also lobster is not served (unless you want to pay extra) Drink prices are out of sight. More than land-based restaurants. No iced tea most days. Other menu items disappeared after a few days, too. Where were the pad and pen by the phone? Alternative restaurant fees are ridiculously high! Lots of rust and the railings on the balcony were in dire need of repair. The ship is aging. I think we will have to try other lines in the future to compare. The ports were ok and the Captain was a delight with his briefings each day. The best meals we had were in the main dining room at the sit down lunches. Read Less
Sail Date February 2018
We sailed from Sydney on the Explorer two years ago circumnavigating New Zealand. That was such a fabulous cruise we came back to see some of the Pacific islands. Firstly, I want to state that the Captain was fabulous. He made sure to ... Read More
We sailed from Sydney on the Explorer two years ago circumnavigating New Zealand. That was such a fabulous cruise we came back to see some of the Pacific islands. Firstly, I want to state that the Captain was fabulous. He made sure to thank his crew every day, which I had never heard another captain do so frequently, The room attendant, Engel, was also the best I've experienced on any RC ship; as were the dinning room attendances at table 599. As for guest entertainers, and skaters on board, all were really great. The production entertainers on the other hand, not so much. People actually were walking out of their first show, us included. Since we did not go to the second show, I have no idea if it was as bad. My only issue with any of the crew is the fact that HOTEL MANAGEMENT does not provide CREAM for COFFEE!!!!! All servers I asked stated that it was NOT AVAILABLE on board, despite the fact that when I paid $3.00 at the speciality coffee café I was able to secure REAL CREAM for my coffee. To add insult to injury, on disembarkation day, while waiting our turn, there were 2 litres of cream sitting beside the coffee pot. I have pictures to prove it!!! Our waitress told us the lack of cream for coffee in the restaurants was an issue with a great many of the passengers she served. I tried to address this issue on board, and ended up having a hotel staff member show up at our cabin with a cup of whipping cream. The food in the main dinning rooms and at the Windjammer, was ordinary but edible. The café on deck 5, which is the only place to get any food outside of dinning room hours, was constantly running out of it. On several mornings they were even out of coffee at 7 a.m. Now on to the ship, which is in very sad condition: On embarkation day, by 1 p.m. there was an announcement that there was NO WORKING PLUMBING above deck 5. The issue was not resolved for several hours. There was no further announcements, so sometime around 4:30 p.m. we finally asked and were told the plumbing was now working on all decks. On another day, just was everyone was heading to the gangway to head out on tours, the ship suffered a complete power failure. This only lasted a few minutes, but the elevators took up to 15 minutes to reset themselves. Speaking of elevators, almost all of them had burned out floor light indicators. Some decks had burned out up\down light or call buttons, and some elevators would stop moving for several minutes at a time. Our cabin, on deck 12, although very clean and well cared for by Engel, had a consistent issue with the toilet not flushing. We saw the plumber almost every other day. The public toilets also had issues, some of which were not fixed for the entire 14 day cruise. In one washroom outside of the theatre on deck 4, the accessible cubicle has a very heavy pocket door closure which had the handle missing on the inside. Anyone using this toilet had to leave the door slightly ajar or you were stuck inside!!! The outside of the ship itself could use a coat of paint as the rust was really noticeable. Some is to be expected, but in my experience, this was a little much. As for shore excursions, I would not recommend the Ciffs of Jokin on Lifou, Loyalty Island. The description of this tour on the web site involves a lot of creative writing. Sight seeing in Nadi, Fiji was fine but also not totally accurate. "Shopping" in the town was for 30 minutes at a store of the guide's choosing, as opposed to allowing sufficient time to see the main street shops. We paid to go to two beautiful resorts which were both worth the expense; Pearl South Pacific outside of Suva, Fiji and Le Meridien Resort, Isle of Pines, New Caledonia. This resort was a last minutes substitute for Mystery Island, which is still a mystery to us. There was a cyclone heading towards Mystery so the captain made a course change. As for Villa, Vanuatu, we really wanted to take the "Tranquility Island & Turtle Sanctuary" tour, which, according to Royal Caribbean's web site, could only be booked on board. On day 2, we were the first people at the excursion desk. We were told this tour was full, and had been for months. When we asked how that could be since it was only available on board, the clerk didn't know but stated the tour only accommodated 25 people!!!! I then wanted to know who could they even offer a tour with that limited numbers when there were 3100+ people on board???? Again, no answer, and she didn't really care. Noumea, New Caledonia would have been great, if it wasn't raining all day. They cyclone was catching up to us. As for children on board, we rarely saw them. All were very well behaved. I'm a Diamond level member of Royal Caribbean's Crowne & Anchor club, so I will sail RC again. Read Less
Sail Date February 2018
We've sailed on two of the Voyager's sister ships before and this was not up to the standard of the other two (Explorer and Mariner). We love the layout of the Voyager class ships, but the Voyager itself did not live up to our ... Read More
We've sailed on two of the Voyager's sister ships before and this was not up to the standard of the other two (Explorer and Mariner). We love the layout of the Voyager class ships, but the Voyager itself did not live up to our expectations. We still enjoyed our cruise as we can't find a reason not too, but on this ship the service, the food generally and the feel of the ship were just not up to the usual high standards we have come to expect on RCI ships. Dining room food was below standard and the menu lacked variation and interest. The Windjammer got it together, but was not up to the usual high standard and much of the hot food was served warm at best. Staff appeared to be less numerous, but we don't know if they've cut down or not. The staff they have, however, are excellent and some are exceptional. The bars all over are very good and the bar staff know their job well. Whether passengers were ordering water, soda, mocktails or cocktails, staff attitude was friendly and accomodating. We found that the Solarium Bar and the R Bar were very efficient. The activities staff were rarely seen and they rely too much on the ship's inbuilt facilities to entertain the passengers. That is, there were too few ship's games and little entertaining things to do during the day, Certainly, if you like trivia then there were plenty of different types for you to play. Flowrider, Rock climbing, mini golf and Ice skating do not, unfortunately, entertain enough passengers as they are not all capable of doing them. Are they also down on staff and can't do it all any more or do they just not work as hard as they used to to keep everyone busy? The entertainment provided by individual musicians and the production crew both on stage and at the ice shows were just fabulous; first class, in fact! Thanks go to the Captain for keeping us out of the rough seas we expected with the recent cyclone. A course change and a warning of a possible itinerary change (which wasn't necessary) kept us out of trouble and provided us with smooth sailing to exotic destinations where we encountered the clearest, cleanest water we've ever seen. Read Less
Sail Date February 2018
After cruising to the South Pacific ports in the 1970's, my husband and I decided to re-visit the area on a current cruise ship. It was an interesting experience. We booked a 10 night cruise on Voyager of the Seas to try the Royal ... Read More
After cruising to the South Pacific ports in the 1970's, my husband and I decided to re-visit the area on a current cruise ship. It was an interesting experience. We booked a 10 night cruise on Voyager of the Seas to try the Royal Caribbean brand. We have both cruised on 6 or 7 occasions previously trying Princess, P&O, Celebrity, Star and others. Voyager is showing her age in some ways but is kept spotlessly clean by her hard-working staff. Maintenance appears to be a little lacking but after 20 years on salty waters, I guess that will catch up. The embarkation process at the Sydney Overseas Terminal was pretty easy with plenty of staff to direct you and advise what paperwork to have on hand etc. We had spent the week-end prior in Sydney at a CBD hotel so with a 12 noon - 1.00pm boarding slot, we checked out and wandered down to Circular Quay for a late breakfast. We arrived at the Terminal at 12.15pm and were on board by 12.45pm. We explored a little then headed up to the pool area and had a drink while waiting for the announcement that staterooms were ready. We were able to access our Staterooms just before 1.30pm which was incredibly quick. We had a Superior Ocean View with Balcony on the 9th Deck. There was ample room with the bed being a King-size and a 3 seat lounge. Our suitcases slid easily under the bed for storage and there was heaps of drawer and hanging space. There was also a chair and desk arrangement with a kettle and a small fridge which keeps drinks at 13 deg. The bathroom was small but efficient with a small round shower with sliding doors and great water pressure. Liquid body soap and a bar of soap was provided. Towels were plentiful and replaced if left on the floor. Our room attendant was very efficient, spoke to us by name most days as we came and went and left us with a different towel animal every night. The balcony had 2 comfortable outdoor chairs and a round table and we enjoyed breakfast out there on a couple of occasions. It would only fit 2 people though. The maintenance programme was lacking as the wooden balcony rail on this side of the ship was definitely in need of varnishing. It was almost on the point of releasing splinters, it was so dry and looking down, it was evident on most of the other floors as well. However, on the pool deck and the walking decks, the rail was beautifully varnished! Overall, the cabin was great. The TV selection - not so great as all movies are an extra cost of $US12 per movie. The selection was pretty ordinary as well. There were the normal RCI channels selling their product, explaining the ship and showing you where you were and then a Foxtel arrangement of about 5 news channels and a couple of childrens cartoon channels. No National Geographic or Lifestyle programmes. On holiday, there is only so much news you can take. We chose the late dining (8.15pm) in the main dining room - Sapphire Room. This is a fabulous room spread over 3 storeys with magnificent chandeliers lighting the centre area. The staff are very good, welcoming and efficient. However, the food is bland and ordinary. Presentation was similar to my mother's in the 1960's on some occasions. 2 slices of roasted beef, an ice-cream scoop of mashed potato and boiled carrot sticks and broccoli were my first night's fare. My husband who is a fish lover, found the fish to be over cooked on most occasions. The presentation of the food was a little lacklustre. There are 4 or so items on the menu that are always available in case you can't find something to appeal. I ordered the Strip Steak (similar to our porterhouse) and again, it was served with mashed potatoes and boiled vegetables. However, the steak was so tough, I was not able to eat it (and I was supplied with a steak knife). Disappointing! We did buy a 3 night dining package on board to sample the extra restaurants on board. We went to Chops Grille and had the Seafood Tower which was large, again presentation was lacking, however it had prawns, oysters, cockles, crab claws & lobster. Unfortunately, garnishes consisted of 2 lemons cut across the middle and 3 tubs of tomato sauce. No Tartare Sauce or Aioli was available so I asked for mayonnaise, thinking I would make some of my own but alas, no mayo either!!!!! We also visited Izumi, the Japanese outlet twice. This was very nice. I sampled the Hot Rocks cooking at the table and my husband couldn't resist the Sashimi plate of 4 different raw fish slices along with Miso Soup. The Windjammer Buffet had a large variety of foods available most of the day and night. We selected snacks or a light lunch to have with a drink out by the pool some days and there was always make-your-own burgers, hotdogs and a joint of roasted meat available. Desserts consisted of a selection of cakes on most days and there was always fresh fruit cut in chunks. The Promenade Cafe was always open if you fancied a snack or to purchase a barista made coffee or Ben & Jerry's Icecream. The available coffee throughout the ship was disgusting! However, $US3 bought you a Flat White, Cappuccino or Mocha which were generally reasonable. The drink prices (considering we were sailing in Duty Free waters) were high. Cocktails started at $US12 through to $US17 ($AUD15 - 22) Crown Lager, Heineken, Corona Beers were $US8 ($AUD10) but bottled wine prices were exorbitant. Lindemans Bin 85 and Bin 95 Whites were $US35 ($AUD44) per bottle and as we arrived home, BWS had them out at $AUD6 per bottle. The deluxe Drink Package was $US72 per day for the whole duration of the trip. Our feelings were that this encourages the irresponsible consumption of alcohol and between the drinks and internet packages, you would need to allow the price of another person cruising to cover your expenses. The Entertainment offerings were mixed with no real production shows on this cruise. However, there were 2 comedians showcased who were quite good and elicited plenty of laughs. My husband has a hearing problem so they were not to his liking as if you can't hear the punchline, it's not very funny. Rock Rhapsody was a tribute to Queen performed by 2 female artists and 1 male artist and was very good. Their encore performance of Bohemian Rhapsody was excellent. Peter Byrne, an Irish/Australian Neil Diamond impersonator was also very good and performed a solid 60 - 65 minute show. Craig Dahn, the pianist was mostly drowned out by the Voyager Band but he was talented, no less. There were good incidental musicians around the Promenade and in the Pub and Schooner Bar at various times which gives a good vibe when you just want to sit and have a pleasant drink. Around the pool deck, it was always busy with the outdoor movie screen and various music and/or activities. The Solarium which has an adults only pool was a quiet retreat although always well patronised. The Trivia quizzes were always well supported and good fun. The Flow Rider surfing, rock climbing, basketball court, mini-golf and table tennis were popular activities which were fun to watch as well. The Ice Skating Show, "Blades", was very good and a novel experience. The service of all the staff we encountered was exemplary. We only did one shore excursion which was Advanced Snorkelling at Mystery Island. In my opinion, most ship provided shore excursions are quite expensive and this proved true. However, the snorkelling was fabulous even if climbing into and out of the little boat was problematical. The tender process was easy and they were frequent. The disembarkation process was easy as we utilised the self-assisted disembarkation which meant we carried our own bags out when we were ready which was around 8.15am. My summary of the ship - it's a good starter cruise line however, the constant money gouging for everything became very tedious. I have never had to pay for bottled water on a cruise line before and at $US2 per bottle, this was a downer. Many of the daily activities like cupcake decorating, sushi rolling etc., all had a participation cost as well as the galley tour etc. Read Less
Sail Date February 2018
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare ... Read More
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare up again to the extent that I had to be dosed on up on strong painkillers just to be able to function. (I'm fine again after one night at home in my own bed). Apparently, all beds on the ship were replaced 12 months ago, and you can see in recent reviews that there are lots of reports of the beds being way too hard. I'm a large man, and purposely bought a firm bed for myself as that's what I prefer for comfort - but these beds were just off the charts in terms of hardness. Literally felt like sleeping on a hard wooden box with a thin layer of foam on top. No "bounce" or movement at all, I'd even get pins & needles in my backside just from laying on the bed to read. If you have any history of back pain at all, do heed all these warnings - don't book a cruise on this ship! The ship had way too many children booked on board (I know other cruise lines have specific limits), and there was no effort at all to reign in behaviour such as running down stateroom corridors at midnight and calling out in loud voices, waking everyone up. One of the two whirlpools in the adult solarium was out of action for most of the cruise, and the whirlpools in the main area were full of unsupervised children using it as a splash pool, diving underwater, pushing each other and so forth - not relaxing at all! The remaining adult whirlpool was usually cold and the water jets didn't have any pressure at all. The sun lounges throughout the upper decks of the ship are in dire need of replacement, many were broken or torn, and the foam mattresses on the sunbeds are flat and worn out. The entertainment options on the ship were very limited. I was lucky enough to do a backstage tour, where it was admitted that one of the two production shows was out of action due to a safety issue with the equipment. However, they left the remaining production show to the last night, when it had to be cancelled due to ship movement - a situation they could have avoided by scheduling it for any of the other nights of the three sea days home. One show featured great singers, but the volume was turned up to the point where the sound was distorted and breaking up, and physically painful to the ear. One mildly amusing comedian, and one obnoxious unfunny one. The magician, Duck Cameron, whose show I've seen before was wonderful - he's such a generous, professional performer. We were served by wonderful, friendly, attentive and gracious waiters in the main dining room - meals were a bit up and down in quality though. Lunch options in the dining room were quite bad. The buffet generally supplied a good variety of food, but they struggle to keep food hot. Unfortunately on this cruise we missed two of the five scheduled port visits due to a severe storm system in the area - which is totally out of the control of the cruise line! Felt confident in the Captain's handling of the situation, taking us further north away from the areas of stormy seas, and giving us three days to get home via a quieter route at a more leisurely pace. My room was kept immaculate by my room attendant. Lastly, in case anyone at RCI is reading this, please immediately cease the constant ship-wide announcements for bingo. It was intrusive and annoying, and happened way too many times every day. Read Less
Sail Date January 2018
We saved for a long time to get a Grand Suite and we're so excited that we even had a doorbell- until children began ringing it at all hours of the night and into the early morning, so we had to have it disconnected. We were excited ... Read More
We saved for a long time to get a Grand Suite and we're so excited that we even had a doorbell- until children began ringing it at all hours of the night and into the early morning, so we had to have it disconnected. We were excited that we'd saved enough to get a suite so we'd be allowed into the special roped off Gold pass areas, until we realised it wasn't so special because EVERYONE came into those areas. When the people beside us with blue passes were told to move, they refused and said "ask your managing director who I am". We will definitely think twice before saving for a suite on RCI again after this cruise. The concierge was wonderful, and we truly enjoyed the lounge areas which were often the only quiet areas aboard. We didn't appreciate seeing food fights, and large 'gangs' of unsupervised teens/pre teens, threatening other gangs and commandeering the lifts to stop at every level. Our room was fantastic, and kept beautifully clean by our stateroom attendant who went out of his way to ensure we were comfortable. The specialty restaurants served perfectly cooked and beautifully flavoured dishes which we sampled every night due to having an ultimate dining package (Note that Johnny Rockets isn't included in this package, so we re-named it the 'almost' ultimate package. There seemed to be less trivia than other cruises, which was a shame for us as we plan our days around the trivia. The shows were very professional though, and always worth attending. There were really too many children on this cruise. The staff even commented there had been more issues than usual, so hopefully RCI will think about capping the number of children in the future, or upgrading their security cameras so they can be quick in finding culprits and reprimanding them accordingly (and their parents who should be supervising them when they're not at the kids club). The ports were lovely, though we skipped Mare due to a lovely big thunderstorm. In Noumea, Amadee was worth the trip out for the day, and we saw some gorgeous large sea turtles. Vanuatu horse riding was spectacular, and riding the horses in the water is a lovely, novel way to end the tour. The police met the ship as we docked, after teen vandals caused significant malicious damage in the arcade on the final night. Read Less
Sail Date January 2018
I chose this cruise to get out of Sydney for New Year. I know it is school holidays but I didn't expect so many badly behaved children. Last year I went on the Radiance to New Zealand and it was great. I guess the lesson is no ... Read More
I chose this cruise to get out of Sydney for New Year. I know it is school holidays but I didn't expect so many badly behaved children. Last year I went on the Radiance to New Zealand and it was great. I guess the lesson is no school holiday Cruises to warmer climates! I also felt the entertainment on this cruise wasn't as good as previous Cruises. Too many comedians that weren't that funny! I really think RC need to look at their TV channels! Being an Australian based cruise they need to target Australians more. There were too many American news and sports channels. Also a lot of the movies at night were children's movies! It would also be a good idea to put a brief synopsis of the movies in the Compass. I was also disappointed that there were not more interesting lectures during the day. Dance classes are not lectures! Staff were excellent as always! Service was great! Read Less
Sail Date December 2017
Voyager of the seas, 21st Feb 2017 Average at best, this was the largest ship we have been on and will now go back to smaller ships. Even though the ship is larger than Radiance/Solstice/Carnival the layout seams cramped in places and ... Read More
Voyager of the seas, 21st Feb 2017 Average at best, this was the largest ship we have been on and will now go back to smaller ships. Even though the ship is larger than Radiance/Solstice/Carnival the layout seams cramped in places and not as well set out. The Windjammer Buffet is the biggest issue, not enough seats for the amount of passenger's, the other ships we have been on have an extra area at the back of the buffet ( a rear deck that a joins the buffet area ) the Voyager does not, it seams that they have used space to add as many cabins as possible. The cabins, we had a deluxe balcony 6294 the smallest cabin on any ship we have been on, we had 3 in our cabin, the third bed is a Pullman bed from the celling over the top of the main bed, so you could not sit up on the main bed with out hitting your head on the bottom of the Pullman bed. The reason for this is that there is only room for a 2 seat sofa and not enough room above the sofa for a Pullman bed ( other ships have a 3 seat sofa bed and Pullman above the sofa ) again I think they are making rooms smaller to fit more in. Food Windjammer, not enough seats, food was average and very little variety, breakfast was the usual eggs, cereal, fruit, bacon, baked beans, toast, sausage's, not much you change , for breakfast, but lunch was a different matter, always the same with maybe 3/4 new dishes during the 12 days. The make your own burgers was particularly busy, the 3 times I joined the queue when I got to the front each time they ran out of patties with a 10 minute wait, the chips where also hard. Also I think they got a good deal on potatoes, mash potato was on every meal Breakfast/Lunch/Dinner and on every meal in the MDR. MDR, hit and miss, some very good some average, and not always what you though you were going to get. for eg I ordered the Pavlova one night for dessert, what I got was a small hard meringue on a berry sauce with a small dob of cream just enough to hold a thin slice of strawberry and kiwi fruit, not what I call a Pavlova. My wife ordered a NY steak Ceaser, this was 90% lettuce and a couple of thin strips of meat. Our waiter was OK just did his job and that was it, the last few days he started to get the orders mixed up between us and the table next to us. I think they may be trying to get more takers at their speciality Venues by dropping the standards of the MDR food. Johnny Rockets, went here twice, well worth the $6.95 US, for that you get a choice of 4 different fries, different burgers and melts, Ice-cream Sundae, apple pie and as many as you want. get in early as it is first come first in, very busy at lunch time. Café Promenade, again not enough seats at times, was very crowded after show time, to get a piece of pizza you had to wait most times for them to cook it. Other venues, did not go to any of these and they do push them heavily every day. Shows Very good to Ho-hum, for the 12 days the ships singers and dancers only did 2 shows, apparently they only joined the ship for the first time, it showed on their first show the first night witch was a bit average, their second show the last night of the cruise was much better. We also had 3 comedy acts, immersionist, Hypnotists, Beatles tribute band, Irish flute player/singer. The best by far is the Ice-skating Shows on level 3, Studio B, do not miss these, The trivia, if you are into this, was held all over the ship in different venues, some of which were way to small for the crowd that turned up. If you are not into Trivia or the Spa services then there is very little to do but sit by the pool through the day. OR go to the many "Sales" down at the shops OR go and spend your hard earned at the Casino OR Bingo. Lutoka Fiji, $8 us for a bus into town, drops you at Jacks store, the nicest store in town, went for a walk around town, not worth it, the prices in Jacks are actually better than the market stands on the Warf. Suva Fiji, did the Spice Farm Tour, excellent, 30 min bus ride with commentary, singing, dancing, fire walking, Lunch, Kava drinking, a talk on the Fiji culture and the Farm and a tour of the "farm" The elderly and slow walkers were taken separately around the farm and looked after. Mystery Island, great place to relax and swim, also have markets and tour shops and a café, the tender process was great and 8 tenders from both the front and rear going all the time. Isle De Pines, another great place to just relax and swim, been here many times so didn't go on any tours. Noumea, Been many times before, just went into town and had a look around, Tip the Tchoo Tchoo train tour is great, you can also git this tour from the terminal were the shuttle bus drops you off, much cheaper than the Cruise tour WE understand that each person will have a very different experience to everyone else on the same ship, as you will have different Waiters in the MDR and Different acts at the Shows, the above reflects our personal experience's. Overall the Cruise was good, but just to many People, and the food was not up to the standard of other ships, so we will go back to the smaller ships in future and that does include RCI ( Radiance ) Read Less
Sail Date February 2017
Overall the cruise was great . The ship is well designed and the staff are wonderful . As an Elite member of Princess , maybe it's me , but I got the feeling that Royal were catering for a younger demographic than myself . Belly flop ... Read More
Overall the cruise was great . The ship is well designed and the staff are wonderful . As an Elite member of Princess , maybe it's me , but I got the feeling that Royal were catering for a younger demographic than myself . Belly flop completions and sexy man comps are a bit over the top for me . In saying that , the food was good ( except the coffee ) the layout of the windjammer is great and anyone who says they couldn't find the right sort of things to eat are kidding themselves . Our cabin was right in the front of the ship and had a great 2m window that gave a view right over the bow . We had two days of 10mt waves , so that came in handy . We ate most meals in the Safire dining room and had a table for two next to the window that was great . Romeo and Fay looked after us both with professional courtesy and also friendliness . The entertainment was ok if that was your thing , but the cruise director had the loudest voice ever and we turned her off when ever we had the chance . Royal have this policy of charging everything in US Dollars which makes it expensive . A Bourbon and coke cost $8 Plus an 18% gratuity plus the exchange rate so work on $10 per drink , that can get expensive , so consider a beverage package depending on the length of the cruise . The guys in the bars are great , especially Dave , Martin and Gil in the Schooner bar, great service and friendly conservation . All in all , I think I will go back to princess for the reasons outlined , but if you are under 50 , you will probably enjoy it . Read Less
Sail Date January 2017
We have cruised with RCI on 7 occasions and with the exception of this last cruise, they were all sensational. RCI appears to have cut back on staff as the service levels have dropped dramatically. For the first time we experienced ... Read More
We have cruised with RCI on 7 occasions and with the exception of this last cruise, they were all sensational. RCI appears to have cut back on staff as the service levels have dropped dramatically. For the first time we experienced relatively long waits at bars to get drinks. At times the guests were 4 or 5 deep to get a drink, in particular around the pool bars. Remember when drink waiters were walking around the pool decks and almost annoying you with drink requests????? well that aint happening anymore. At best we saw 3 waiters servicing up to 1500 or so guests. The ships appearance was ok, possibly needs an external coat of paint but very clean. The cabin was very good and our room attendant was also very good. For an almost sold out Christmas cruise, the Entertainment was limited and to be honest I expected more. The saving grace was the Dining Room experience.... It was SENSATIONAL. Our servers (Gama and Wayan) made us feel like we were the most important people in the world. The food was great and plentiful. Choices were also very good. The best and worst were definitely the ports of call.............. Noumea was very nice, we did a shore tour to Amadee Island. Highly recommended, It was beautiful and we got to swim with turtles and (Harmless) Sea Snakes. Isle of Pines - As always - Beautiful Then we went to Wollongong (Port Kembla) - let me start this rant by apologising to the people of Wollongong for what I am about to say. Firstly, the cruise was sold as a South Pacific Cruise and from my calculations Wollongong is South of Sydney (Just). Initially we were going to go to Lifou but for whatever reason it was a last minute cancellation and this port was changed to Wollongong......For those of you that have never been to Port Kembla, let me paint you a picture. The air reaks of pollution, it is an industrial town littered with smoke stacks, the views are atrocious. It is a working industrial port and shoild never be visited by a cruise ship.....EVER. Perhaps it is because we have been spoilt in the past on other cruises but this particular cruise I would rather forget. Read Less
Sail Date December 2016
We chose this cruise because it was going to Fiji. Embarkation was smooth as our shuttle did not arrive at the dock until after 1pm. Cabin was good and we really liked the private balcony, and the shower stall (not over bath). Our cabin ... Read More
We chose this cruise because it was going to Fiji. Embarkation was smooth as our shuttle did not arrive at the dock until after 1pm. Cabin was good and we really liked the private balcony, and the shower stall (not over bath). Our cabin steward Mohammed introduced himself when we arrived, and kept everything spic and span for the duration of the voyage. Our dinner was 5:30pm in the Sapphire Dining Room (Deck 3). Our dinner companions were pleasant, although the table (10 seater) was never fully occupied, and we even ate alone one night. Food was dissapointing and portions were on the small side. Our servers, Fan Liu and Yuyu were brilliant and did a sterling job under trying conditions because of people at a neighbouring table. Wines were ridiculously overpriced - one wine on their list was selling for US$34 (it can be purchased at Dan Murphys for under AU$5). The food in the Windjammer Buffet was about the same and at times it was hard to find a table. Entertainment in the lovely La Scala theatre was mostly OK. The standout act was the pianist from Perth, and the band was excellent (if a little too loud). The two ice show we saw were also brilliant. Service was hit and miss and there were not many smiling staff members. One bar tender rudely said Yes! in a loud voice when my husband tried to order at the bar because table service did not seem to be available. He also said the drink we required was not available, but somehow this drink was found for us by the waiter we eventually ordered from (in the same bar). My husband and I are an older couple and usually travel on a smaller ship. This ship was huge and there were at least 600 kids on board. This did not really bother us and there were plenty of places to have a quiet time (not the pool area or the shopping mall). In short we were rather disappointed and will not cruise with RCCL again. Read Less
Sail Date November 2016
Voyager of the Seas, 12 day South Pacific cruise (New Caledonia & Fiji) r/t from Sydney, superior balcony cabin, deck 9 forward, 3,700 passengers + 1,200 crew. About 80% of the passengers were Australian and about 30% were families ... Read More
Voyager of the Seas, 12 day South Pacific cruise (New Caledonia & Fiji) r/t from Sydney, superior balcony cabin, deck 9 forward, 3,700 passengers + 1,200 crew. About 80% of the passengers were Australian and about 30% were families with children. There were very few Asian and Eastern European guests. I am an avid cruiser, having taken 15+ cruises, in most regions of the world. I have sailed before on Carnival, Princess, Holland, Norwegian, Star and Costa. This is my first cruise on Royal Caribbean. My overall impression is disappointed and would have to rate them at the bottom of the list above. The ship itself is modern and has very good deck plans. It was evident that RCL markets this ship as family friendly by the high number of children onboard (and not even a school holiday in Australia). There are many ship board activities and venues (rock climbing wall, ice skating, wave generator for surfing) designed specifically for children. I will start with the pluses; our balcony room was well planned, comfortable, lots of storage space, comparable with most cruise lines and well insulated as we were never disturbed by corridor or adjacent room noise. The internet on the ship was very fast and a good value for unlimited use. The ship has excellent interactive information systems that can be accessed from your room TV or screens throughout the ship. All crew and service staff were friendly, well trained and would go out of they way to assist you. Lots of diverse ship board activities to keep you busy during sea days. Large casino, beautiful promenade with shopping promotions, excellent modern fitness center. Minuses; the food was just average, with the exception of the specialty dining areas which were an additional charge - $35+. Breakfast & lunch in the main buffet areas were usually very crowded with difficulty findind seats during peak times. The menu lacked variety for a 12 day cruise and even on formal nights in the main dining room, I found the food to be of poor quality (steaks paper thin). The live entertainment for the theater shows totally missed the mark and was no where near that advertised in their promotional videos. With the exception of the ice show which was excellent, the rest of the shows were mostly single performers that were nearing the end of their careers to put it politely. The ship was over-run with children, constantly running around. The main pool and jacuzzis were usually full of children playing in the water and having a good time. FYI - there was a separate smaller pool and jacuzzi just for adults. Final impressions - if you are a first time cruiser and don't mind all the children or a family with children, then you will probably find this a very enjoyable vacation. If you are an experienced cruiser, I think you will be disappointed. Read Less
Sail Date November 2016
(1) We spent 90 minutes on 4 or 5 different queues before finally getting on board. There must be a better way to do this. (2) Then our extended family of eleven were given 4 different dinner times. OK sometimes stuff happens. This ... Read More
(1) We spent 90 minutes on 4 or 5 different queues before finally getting on board. There must be a better way to do this. (2) Then our extended family of eleven were given 4 different dinner times. OK sometimes stuff happens. This despite having a pre-boarding confirmation receipt of one table and one time for all 11 of us. (3) So we line up at the service desk for half hour to sort out the dining times, to find they don't have the authority to amend the times. They refer us to dining deck 4. (4) We line up again for another half hour to find out we were sent to the wrong location. We are referred to deck 3. (5) At deck 3, after another half hour queue, we are finally put on the same dining table and time. (6) The next day at breakfast we are a little late, due to a delay waiting on another queue at the service desk for one of the family. Several of us ordered orange juice. Half hour later we asked where the orange juice was. Another 10 minutes later we asked another waiter. Then a further minute or two later we ambushed the head waiter when he was near by and gave him a gob full of insult (clean language though), in short telling him we had been waiting 40 minutes, but worse than that we were definitely being ignored. (7) To the credit of the head waiter, he looked after us from that point on throughout the cruise and made sure were were well looked after in the dining room. (8) Evening meal night 3, one of the family had a steak which was raw at one end. These things happen, but it's on top of a poor start. (9) We also found that Windjammer serve yourself hot food was either cold or luke warm, well below WH&S health standards for minimising food contamination. (10) In Fiji it was boiling hot and humid, and we had to endure a 2 hour excursion with no air conditioning on the bus. Everyone felt terrible upon completion and probably had a level of heat stroke. Me for one had swollen fingers from the heat. (11) On the plus side, the accommodation was excellent, the service staff, evening waiters, cabin service staff and other staff around the ship were excellent (apart from the poor breakfast experience mentioned in point 6 above). Most of the entertainment was OK to good, the Ice Scatting shows were outstanding (World best) and a couple of the other shows and dancing were good too, as was the final night package with the comedian and Promenade deck finale. There were however a few slow entertainment periods here and there throughout the cruise without much entertainment. (12) A couple of the specialty sales staff were somewhat high pressure, especially the podiatry guy with his expensive inserts. (13) Some of the family loved the islands, but for me I would have preferred better and more locations. I feel once you have seen a couple islands, they are mostly the same. As such the cruise was a bit of a mix of great, good average and poor. I hope this information can be used to improve some of the shortcomings, while maintaining most of the good to excellent aspects. PS: The Dining Rating is the average of Excellent night dining service, one very poor breakfast experience and below heating health standards in Windjammer. Read Less
Sail Date November 2016
This was our first cruise on Royal Caribbean. We have previously cruised on Celebrity, Princess, Norwegian and Holland America. We chose Royal Caribbean to see how it compared to the others and if it was a viable alternative for us (newly ... Read More
This was our first cruise on Royal Caribbean. We have previously cruised on Celebrity, Princess, Norwegian and Holland America. We chose Royal Caribbean to see how it compared to the others and if it was a viable alternative for us (newly retired couple) !! We were also concerned that prices seemed to be rising on our favourite cruise line. We had a good time - but like anything there were pluses and minuses which I will attempt to outline in this review. We chose early November as we felt it would be less crowded and fewer children as there was still six weeks or so before the school holidays (we were wrong here !!) and the weather would be pleasant. Here we go - pluses first !! 1. We were able to purchase drink packages, internet package and shore excursions in the weeks before we left in Australian dollars and were able to spread them over two credit card billing periods. We bought ultimate drink package ($65 au,- it was $65 us on board), internet for one device for entire cruise -$130aus and two shore excursions Amadee Island (Noumea) and Jewel of Fiji which were both full day trips and cost a bit over $200au each. 2.Embarkation was quick - we usually go around 11.30 - we did go in the suite line as we had a JS - other people did say their embarkation was quite slow in other lines. 3. Our cabin a JS on Deck 9 mid ship was excellent - have to say the best we've ever had. It was spacious - excellent storage - many cupboards and drawers (too many for us to fill and we don't travel light), walk in wardrobe, bathroom with bathtub, lounge area with sofa and two lounge chairs. Our cabin steward was Rainier who did a great job - towel animals every 3 days or so.The noticeable thing here was he had no assistant as they have on other cruise lines. 4. Main dining room waiter and assistant Made and Ermeliza excellent. This was our first experience with Traditional Dining - we usually have Anytime Dining but this wasn't available when we booked. Dining room open for breakfast every day - buffet or a-la-carte in different areas and for lunch on sea days. More on food and other dining issues later !! 5.Don't miss the ice-skating shows - ex-Olympic skaters perform two different shows - tickets obtained by lining up outside at the designated time advertised in Cruise Compass. 6. Tendering - well done - other cruiselines may like to take lessons from these guys. 7. Disembarkation - well organised - we selected the self-disembarkation which meant we had to go early (7am) but saved the usual chaos in the suitcase hall. There were many multigenerational families on board and the ship provided a variety of activities for all. If you are looking for a quiet, relaxing cruise this may not be the cruise line for you. Minuses !! 1. We caught the train to Circular Quay - walked down to the ship - first impression - a little tired looking externally - coat of paint needed maybe ?? 2.Prior to our cruise on the advice of CC members I e-mailed RC dining in Miami with a request for a table for 2 in the Main Dining room - never received a reply - saw Maitre'D after boarding who said it was impossible (not very friendly) - we were on a table of 10. As it turned out the 10 ended up being 8 - all nice people so it wasn't so bad !! 3. Now food is a subjective subject. We found the Main Dining room food (with one exception) to be adequate but quite average - there was no wow factor there.I had Steak Dianne one night where the steak was inedible - grisly, fatty etc. Don't look for fillet steak or lobster unless you are prepared to pay extra. 4. Windjammers (buffet restaurant) was VERY crowded - we only ate lunch there a couple of times on port days as main dining room not open. Tables and chairs very close together emphasising the crowded atmosphere. Food here was also very average. 5. At times it was impossible to find a spot in a bar for a quiet drink - particularly Deck 5 where the promenade is. Having said that we were (on some occasions) able to find a spot in the Deck 14 Viking Lounge. 6. As I previously said we prefer a quiet relaxing cruise - we were surprised that there were 600+ children on board. As an ex-teacher I always found it annoying that children were taken out of school for holidays at assessment and reporting time ( rant over !!!!) 7. It seems to us that the lifts were inadequate for the number of passengers - very long delays waiting for lifts - lifts full when they got to you - be prepared for lots of stair walking. 8. We enjoyed the adult pool and spa pool but were never lucky enough to get a lounger. We always had to put our towel and belongings on the ground. 9. We like to use the gym on a daily basis - however despite being well equipped Voyager's gym was always too hot - probably had something to do with the spa pool in the middle of it !! 10. We found the evening entertainment in the Theatre to be very mediocre. Once again a subjective area. 11. We sometimes like to watch movies in our cabin - we were surprised that on RC these cost $12.99us per viewing - other cruiselines we have been on are free !! 12. Most movies presented on the big deck screen or in the theatre were geared towards children. Would we sail on RC again ?? Probably if the price was right - but our favourite cruiseline still remains our favourite. Read Less
Sail Date November 2016
Let's begin with the good stuff. The ship was very comfortable, the food to a very high standard and the dining room and bar staffs were excellent. Our state room was comfortable and spacious, not to mention clean and well ... Read More
Let's begin with the good stuff. The ship was very comfortable, the food to a very high standard and the dining room and bar staffs were excellent. Our state room was comfortable and spacious, not to mention clean and well maintained. Now to the reasons for the review. Firstly, our booking had prepaid the tips. All of you cruisers know how tricky that can be so prepaid seemed a good idea. The day before our cruise was to finish we went to guest services to check the state of our account. Yes, you guessed it, tips had been taken off our credit card. Guest services gave no explanation but instantly and without argument adjusted the bill with the comment that it would only take a couple of days for it to be returned to our card. They should never have been taken off the card. The speed with which they adjusted the bill without argument makes me deeply suspicious. The second issue was much more personal. My wife had a special birthday while we were on board and our daughter had arranged a surprise for her - wine, cheeseboard, birthday cake and fresh fruit in the stateroom. On our return, she asked if we had enjoyed the surprise. What surprise ? It never showed. This on top of the fact that they had charged her card twice. At the time of writing they are now arguing there is no evidence we didn't receive the gift. Since it was a surprise we didn't know about it till our return so couldn't have complained at the time. Have had to get the travel agent involved since RC seem to be trying to avoid refund for services never supplied - and it was't cheap. Both of these incidents have soured our attitude to Royal Caribbean and must act as a warning to the rest of you. Watch them like Hawks. Read Less
Sail Date November 2016
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.5 3.5
Enrichment 3.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates N/A 4.2

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