7 Royal Caribbean Voyager of the Seas Cruise Reviews for Holiday Cruises to South Pacific

I have just returned from a Christmas cruise on Voyager of the Seas to the South Pacific To say it was a disappointment is putting it mildly. The food in the main restaurant was of such poor standard that most people opted for the ... Read More
I have just returned from a Christmas cruise on Voyager of the Seas to the South Pacific To say it was a disappointment is putting it mildly. The food in the main restaurant was of such poor standard that most people opted for the Windjammer buffet (half of the seating was closed off nearly every day) and was closed from 3pm to 6.30pm. The menu hardly changed for the whole cruise and there was no special menu for Christmas day at all. Breakfast was always the same. The temperature of the hot dishes was nearly cold most of the time. The queue for espresso coffee (to be paid for) meant a wait of over half an hour sometimes. There was no provision for specialty morning or afternoon tea. The lifeboat muster on the embarkation day was a laugh. The crew checked the cabin off but did not cross off the number of guests in each cabin. Hopefully in the event of a real disaster the system would have improved. This is my eleventh cruise and the first with Royal Caribbean and will be the last with them. Embarkation procedure worked efficiently probably because of the online checkin. Debarkation was efficient, probably because everyone was anxious to get off this ship. Read Less
Sail Date December 2014
Where to begin? Being seasoned cruisers and having done the Radiance last year,we had a couple of expectations surrounding this cruise. Beautifully refurbished ship,Christmas happy people all having a nice time....Wrong!! We and a group ... Read More
Where to begin? Being seasoned cruisers and having done the Radiance last year,we had a couple of expectations surrounding this cruise. Beautifully refurbished ship,Christmas happy people all having a nice time....Wrong!! We and a group of others literally ran off the ship and all stated never again in a month of frosty fridays in hell would we sail on Voyager again,if at all RCCL. Embarkation was 100%. A steady slide downhill from then on. Our junior suite was on level nine,in a good location,but thats it. We weren't looking for fault as on Radiance there had been little to complain about,just kick back and enjoy. Oh,no,not on this sorry ship...the first thing noticed was the unvarnished handrails on our balony,complete with sticky patches of plastic protective coating that lazy workers had failed to peel off(it came off easily i might add). Filthy glass doors,and deck(i cleaned those doors myself,after the cabin steward had a go and gave up). Black mould in the shower,which after 5 days was removed and re siliconed. Patches of rolled on flat paint(aprox 20 of these)on the living area ceiling covering tiny scratches!all these patches were around 20 x25cms each! But more to the point,the ceiling was satin finish,so you can imagine what they looked like,way worse at night...positively shameful standard of work. Not all our drawers had been re-lined(a swanky part of this refurbishment, i believe),so maintenance arrived with a box cutter and roll of sticky to do this. The reason id said something was because there was hair and such still in the drawer from the previous holiday makers. The first time we met our cabin steward,he informed us of his income,really do i need to go into any more detail regarding that?apart from unrequired information and an unacceptable thing to do. After day 5 we politely(as always)asked if we could please have clean sheets and our room vaccuumed,as it had not been done since we boarded.. this was met with a statement that it had been done...were not stupid,so could clearly see it had not been. This sort of malarkey carried on until customer relations were spoken to yet again and the situation sorted. We received a bottle of cheap red wine "for our discomfort". I mean,lets face it,our cabin is always immaculate,because that's how we choose to live,so are not hard to look after! Anyway we were assigned a new steward who was just lovely and did a great job...but no monkey towels and treats for us because i guess they were not pleased we has to complain so often,to get a mediocre result really. As for mealtimes,well i think that if you're reading this then you will know that all other comments written by my fellow reviewers are 150%true. Theres nothing i can add except,over populated ship,understaffed and lack of dining areas...actually a god awful experience. We found a lot of English language issues. We were told very firmly by the Australian customer relations assistant that"UM..they actually have to pass a test,so of course they speak good English",so ok,use it then! May i say that the gals in the high end shops were not only helpful,but cheerful and so obliging...consequently,i spent a heap of money on luxury items that i cannot buy where i live..YAAAY!! Bar staff could not have cared less,and depending on where you went,depended on the price and size of wine glass served,but,tell you what..being female ensured that any men standing at the bar did not get served before females! Very little to do really on this cruise,unless you were into noisy kids,shrieking unsupervised teenagers,or in pools that were most undesirable places to be. Most definitely lacking in anything to do for peaceful adults who wish to spend time reading,or just relaxing. So we found ourselves often driven back to our cabin,and hey,lets face it,that wasn't the best place,was it?? We knew there would be a ton of kids on board,but i question the parents who allowed their unruly kids to run riot,all over the ship continually,to the point that we are surprised there wasnt an emergency overboard...do not think that when on board,your horrid kids will be out of your hair and supervised...make no mistake,they will not, Instead they will be annoying other passengers who have paid a lot of good money to put up with them. I asked my Husband who is a construction company site manager,what makes a building/structure such as Voyager feel so sad and just not work? He said that a building has to have a soul,has to be put together by people who care..or it just wont work. Sadly Voyager is one of these such structures..a huge tank of people all sailing round in what sounds and feels like a 40 gallon drum.. I think Mr.Goldstein needs to take a good hard look at attention to detail,how his staff work and feel and make a lot of changes. And sometimes that can only come from the top and work its way down...and we all know what that means. We would have to be really keen to do RCCL ever again Read Less
Sail Date December 2014
After an amazing trip on Freedom of the Seas we were excited to be spending Xmas onboard Voyager of the Seas after the refurbishment. Unfortunately the boat, cruise and service were all disappointing. The meals were average and lacked ... Read More
After an amazing trip on Freedom of the Seas we were excited to be spending Xmas onboard Voyager of the Seas after the refurbishment. Unfortunately the boat, cruise and service were all disappointing. The meals were average and lacked variety, the wait at any of the bars to purchase a drink was ridiculous, the service received was below expectations and the cruise lacked any Christmas spirit. The entertainment was not up to standard for a RCI cruise. We visited the day spa and were forgotten about and left in the lounge area, went back to see reception after 30 minutes. Finally had our massage / facials but it was rushed and below standard. For which we paid a compulsory tipping of about 17%. We came down with food poisoning on Xmas night and spent the remainder of the cruise unable to participate in anything. Left the boat on the 29th straight to the airport and then to see our doctor on arrival home. Whilst onboard and at the medical centre only nurse was available during the cruise and just gave injections and tablets. Not at all interested in another RCI cruise. Read Less
Sail Date December 2014
This was my first cruise, so I really have nothing to compare it to. There were 20 of us, on this xmas 2014 cruise. The Voyager was lovely, found it to be really clean, and the service exceptional. Both our restaurant attendants were great ... Read More
This was my first cruise, so I really have nothing to compare it to. There were 20 of us, on this xmas 2014 cruise. The Voyager was lovely, found it to be really clean, and the service exceptional. Both our restaurant attendants were great even knowing individually what food you liked and how to cook it before you could order, after the first night!. Our room attendant looked after the room constantly with the slightest change of mess cleaned up, as soon as you left the room. They didn't supply shampoos etc. though, which could have been included, however if you asked for them, there they were as soon as you got back to the room. The entertainment was average, with the magician being really good and funny. I didn't enjoy the singing shows that much, but some of them weren't my thing. The bars for the Quiz shows did get a bit crowded, but you did get to meet new people this way, which was a positive. The windjammer food was good, but with not a lot of variety, but then I don't eat seafood, eat quite plainly, so not really fussed if there was any extravagant choices. More service could have been provided around the pool decks, for those who drank. In the 9 days I still did not get to see the whole ship, too busy enjoying the activities, and relaxing. The café on deck five was a great food and meeting place, thoroughly enjoyed the food and coffee, and was a good viewing place for the street activities. If you didn't get enough food on this ship, you must have been blind or busy. Madagascar 3D was a highlight in the theatre, well worth watching. Overall it was well worth the money, and hardly had to spend a thing on board, would go on again. The only critism I could make was the lack of Xmas theme going on, Xmas day was in port, and when you got back on wasn't really much different to any other day, apart from the food where xmas food was available, and a tree and a few decorations. Would go on this ship again. Read Less
Sail Date December 2014
We have just returned from our holiday aboard Voyager Of The Seas and it was outstanding. The food was varied and delicious, with a different menu every night. The service was personal and outstanding.We had 2 waiters (Imade and Leo) who ... Read More
We have just returned from our holiday aboard Voyager Of The Seas and it was outstanding. The food was varied and delicious, with a different menu every night. The service was personal and outstanding.We had 2 waiters (Imade and Leo) who were fantastic and catered to our every whim.The cabin was large and spacious and very comfortable. The entertainment and facilities were fantastic.The cabaret show was one of the best we have seen. A perfect holiday Read Less
Sail Date December 2014
For our Xmas cruise my wife and I chose the Voyager as we hadn't been on RCCL since 2009 so wanted to see how it compared. Fair to say Voyager is a tad tired but that's OK because we were lucky enough to snag a "flights ... Read More
For our Xmas cruise my wife and I chose the Voyager as we hadn't been on RCCL since 2009 so wanted to see how it compared. Fair to say Voyager is a tad tired but that's OK because we were lucky enough to snag a "flights included" deal and the ice rink, etc, sounded interesting. Sadly, our travel agent failed to book early dining and when we realised the error in mid October we were told we were stuck with 2nd sitting. (Strangely, folk who booked in early December were given early dining, another yellow card for RCCL.) The flights and transfer went smoothly and as we had already travelled on the Rhapsody in 2009, our crown & anchor status saw us go straight on board for lunch. The food in Windjammer is great. Fresh and reasonably varied. Were able to go back on shore and post the late Xmas cards, etc. Boarded again about 4:00 o'clock and tried to switch to early or anytime dining but ended up on a long waiting list so filled in time till the 8:15pm sitting in our allocated restaurant, Le Boheme. This is where it really started to unravel. We found ourselves together, alone, just the two of us, on an 8 seat table and sat there for 30 minutes while the waitstaff waited to see if anyone else came along. Eventually ordered the "chef's recommendation" on the theory that, the easiest way to gauge the grub, is to eat whatever the chef puts his/her name to. Sadly, the entree that turned up about 9:00 o'clock was like a large lump of fish paste with a couple of tired looking leathery prawns thrown on top. OK, maybe the main will be better. About 20-25 minutes later, out came the pork chop (I think it was Mojo Pork Chop), went to cut a bite, it was so tough I reckon if I'd been at home, I would have used the nail gun to fix it over the hole in me work boot and it would have been good for months. Needless to say, Julia's meal wasn't much better so we gave up and walked out, much to the consternation of the waitstaff. Felt a bit guilty for the waitstaff so decided to try Le Boheme again on night 2. Jane, our waiter, took our order a bit quicker this time. After the previous experience, I was smart enough to NOT order any recommendations but Julia couldn't resist the Roast Duck. BAD MOVE. What turned up looked like something that had been cooked in the morning and sat out of Woolies rotisserie all day till late night closing. It was so tough she could hardly find any edible meat -- not what you expect on a cruise ship under the chef's name. Desert was also not great but they simply bought out a different dish. Needles to say we henceforth ate in the Windjammer. Come Christmas Day, we thought we would give Le Boheme one last try as we had already run into other passengers who had also walked out and figured even the dumbest chef would work out there was a problem and fix it. Sadly, we ordered the traditional Christmas pud and custard. When it turned up, mine was so hard that I needed a hammer and chisel to break it open. Julia's was actually burnt under the custard. The same problem was observed on several tables. Talked to guests who had been to the 5:15 sitting, they found their food was fine. Finally worked out the problem (BE WARNED) The "chef/dishwasher" was obviously cooking ALL the "special" dishes in the afternoon for the early sitting and then shoving them (hopefully) into a baine marie or slow oven for several hours until they were finally served after 9:00 pm that night . In any serious restaurant dishes that badly overcooked would not get out of the kitchen. Unfortunately, like many yank ships, they close the buffet at 9:00 o'clock so if the late sitting meal is inedible, alternatives are limited. (Eagle boys don't deliver at sea.) Basically, while we enjoyed all other aspects of the cruise, this sort of treatment of guests is enough to cause us to write off the Voyager and put a big question mark against RCCL. I'll bet RCCL wouldn't actually try this if they were in the Caribbean with American passengers but obviously don't have the same respect for Australians, especially as we are forced to prepay gratuities rather than being allowed to actually reward good service and withhold from average service.   Read Less
Sail Date December 2013
I thought it only fitting to let other cruisers know of our experience on the Voyager of the seas coming in to view at Circular Quay was a sight to be hold she was magnificent and just added to my excitemen embarkation was a bit hectic but ... Read More
I thought it only fitting to let other cruisers know of our experience on the Voyager of the seas coming in to view at Circular Quay was a sight to be hold she was magnificent and just added to my excitemen embarkation was a bit hectic but with over 3000 passengers to get boarded it was handled well and with consideration .. We did the Xmas cruise as I wanted to be spoilt no setting up trees and no cleaning and cooking for a large family just wanted time for us for once I was hoping my expectations weren't to high.... The minute I saw the biggest Xmas tree in the promenade My face lit up and I new this was going to be a Xmas to remember.. By the way the promenade is a street replica with a pub cafes and even a sports car I just couldn't believe my eyes.. The decor was plush and the upkeep of the ship in all areas was spotless..... The staff work very hard at maintaining her glamorous look and were always ready with a smile..... Now for our cabin .. Never had a balcony before on other ships so I couldn't contain my excitement it was just as I had hoped and the bed almost the size of a king...plenty of cupboard space and every woman's wish a full length mirror.... It was spotlessly clean and the shower was surprisingly good considering your on a ship with a large amount of guests.... so I'm thinking so far everything is perfect something must be bad so decided to head up to deck 11 to Windjammers for lunch..... It's huge all manner of food from hot dishes pastas salads desserts to much to name...... With a view to die for....... The food was tasty hot when needed and cold meats and salads fresh and crisp .... This place was so good that we preferred to eat here most of the cruise... The main dining room was beautiful and a high light was when all the waiters and bar staff sang for us all . It was a sight to see and hear..... So by now you would be thinking like me there must be something bad so I will go on to the entertainment.... Well they have guest comedians singers and the ships dancers and singers were all great and enjoyed our selves at them all .... The ice skating show is not to be missed.. It was spectacular ... My favourite the parade by all the Disney Madigastertheme ... The children's faces were a wonderful sight and I thank the Voyager staff for giving me back a little bit of my child hood the staff were exceptional in all they do including games out on the pool decks rock climbing wall and mini put put....... I can't comment on the kids clubs as we are grand parents and had no kids with us but by my observation and speaking with guests that did they had a ball .... Still no negatives you ask well as I'm finally at the end but believe me I could go on for longer about this Magnificent ship but I won't ........ok there is one gripe people smoking on the none smoking side and if you tell them not to .. They don't care so rather than argue we just moved this happened a lot ..... So my one and only gripe for this whole 9 night cruise ... That's it not bad hey........ Would My husband and I sail on Voyager Of The Seas again......in a heart beat ..... So like us go with out to much expectation and let this beautiful ship surprise you.... She did me I'm still smiling Read Less
Sail Date December 2013
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.5 3.5
Enrichment 3.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates N/A 4.2

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